Qui utilise YouCanBook.me ?
Équipes orientées client - Technologie et start-ups - Réussite des clients, ventes, recrutement et UX.
Description de YouCanBook.me
Programmateur puissant et personnalisable. Fonctionne avec les calendriers Google, iCloud et Microsoft. Partagez la disponibilité du calendrier entre les membres de l'équipe, ce qui est idéal pour les ventes, l'intégration, la réussite des clients et les appels de support. Automatisez les workflows, intégrez des liens de réservation, transmettez des données provenant d'autres systèmes. Réservation sans friction pour les clients.
Informations sur YouCanBook.me
YouCanBook.Me
https://youcanbook.me/
Fondé en 2010
Présentation des tarifs de YouCanBook.me
YouCanBook.me est disponible en version gratuite et propose un essai gratuit. La version payante de YouCanBook.me est disponible à partir de 10,00 $US/mois.
À partir de
10,00 $US/mois
Version gratuite
Oui
Essai gratuit
Oui
Déploiement et prise en charge de YouCanBook.me
Ressources d'aide
- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Chat
Déploiement
- Cloud, SaaS, web
Formation
- En ligne en direct
- Webinaires
- Documentation
- Vidéos
YouCanBook.me - Fonctionnalités
Logiciels d'agenda
- API
- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Base de données de clients
- Base de données de contacts
- Booking Management
- Calendrier des événements
- Champs personnalisables
- Confirmation et rappels
- Contrôles/Permissions d'accès
- Emplacements multiples
- Facturation
- Formulaires personnalisables
- Gestion de la disponibilité
- Gestion des calendriers
- Gestion des clients
- Gestion des e-mails
- Gestion des employés
- Gestion des rendez-vous
- Historique des clients
- Importation et exportation de données
- Indicateur de disponibilité
- Intégration de sites web
- Intégration des médias sociaux
- Intégrations de tiers
- Invitations et rappels par e-mail
- Messagerie SMS
- Modèles personnalisables
- Notifications en temps réel
- Paiements en ligne
- Paiements électroniques
- Planification
- Planification automatisée
- Planification des cours
- Planification des groupes
- Planification des événements
- Portail client
- Rappels
- Rapports en temps réel
- Rapports et statistiques
- Rapports personnalisables
- Rendez-vous récurrents
- Réservation de chambres
- Réservation en ligne
- Stratégie de marque personnalisable
- Synchronisation du calendrier
- Tableau de bord d'activités
- Traitement des cartes de crédit
- e-mail marketing
YouCanBook.me - Alternatives
Plus d'alternatives à YouCanBook.me
Avis sur YouCanBook.me
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Virginia G.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support clientSans note
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 22/02/2021
"very useful"
Commentaires: I've been using it for almost a year now and I have no doubt that I will renew one more year. It has helped me a lot automating bookings and emails related to these bookings.
Avantages:
I like most that it was so easy and nice to work with it. It provides your own website for your customers to make their bookings with you. You can even customize it a little bit, just enough to fit your brand colours but still look clear and easy to use.
You can customize the emails that are automatically sent to people who book appointments.
A Zoom link is automatically created in case you are organizing a videocall and is also automatically sent to your clients.
I love that this app automates so many tedious processes.
Inconvénients: something I do not appreciate is that I cannot sell a number of appointments with a discount, for instance I would like to offer 1 class at X euros and 5 classes offering a discount in price. YouCanBookMe does not offer this option; instead, clients must book (and pay) 5 independent classes with me. That would be a lovely addition to its features.
- Source de l'avis
- Publié le 22/02/2021
Felix O.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 12/02/2021
"Extremely Positive Experience with YouCanBook.me"
Commentaires:
- YouCanBook.me allows us to manage customer bookings much more efficiently, saving us time and money;
- The user interface is intuitive and easy to use and the back office dashboard allows you to seamlessly report on bookings and pick up trends in consumer behaviour;
- As an advanced user with multiple bookings pages, bookable staff and customer types, we have often required the assistance of the YouCanBook.me support team. Without fail, they have been exceptionally helpful and been able to promptly solve our issues. They will usually get back to you within 12 hours and be willing to do a Zoom sync within the next 24-36 hours, calendar permitting.
Avantages:
- The ability to link multiple calendars and appointment types to a single URL;
- The ability to customise each booking page with pictures and text in line with the look and feel of our brand;
- The customer support has been truly excellent when we've needed it;
- Extensive customisation around the end-to-end customer journey - including the post-booking page text, calendar invite, follow up emails and reminders;
- Password protection of the booking URL for enhanced security during closed off events or appointments;
- Third party integrations into Zoom which reduces the need to manually send out meeting links.
Inconvénients:
- There are not too many cons that I would want to draw out. Further 3rd party integrations would be useful including MS Teams and Adobe Connect;
- It would also be helpful to be able to customise meeting duration for each bookable staff on a single booking page. But again that is a niche use case.
- Source de l'avis
- Publié le 12/02/2021
Roy P.
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Note globale1 /5
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Facilité d'utilisation5 /5
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Fonctionnalités1 /5
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Support client3 /5
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Rapport qualité-prix1 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 16/02/2018
"Loved it - but now it does not support Apple."
Commentaires: diary use
Avantages: almost everything. except apple integration. product was easy to use and flexible. great customisation
Inconvénients: We're writing to alert all users connecting their iCalendars with YouCanBook.me about an urgent issue with the integration. You are currently using iCalendar with YouCanBook.me, and you may need to take action to continue taking bookings. iCalendar's ability to communicate with 3rd-party tools like YouCanBook.me just changed and iCalendar can no longer reliably communicate with tools like YouCanBook.me. iCalendar's issue will likely cause problems for you, and we want to make sure you're aware and able to take the appropriate action as soon as possible so you can continue taking bookings. At this time, we cannot recommend continuing to use iCalendar. Our alternative suggestion is to switch to Google Calendar.
- Source de l'avis
- Publié le 16/02/2018
Rob G.
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Note globale4 /5
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Facilité d'utilisation3 /5
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Fonctionnalités3 /5
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Support client4 /5
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Rapport qualité-prix3 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 13/02/2021
"Good UX and Functionality from a Gradually Improving Company"
Commentaires: Overall, it's a product that I am happy with. My clients are also happy with it. It was simple to start and I'm willing to chalk up my sole hiccup in that area to a growing company with a new product. Support has been great, and I would like to see the improvements continue. It's a great UI with a nice dashboard and admin experience, but in the future I'd appreciate a focus on hiding some of the "back end" style features in the booking customization section.
Avantages: The simplicity and elegance of administering it is my favorite part about the software. Setting up a form was a breeze, and managing the calendar and appointment system was very self-explanatory. No articles needed. Linking it to my other calendars was comparable to competing products. It also seems to offer a good user experience for my clients, from what they have told me. Regarding the company, customer support is very responsive, helpful, and they appear to be improving the software over time. I also appreciate that they have a robust free trial as it gave me a good understanding of what the product offered and to make sure I enjoyed the company's approach to improvement and support.
Inconvénients: Features wise, I feel like the booking process and customization of it could be a little more flexible. It was easy to set up, sure, but we are in an interesting time where customers and leads might be coming from all sorts of different places with lots of different contact preferences and I'd love to see it reflect that more. Also, it may sound minor, but the fields are given abbreviations in {BRACKETS} and such, whereas a product like Typeform just obscures that more "back end" style stuff. I didn't feel like this choice was particularly helpful in this case. Lastly, once everything is running it's great, but when I initially set up my calendars there were a few things that would show up wrong or get de-synchronized (edits on my dashboard don't show properly on the calendar). Support was very quick to help fix this and get it working again, but I thought I'd mention it as the possible caveat to the rest of the onboarding process being so easy.
- Source de l'avis
- Publié le 13/02/2021
Leanne S.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support clientSans note
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 12/01/2020
"Excellent Tool for Building Schedule!"
Commentaires: This program is my go-to for creating booking slots, setting up meetings, and building my schedule each week. Without this program, setting up my monthly meetings (I often have at least 60-70 in a month) would be a disaster. It is worth paying for premium access, and you will find your day-to-day scheduling needs are met!
Avantages: This program offers so many beneficial features, like sending reminders to clients/colleagues/students before and after a booking, setting up separate booking calendars for different needs, and requiring bookees to enter an email or phone number if you desire. I love how it connects directly to my Google Calendar, so when a booking is confirmed, the meeting shows right up on my calendar. I also appreciate how I get an email when a booking has been made, so I have notification ahead of time.
Inconvénients: The only drawback to this program I found is that for full accessibility, the user would need to pay on a monthly basis. I tried using the free version only for awhile and found that the limitations to this version left me needing more control over my bookings and how I set up my calendar. Because I do find this program so helpful for professional scheduling and absolutely worth the money, I chose to pay for the monthly version.
- Source de l'avis
- Publié le 12/01/2020
