Description de HoneyBookHoneyBook rationalise et automatise l'expérience de vos clients, de la demande à la facture finale.
Qui utilise HoneyBook ?
Photographes professionnels, concepteurs web, fleuristes, organisateurs de mariage, maquilleurs, planificateurs d'événements, DJ, traiteurs, designers d'intérieur, designers de mode, designers graphiques.
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Perfect for Managing My Small Business
The Best Client Management Resource-- goes beyond normal software
Commentaires : Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Réponse de l'équipe de HoneyBook
il y a 3 ans
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
CRM Made Simple, Slick , and Seamless
Commentaires : HoneyBook truly helped me "level up" my business in nearly every area. The integrations, automation, templates, and payment processing systems all stand out both to me and my clients.
HoneyBook's "Pipeline" feature makes tracking inquiries, keeping up with contracting and following up after events nearly effortless. The power to automate these steps in the process while still being able to customize the automation allows me to keep my client interactions prompt, professional, and most importantly - personal. Email reminders keep me on top of my inbox, and templates turn once-tedious processes into a breeze. HoneyBook's client-facing side is deeply customizable and helps me maintain a professional aesthetic even when I'm drowning in the background.
HoneyBook shines for many industry professionals but isn't without a few details in need of improvement. Uploading files to customize templates can be difficult due to the restrictions placed on file types and sizes. Businesses with more non-traditional models may also find HoneyBook difficult to customize to meet their needs.
Buyer BEWARE! Poor Customer Service/Racial Inequality
Commentaires : Very insulting. I invested a lot of my time and energy into researching this software and felt it met the need I was trying to address for an additional division we are establishing with my company. An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the customer is always right or even considering my point of view, they immediately justified the racist actions of their staff, confirmed she was following protocol, and terminated our relationship. I respect their right to do so, but I was completely blind-sided as EVERYTHING offensive was done TO ME by their internal staff. Also, the harsh, dismissive, condescending mannerism used towards me was so offensive it disrupted the rest of my day.
None. Their marketing campaign is not transparent. All customers are NOT treated equally.
Unfortunately, in almost 2023, this is one of the only companies in my professional experience I've ever experienced racial bias. They went out of their way to offend me and as a privately-owned company, I guess they have it as a right, but I think the diverse demographic should be aware prior to spending money with this company.
Alternatives envisagées :
Best I've Used So Far
Commentaires : Overall it has been a Godsend. I am feeling much better about how I manage my business with Honeybook.
I love using Honeybook! I've tried a couple other CRM softwares, and this one is by far the easiest to deploy and keep me on track. It is logical and feels easy to use, which has kept me using it rather than reverting to inefficient paper tracking. The customer service has been great: always quick and friendly to answer questions and help me through something I didn't understand. I would highly recommend Honeybook to anyone.
The calendar sync is sometimes glitchy, but that could also be user error. One thing that would make it better would be an easy way to override when I am considered "busy" on my Google Calendar that syncs in. I'd also love to have SMS communication with my clients, but rumor has it they are working on this.
Honeybook is my all in one project management software!
Commentaires : Excellent customer service, affordable and reliable. I love honeybook and trust them with my business projects.
I can integrate calendly and google calendar making scheduling and booked events easily and always up to date. Emails, payments, questionnaires etc are all kept together for each project.
It is a lot to set up in the beginning but way worth it. It saves so much time in the long run with workflows and saved templates.
Logiciel trouvé dans
- Logiciels de gestion de contrats
- Logiciels de création de site Internet
- Outils de gestion de projets
- Logiciels de gestion de tâches
- Logiciels de gestion d'événements
- Logiciels de gestion de contacts
- Logiciels pour les traiteurs
- Logiciels de traitement des paiements
- Logiciels DPE (diagnostic de performance énergétique)
- Logiciels de signature e-mails
- Logiciels de gestion d'affaires
- Logiciels de gestion des leads
- Logiciels de suivi commercial
- Logiciels de gestion d'événements et de réservation
- Logiciels de gestion des ordres de mission
- Logiciels CCM (Customer Communications Management)
- Logiciels CRM en ligne
- Logiciels de facturation
- Logiciels pour fleuristes
- Logiciels de CRM pour PME
- Logiciels BPM (Business Process Management)
- Logiciels de suivi des notes de frais
- Logiciels de graphisme
- Logiciels de business performance management
- Logiciels de facturation récurrente
- Logiciels de predictive lead scoring
- Logiciels CRM
- Logiciels de calendrier
- Logiciels de messagerie
- Logiciels d'appel d'offres