Notes moyennes

25 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • Net Health
  • http://www.nethealth.com/
  • Fondé en 1993

En savoir plus sur ReDoc powered by xfit

ReDoc powered by xfit is cloud-based rehab therapy documentation, scheduling and practice management software for practices of all sizes.

A fully-integrated solution from Net Health, ReDoc drives PT, OT, and SLP workflow that moves practices through the day quickly, ensuring compliance, boosting efficiency, and supplying the tools to grow revenue.

In addition to software, services are available for billing and collections as well as workflow optimization consulting.

ReDoc powered by xfit - Fonctionnalités

  • Dossiers patients
  • Facturation
  • Gestion de cabinet
  • Gestion des assurances
  • Gestion des plans de soins
  • Gestion des évaluations
  • Inscription de patients
  • Planification des patients
  • Suivi de la progression
  • Dossiers patients
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des assurances
  • Gestion des exercices
  • Gestion des rendez-vous
  • Notes sur l'évolution
  • Plans de traitement
  • Suivi des activités
  • Évaluations
  • Facturation
  • Gestion des assurances
  • Gestion des évaluations
  • Notes SOAP
  • Planification des patients
  • Suivi de la progression

Avis les plus utiles sur ReDoc powered by xfit

ReDoc works well and is relialbe.

Traduire avec Google Translate Publié le 16/04/2018
Christopher W.
PT/Owner
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: 1. Overall ease of use has been good once you get use to the work flow and the updates have been minimally disruptive .
2. Tech support is good once you have the right person. (See below).
3. Ability to interface with our billing program has been a big plus for us.

Inconvénients: 1. Obtaining support from the right technician has been tricky or "hit & miss". Over the years, I've been able to request the right person to fix the issue.
2. Billing in the past has been problematic such that we still mail in a printed check. When we attempted to set up EFT 2 years ago, it was completely mishandled and took over 7 months to resolve such that our bookkeeper is leery about attempting to set up EFT again.
3. Too many "boxes" to fill in can make using ReDoc cumbersome.

Customer support nightmare

Traduire avec Google Translate Publié le 05/04/2017
Anna P.
Physical Therapist, Outpatient Rehab Supervisor
Cabinets médicaux, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
1 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have used ReDoc at our outpatient rehab clinic for nearly 4 years now. We are part of a larger health system and all of our outpatient sites use the same program, which is helpful for all our Therapists who may work at more than 1 site as everything is easily kept uniform from one site to the next. However we have had issues with the system being slow from the very beginning and whenever we have trouble with the program that is not related to our network there is not much our IT department can do to fix it for us. We have found the customer service at ReDoc to be awful. It takes a long time to get any resolution to problems once we have an issue, if at all. Working in a busy clinic we rely on our EMR for everything as we do not keep paper charts of all documentation. If our program is not working then we cannot provide a high quality of care to our patient's and we get behind on all our documentation, trying to play catch up for the rest of the week. It's frustrating!

Avantages: Ease of use. It makes more detailed documentation easier for our Therapists and more efficient. Billing is easier and we like that it gives alerts when modifiers are required.

Inconvénients: Double documentation on eval, re-eval, and discharge days as you are not able to bill from the assessments. Customer support through ReDoc has been terrible and we often have to wait a long time to get someone to look at the issue we are having and fix it for us. Which typically means we have a day or more of notes and documentation to catch up on. Also the speed is slow, especially when we have a lot of Therapists that are all trying to use the system at the same time.

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