--- description: SpotHero : qu'en pensent les utilisateurs ? Lisez les avis clients sur SpotHero, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SpotHero - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion du stationnement](/directory/30815/parking-management/software) > [SpotHero](/software/161170/spothero) # SpotHero Canonical: https://www.capterra.lu/software/161170/spothero Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/161170/spothero?page=2) > Solution de stationnement pour gérer la conformité, réduire les frais, automatiser les remboursements, etc. > > Conclusion : 52 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SpotHero ? Les conducteurs qui souhaitent réserver un stationnement hors rue toutes les heures, tous les jours ou tous les mois à des tarifs réduits. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 52 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SpotHero - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 0,01 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Billetterie - Gestion des reçus - Gestion des réservations - Traitement des paiements ## Ressources d'aide - Chat ## Category - [Gestion du stationnement](https://www.capterra.lu/directory/30815/parking-management/software) ## Logiciels similaires 1. [SMS Valet](https://www.capterra.lu/software/189003/sms-valet) — 4.8/5 (17 reviews) 2. [AirGarage](https://www.capterra.lu/software/185841/airgarage) — 4.0/5 (4 reviews) 3. [SecurePark](https://www.capterra.lu/software/155919/securepark) — 4.0/5 (20 reviews) 4. [PARIS](https://www.capterra.lu/software/140336/paris) — 1.0/5 (1 reviews) 5. [FlexePark](https://www.capterra.lu/software/187132/flexepark) — 5.0/5 (1 reviews) ## Avis ### "A must-have must-use app for every time one needs to park in a big city" — 5.0/5 > **Ash** | *29 juin 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Availability - broad coverage (many cities, and several parking lots per city) Intuitive - if one can navigate using GPS, one can use this app very easily No price gouging (from what I can tell) > > **Inconvénients**: Needs network connectivity at the parking site, so if WiFi is not readily available, one will need to rely on mobile data (which can be expensive) > > Solves the problem of searching for reasonable/available parking once one has arrived at the destination, by actually planning ahead, and reserving a spot at the parking lot of one's choice, and just following GPS directions to that parking lot. Easy. ----- ### "Convenient and user friendly" — 5.0/5 > **Frank** | *9 juillet 2025* | Produits pharmaceutiques | Taux de recommandation : 8.0/10 > > **Avantages**: Very easy to create an account and start using the app to make reservations. Instructions and descriptions were easy to follow. > > **Inconvénients**: There was some confusion in communicating with the attendants about the QR code found on the app after reservation is complete. > > Overall, very good experience. Easy to use and very convenient to use for planning ahead for travel. ----- ### "DON'T TRUST THEIR OFFERS...." — 1.0/5 > **Adam** | *7 avril 2026* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: I had one good call with a customer support person. There online service sucked and I had to call in because I was coming in on a business trip and using a rental car and had to ask how to secure my space witout knwing my car or license number until pick up. > > **Inconvénients**: Misleading services being sold. The address for the lot they sent me to was wrong. I drove around Philly for aboiut 50 minutes lost. When I called I also found out the lot did not allow in and out. Info I should have been told at order. > > Horrible service, booked a space for a business trip. The address they sent me for the lot was wrong so I was lost. I aslo found out when I got an email the lot did not allow in and out parking. I'm there on a business trip with a rental and if I did use the service I would not be allowed back into the parking lot if I went out on any appopintments. I called and found out about the worng address and on the call found out no in and out. When I told them to cancel this, I am not going to be able to use they came back and said the could offer me a $5. credit but they would not cancel as the reservation start time had just passed. I told them I had been lost due to their error. I will not pay this charge. Horrible experience ----- ### "Not as good as other services" — 5.0/5 > **Ellen** | *1 février 2021* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: I love the ease of use a ton but there are cheaper options out there > > **Inconvénients**: Price points were a bit difficult to deal with ----- ### "The struggle is over" — 5.0/5 > **Gabriel** | *4 décembre 2018* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: I use SpotHero a few times a month, when I venture to the city from my home in the suburbs. Gone are the days of driving in circles or breaking the bank for a decent parking spot. SpotHero makes it easy to type in the area you're going to and then gives you a map view of all the parking spots in the vicinity, along with price. If you have a change of plans you can simply cancel the reservation and refund it back to the original source. I love how simply it is to use. What I love more is how easy is makes finding parking. > > **Inconvénients**: I'm not sure if SpotHero takes large sporting events or concerts into mind when updating their system. I had one experience of purchasing a reservation, only to arrive and see that the entire lot was reserved for a baseball game. I had to contact customer service and request a refund. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/161170/spothero?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/161170/spothero) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées