---
description: eXsight : qu'en pensent les utilisateurs ? Lisez les avis clients sur eXsight, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: eXsight - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de comptabilisation des appels](/directory/30083/call-accounting/software) > [eXsight](/software/16338/tem-suite)

# eXsight

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> TEM Suite permet aux entreprises de gagner en visibilité et en contrôle, dans le cadre de leur utilisation de communications unifiées, de leurs actifs, de leurs services et de leurs politiques de sécurité.
> 
> Conclusion : 14 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise eXsight ?

Convient aux grandes entreprises, aux entreprises de plus petite taille et aux organisations à but non lucratif de toutes tailles, dans tous les secteurs, qui cherchent à prendre le contrôle des coûts en communication et à atténuer les risques commerciaux.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 14 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: MTS IntegraTRAK
- **Pays**: River Edge, É.-U.
- **Fondé**: 1983

## Contexte commercial

- **À partir de**: 1,00 $US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: anglais, hébreu, portugais
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Japon, Mexique, Royaume-Uni, États-Unis

##  Fonctionnalités

- Analyse des coûts
- Durée d'appel
- Facturation
- Gestion des appels perdus
- Gestion des centres d'appel
- Gestion des commandes
- Gestion des factures
- Identification de l'appelant
- Journalisation des appels
- Logiciels de VoIP
- Optimisation des stocks
- Rapports et analyses
- Rapports par extension
- Registre des personnes ayant répondu
- Reporting entrant
- Reporting sortant
- Routage des appels
- Suivi des appels
- Suivi et analyse de l'utilisation
- Traitement des factures

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de comptabilisation des appels](https://www.capterra.lu/directory/30083/call-accounting/software)

## Catégories connexes

- [Logiciels de comptabilisation des appels](https://www.capterra.lu/directory/30083/call-accounting/software)
- [Logiciels de provisionnement](https://www.capterra.lu/directory/20054/billing-and-provisioning/software)
- [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software)
- [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software)
- [Logiciels de gestion des dépenses de télécommunications](https://www.capterra.lu/directory/30112/telecom-expense-management/software)

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2. [CloudTalk](https://www.capterra.lu/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [InfoFlo](https://www.capterra.lu/software/96628/infoflo) — 4.5/5 (97 reviews)
4. [Microcall](https://www.capterra.lu/software/128915/microcall) — 4.6/5 (18 reviews)
5. [Ytel](https://www.capterra.lu/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews)

## Avis

### "Solid call accounting software" — 5.0/5

> **James** | *3 octobre 2016* | Administration publique | Taux de recommandation : 10.0/10
> 
> **Avantages**: It is troublefree telephony accounting.  The reports are great and information can be scaled to what the department wants to see.
> 
> **Inconvénients**: There is not really anything to complain about. It serves it's purpose and does it well.  The support team is excellent.  I'm hard pressed to find any negatives\!
> 
> We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free.  MTS is awesome with support and maintenance.  They are on top of issues before they arise with consistent maintenance.  Their customer support is well informed and quick to respond when I have questions.

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### "Great Product" — 4.0/5

> **Cynthia** | *5 octobre 2016* | Banque | Taux de recommandation : 9.0/10
> 
> **Avantages**: How easy it is to use.  When I run into any issues customer support is quick to respond knowing I have deadlines.
> 
> **Inconvénients**: None that come to mind.
> 
> Overall we are highly satisfied with the TEM suite of products.  The software is user friendly when it comes to reviewing and processing invoice to running reports.  I would highly recommend this to any business trying to manage their telecom spend.

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### "Call Accounting" — 3.0/5

> **Stephen** | *4 octobre 2016* | Administration publique | Taux de recommandation : 8.0/10
> 
> **Avantages**: Reporting
> 
> **Inconvénients**: lack of phone number reporting
> 
> So far so good, product works when I need it to and when I did have problem with it I call support and had the problem resolved on 1st contact.

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### "Great software for our needs" — 4.0/5

> **Kris** | *3 octobre 2016* | Eau/gaz/électricité | Taux de recommandation : 8.0/10
> 
> **Avantages**: Functionality
> 
> **Inconvénients**: Can be initially tough when you first use it
> 
> MTS provides our department with great software for our data.  It is great to use and the customer support are always there when you need help.  Recommended for telecom companies looking for a software for the their data.

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### "TEM Product" — 5.0/5

> **F** | *4 octobre 2016* | Équipements publics | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use
> 
> **Inconvénients**: Sometimes the reports are hard to build, very small number of times
> 
> OUTSTANDING product\! Has greatly  reduced  time required to manage our telephony devices. This includes wired and wireless

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/16338/tem-suite)

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