--- description: GoTo Connect : qu'en pensent les utilisateurs ? Lisez les avis clients sur GoTo Connect, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoTo Connect - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/30084/telephony/software) > [GoTo Connect](/software/163604/goto-connect) # GoTo Connect Canonical: https://www.capterra.lu/software/163604/goto-connect Page : 1/28\ Suivant: [Page suivante](https://www.capterra.lu/software/163604/goto-connect?page=2) > GoToConnect combine la puissance et la fiabilité des systèmes téléphoniques VoIP cloud de Jive avec les conférences Web. > > Conclusion : 668 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise GoTo Connect ? Le service VoIP hébergé de Jive convient aux entreprises de toutes tailles, des petites compagnies d'assurance aux grandes entreprises. De nombreuses organisations (enseignement secondaire, secteur public, secteur professionnel, enseignement supérieur) bénéficient de cette solution qui évolue facilement selon les besoins des clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 668 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: GoTo - **Pays**: Orem, É.-U. - **Fondé**: 2003 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, portugais - **Pays disponibles**: Allemagne, Australie, Canada, Irlande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Actions découlant d'un événement - Appels audio - Assistance à distance - Audio/Video Conferencing - Automated Attendant - Chat en temps réel - Chat et messagerie - Chat vidéo - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences - Contrôles/Permissions d'accès - Distribution automatique des appels - Enregistrement des appels - Enregistrements - Fichiers audio et vidéo bidirectionnels - Filtrage d'appels - Gestion de la communication - Gestion de la qualité - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des listes d'attente - Gestion des réunions - Gestion des tâches - IVR - Journalisation des appels - Liaisons SIP - Logiciels SIP (softphone) - Logiciels d'expérience client - Logiciels de VoIP - Messagerie instantanée - Messagerie vocale - Numéroteur prédictif (predictive dialer) - Outils de collaboration - PBX - Partage des fichiers - Planification des appels - Prise en charge de plusieurs scripts - Profils des appelants - Rapports et analyses - Routage automatisé - Routage des appels - Saisie téléphonique - Scripts d'appel - Streaming de présentation - Suivi des appels - Tableau de bord - Transfert de fichiers ... et 12 fonctionnalités supplémentaires ## Intégrations (6 au total) - Google Workspace - Microsoft Azure - Microsoft Teams - Salesforce Sales Cloud - Slack - Zoho CRM ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) ## Catégories connexes - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) - [Systèmes PABX](https://www.capterra.lu/directory/31102/cloud-pbx/software) ## Logiciels similaires 1. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.capterra.lu/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.capterra.lu/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.capterra.lu/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Wildix](https://www.capterra.lu/software/218251/wildix) — 4.7/5 (209 reviews) ## Avis ### "The best phone app" — 5.0/5 > **Maria Alejandra** | *10 janvier 2023* | Externalisation/délocalisation | Taux de recommandation : 10.0/10 > > **Avantages**: It is a friendly and easy-to-use application, which allows direct communication with people outside, and above all, it offers multiple forms of communication, from voice messages, text messages, or direct communication with people. > > **Inconvénients**: that in order to access the purchase there is a lot of protocol and one must be contacted by a sales agent instead of being able to call to request the license purchase service. > > Since I have been using the app, I have no problems communicating with my clients and candidates, making it easy to stay connected 100% of the time. ----- ### "Very Powerful and complete" — 5.0/5 > **David** | *16 janvier 2026* | Équipement et fournitures de bureau | Taux de recommandation : 10.0/10 > > **Avantages**: Currently, one of the best features of Goto Connect is the new AI feature. It allows an AI receptionist for very reasonable rates. It has all the other standard features you expect from a VOIP provider and the pricing is very reasonable. ALSO, the quality is ALWAYS perfect. Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play. > > **Inconvénients**: The learning curve for Goto Connect can be a little steep. Not that it is difficult, there are just a lot of options you can use. There are lots of video tutorials to get you through it. > > My overall experience is extremely positive. I have been using it for about 10 years now and I have never had an outage. The only time I have had poor voice quality was an issue with my own internal network. ----- ### "WE DO NOT RECOMMEND\!\!\! WHAT A TERRIBLE EXPERIENCE." — 1.0/5 > **Utilisateur vérifié** | *30 mars 2026* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and searching for something else. There is absolutely NOTHING that we liked about GoToConnect. They sold us on something that didnt work, sold us the wrong amount of licenses, and then support continually told us "we will get it fixed after we hang up" to do absolutely NOTHING after. We show up the next day and the phones still dont work, there's no response, no communication back to us, and no actual help after spending hours on the phone the previous day. WE DO NOT RECOMMEND\!\!\! > > **Inconvénients**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and we have spent 30 hours trying to get anything to work. We are missing calls for days. We are a simple, small business with just 2 locations, 4 phones, 2 managers, and over and over support couldn't get it right and then our CSM spent days fixing it for it to break over and over. WE WILL NEVER BE BACK. WE DO NOT RECOMMEND\!\!\!\! > > ABSOLUTELY HEINOUS. If we could give zero stars we would. I cannot believe that such a simple system took 30 hours of calls over and over with support, with CSMs, with developers, to setup. We only have 2 locations, we have 4 phones, we have 6 total users. That's it. We need to take calls, and get voicemails if people dont answer. Yet they couldn't even figure that out. ----- ### "goto connect" — 5.0/5 > **Shane** | *19 mars 2026* | Logiciels de construction | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use with consolidated services. They have good phone \& customer support with quick results. Their pricing structure is good. > > **Inconvénients**: The initial set up was a bit confusing and trying to navigate their bubble system when routing calls is confusing. > > I have had great luck with goto connect and their support team is quick to respond and find resolutions. ----- ### "Great Company to work with." — 5.0/5 > **Michael** | *19 décembre 2024* | Immobilier commercial | Taux de recommandation : 10.0/10 > > **Avantages**: The ease with which the entire project happened was amazing. The team at GOTO was also superb in everything that they did with us. > > **Inconvénients**: None that I can say because they are amazing. > > We went out for bid for a VOIP vendor and Goto is was the winning bid not just because of price but everything in general. They met all of our needs and surpassed them with flying colors. ----- Page : 1/28\ Suivant: [Page suivante](https://www.capterra.lu/software/163604/goto-connect?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/163604/goto-connect) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées