--- description: Mouseflow : qu'en pensent les utilisateurs ? Lisez les avis clients sur Mouseflow, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mouseflow - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils de heatmap](/directory/30977/heatmap/software) > [Mouseflow](/software/163517/mouseflow) # Mouseflow Canonical: https://www.capterra.lu/software/163517/mouseflow Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/163517/mouseflow?page=2) > Plateforme d'enregistrement du comportement des utilisateurs qui aide à révéler les visiteurs du site Internet via des heat maps, des relectures de session, des entonnoirs, etc. > > Conclusion : 122 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mouseflow ? Mouseflow est parfait pour les professionnels de l'expérience utilisateur, les chefs de produit, les spécialistes du marketing numérique, les start-up, les petites entreprises et les entreprises qui cherchent à améliorer l'expérience et les conversions de leurs sites web. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 122 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mouseflow - **Pays**: Copenhagen, Danemark - **Entreprise fondée en**: 2009 ## Contexte commercial - **À partir de**: 31,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, français, japonais, norvégien, néerlandais, polonais, portugais, suédois - **Pays disponibles**: Albanie, Allemagne, Andorre, Australie, Autriche, Belgique, Biélorussie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chine, Chypre, Croatie, Danemark, Djibouti, Espagne, Estonie, Finlande, France et 52 de plus ## Fonctionnalités - Analyse d'entonnoir - Analyse des comportements - Analyse des recherches utilisateurs - Analyse par cohorte - Analyse visuelle - Création de prototypes - Enquêtes et feedback - Gestion des campagnes - Heatmaps - Hover Maps - Mesure des performances - Parcours utilisateur - Rapports de trafic web - Rapports et analyses - Rapports et statistiques - Rapports interactifs - Scroll Maps - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des interactions entre utilisateurs - Suivi des visiteurs - Suivi du temps passé sur le site - Suivi et analyse de l'utilisation - Tests d'utilisation - Third-Party Integrations - Visualisation de données - Web analytics ## Intégrations (21 au total) - Adobe Analytics - Adobe Commerce - Drupal - Freshdesk - Google Analytics 360 - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Joomla - PrestaShop - Segment - Shift4Shop - Shopify - Slack - Squarespace ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils de heatmap](https://www.capterra.lu/directory/30977/heatmap/software) ## Catégories connexes - [Outils de heatmap](https://www.capterra.lu/directory/30977/heatmap/software) - [Logiciels de web analytics](https://www.capterra.lu/directory/30073/web-analytics/software) - [Outils UX (expérience utilisateur)](https://www.capterra.lu/directory/31036/ux/software) - [Analyse de produits](https://www.capterra.lu/directory/32915/product-analytics/software) - [Outils de référencement](https://www.capterra.lu/directory/31557/website-optimization-tools/software) ## Logiciels similaires 1. [Lucky Orange](https://www.capterra.lu/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Hotjar](https://www.capterra.lu/software/163516/hotjar) — 4.6/5 (540 reviews) 3. [Microsoft Clarity](https://www.capterra.lu/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) 4. [Tableau](https://www.capterra.lu/software/77260/tableau) — 4.6/5 (2351 reviews) 5. [Fullstory](https://www.capterra.lu/software/153721/fullstory) — 4.6/5 (67 reviews) ## Avis ### "Insightful tool for understanding user behavior and optimizing conversions" — 5.0/5 > **Stacey** | *6 novembre 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Mouseflow makes it incredibly easy to understand user behavior with its session replays and heatmaps. The ability to watch real user interactions helps pinpoint issues that analytics alone can’t reveal. It’s intuitive, quick to set up, and integrates well with other tools. The funnel and form analytics features are especially helpful for identifying conversion drop-offs and improving UX. > > **Inconvénients**: Some of the filters and segmentation options could be more advanced to make data analysis faster. The dashboard can feel slightly cluttered when handling multiple projects, and session recordings occasionally take a bit to load. Pricing also scales up fairly quickly as traffic increases. > > Overall, Mouseflow has been a game changer for understanding customers’ journeys. It provides clear, visual insights into user behavior that help us continuously improve website performance and conversion rates. It’s a must-have tool for any team serious about data-driven optimization. ----- ### "The Best Deep Analytics Tool" — 5.0/5 > **Stephen** | *4 novembre 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: I love how much insight MouseFlow provides (especially click and attention maps), how easy it is to use, and how fast the UI is. > > **Inconvénients**: I haven't found anything that I dislike. Of course, being able to add more sites at the same pricing tier would be a welcome addition. :-) > > Great, can't do effective conversion rate optimization without it. I've used many analytics tools over the years, and this is one of my favorites\! ----- ### "Fine product, poor exit" — 3.0/5 > **George** | *22 mars 2023* | Internet | Taux de recommandation : 1.0/10 > > **Avantages**: It recorded the user sessions without any major obstacles > > **Inconvénients**: Leaving Mouseflow, we canceled on the first business day after they upped the charge. They refused to refund us due to 'policy' after we paid them over 1400 on the platform over that time. Seemed shortsighted. > > We were able to identify how users were misusing a form, and change the form to make it harder for them to make mistakes. I'd have had a neutral to good experience, if they hadn't insistent on refusing a reasonable request to refund us for a month of service we didn't intend to use. ----- ### "Easy to set-up and maintain, just great UX" — 4.0/5 > **Yasmin** | *6 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: I love how easy it is to navigate analytics across different pages and funnels. I especially love how I can have an interactive mode on my website, and add new tags - so much easier than Google Tag Manager. > > **Inconvénients**: The fact that I can't connect multiple websites together. I want to be able to see how my users are going from website 1 to website 2 when using custom apps. > > Honestly, a super smooth experience so far. I've been using it for 2 years, it just works and it's easy for anyone to get started. I recommend it to everyone. ----- ### "It is very helpful for analyzing website visitor behavior efficiently." — 5.0/5 > **Rezaul** | *26 octobre 2022* | Recherche | Taux de recommandation : 10.0/10 > > **Avantages**: It enables me to view real-time recordings of visitor activity. It records every mouse movement, click, scroll, keyboard, and form submission.With immediate heatmaps, I can identify trends and increase conversions. Analyze how effective each page on our website is.I can use scroll heatmaps to see where visitors pay attention. Improve our website's performance and decision-making. > > **Inconvénients**: Its Mobile version features may be updated more. Like other platform, it some features may be updated say for example its free version may be upgraded.Screen recording in mobile device may be more smooth. > > Very easy to set up and other thinks like initial configuration can complete smoothly. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/163517/mouseflow?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/163517/mouseflow) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées