--- description: Vetstoria : qu'en pensent les utilisateurs ? Lisez les avis clients sur Vetstoria, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vetstoria - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Vétérinaire](/directory/30617/veterinary/software) > [Vetstoria](/software/162603/online-booking) # Vetstoria Canonical: https://www.capterra.lu/software/162603/online-booking Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/162603/online-booking?page=2) > Vetstoria offre une réservation de rendez-vous en ligne pour les vétérinaires. Les propriétaires d'animaux peuvent prendre rendez-vous n'importe quand, n'importe où, depuis n'importe quel appareil. > > Conclusion : 119 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Vetstoria ? Cliniques vétérinaires. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 119 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Vetstoria - **Entreprise fondée en**: 2014 ## Contexte commercial - **À partir de**: 249,00 € - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: allemand, anglais, chinois, danois, espagnol, français, norvégien, néerlandais, suédois - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Canada, Chine, Danemark, Finlande, France, Irlande, Norvège, Nouvelle-Zélande, Pays-Bas, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Suisse, Suède, États-Unis ## Fonctionnalités - Confirmations/Reminders - Planification des rendez-vous - Traitement des paiements ## Intégrations (24 au total) - Animana - Cornerstone - Covetrus Avimark - Covetrus Pulse - Google Analytics 360 - Google Calendar - Google Maps - IDEXX Neo - Instagram - Merlin - Meta for Business - PetDesk - Rhapsody - RoboVet - RxWorks ... et 9 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Vétérinaire](https://www.capterra.lu/directory/30617/veterinary/software) ## Logiciels similaires 1. [DaySmart Vet](https://www.capterra.lu/software/133166/DaySmart-Vet) — 4.6/5 (283 reviews) 2. [Instinct Science](https://www.capterra.lu/software/1017062/instinct-emr) — 4.9/5 (235 reviews) 3. [Covetrus Pulse](https://www.capterra.lu/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [ezyVet](https://www.capterra.lu/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Shepherd](https://www.capterra.lu/software/172485/shepherd-app) — 4.7/5 (87 reviews) ## Avis ### "Stress-free implementation of veterinary online booking" — 5.0/5 > **Will** | *18 avril 2018* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: Clients love the ability to book appointments at their own pace. Receptionists love that they have more time to devote to clients on non-booking phonecalls. I love it because my staff are more available when I need them. Once set up, the system works quietly in the background. Online bookings are flagged on the scheduler, making it easy to see which appointments were booked online - these are then triaged, to ensure that they are seeing the most appropriate vet at the most appropriate time. > > **Inconvénients**: Clients are able to book at times that leave unuseable gaps ie first free slot at 4.30pm, but client chooses 4.40pm - leaving 10 minutes wasted. > > Ease of booking for clients, therefore more bookings. More efficient use of employees' time. ----- ### "Paw- Mazing Product\!" — 5.0/5 > **Carie** | *20 octobre 2023* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: I love that clients can schedule when they have time to do so. > > **Inconvénients**: I wish client information would apply into the system - not just an email for staff to input. > > Great\! Training was a breeze and the product is straight forward. ----- ### "If you use Avimark, this isn't the online booking tool you want." — 3.0/5 > **Stephanie** | *24 juin 2020* | Vétérinaire | Taux de recommandation : 2.0/10 > > **Avantages**: It enables clients to make their own appointments online at their convenience. > > **Inconvénients**: It is difficult to configure the software to keep clients from scheduling the wrong kind of appointments for their needs. Does not read monthly blockoffs from Avimark, only on-the-fly blockoffs, so if you like to use monthly blockoffs in order to streamline your scheduling and keep just anyone from changing the blocks, Vetstoria will allow clients to schedule appointments over times that are blocked for surgery or blocked because the doctor is out of the office. To remedy this, one must then spend hours re-blocking the times already blocked. > > I have never had a stellar experience. This company is based overseas, so calling for help is impossible. They did recently open a stateside helpdesk, but you still can't call it and are obliged to send in an email and then wait for a response. There is not enough done to keep clients from scheduling incorrectly. Vetstoria relies on people at the clinic to keep an eye on the mail all day in order to make sure appointments are appropriately scheduled. If they aren't, we are supposed to call and redo the appointment. Firstly, we don't have time to sit watching email. Secondly, if we DO catch an inappropriate appointment, more often than not, the client is angry that we have to change the appointment. I don't feel it's worth the money. ----- ### "Great Product" — 5.0/5 > **Hayley** | *4 janvier 2024* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: clients find easy to use helps us identify bookings we get new client forms completed > > **Inconvénients**: Sometimes doesn't always pick up clients files > > Love this product, helps our business no end allowing people to book online ----- ### "Washington DC veterinary manager reviews Vetstoria" — 4.0/5 > **Richard** | *30 novembre 2021* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: It is easy to learn and incorporate into our scheduling process. The widget for the website, helps us guide clients to this feature. It is very user friendly, for clients and staff. > > **Inconvénients**: I wish the new client form was customizable. The analytics could be stronger. > > Very happy with this product overall ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/162603/online-booking?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/162603/online-booking) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées