--- description: Salesforce Platform : qu'en pensent les utilisateurs ? Lisez les avis clients sur Salesforce Platform, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Développement d'applications](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.lu/software/164356/app-cloud Page : 1/17\ Suivant: [Page suivante](https://www.capterra.lu/software/164356/app-cloud?page=2) > Créez des solutions avec des applications optimisées par IA pour proposer des expériences étonnantes. > > Conclusion : 392 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Salesforce Platform ? Le modèle de cloud computing multilocataires de Salesforces permet de répondre aux besoins des entreprises de toutes tailles et de tous secteurs. Les clients bénéficient d'un framework principal partagé tout en maintenant la confidentialité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 392 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Salesforce - **Pays**: San Francisco, É.-U. - **Fondé**: 2003 ## Contexte commercial - **À partir de**: 25,00 $US - **Type de licence**: (Essai gratuit) - **Prix**: Éditions disponibles -Application Force.com Enterprise (20 €/utilisateur/mois) Des applications puissantes et un accès à 10 objets métiers -Pack d'applications Force.com (88 €/utilisateur/mois) Jusqu'à 10 applications et un accès à 200 objets métiers -Applications Force.com illimités (160 €/utilisateur/mois) Applications illimitées et accès à 2 000 objets métiers -Applications Heroku (Devis sur demande) Vos applications Ruby, Node JS, Python ou Java déployées rapidement \! - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, français, italien, néerlandais, suédois - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Inde, Irlande, Israël, Italie, Japon, Norvège, Pays-Bas, Portugal et 5 de plus ## Fonctionnalités - API - Alertes/Notifications - Automatisation des processus métiers - Configuration des workflows - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Débogage - Développement d'application Web et mobile - Développement du code - Environnement de développement intégré - Fonction de glisser-déposer - Fonctions pour développeurs - Gestion des documents - Gestion des données - Gestion des flux de travail - Gestion des intégrations - Gestion des itérations - Gestion des tâches - Gestion du déploiement - Interface graphique - Modification du code - Modélisation de données - Modélisation visuelle - Outils de collaboration - Prise en charge des bases de données - Rapports et analyses - Rapports et statistiques - Sans code - Sécurité des données - Tableau de bord - Tests de compatibilité - Third-Party Integrations ## Intégrations (10 au total) - Google Cloud - Marketo Sales Connect - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Développement d'applications](https://www.capterra.lu/directory/30082/application-development/software) ## Catégories connexes - [Développement d'applications](https://www.capterra.lu/directory/30082/application-development/software) - [Logiciels PaaS](https://www.capterra.lu/directory/32376/platform-as-a-service/software) - [Logiciels de création d'applications](https://www.capterra.lu/directory/32016/app-building/software) - [Gestion des flux de travail](https://www.capterra.lu/directory/30091/workflow-management/software) - [Logiciels de mobilité](https://www.capterra.lu/directory/30097/mobility/software) ## Logiciels similaires 1. [Jira](https://www.capterra.lu/software/19319/jira) — 4.4/5 (15335 reviews) 2. [Zapier](https://www.capterra.lu/software/130182/zapier) — 4.7/5 (3047 reviews) 3. [monday.com](https://www.capterra.lu/software/147657/monday-com) — 4.6/5 (5738 reviews) 4. [Asana](https://www.capterra.lu/software/120550/asana-pm) — 4.5/5 (13555 reviews) 5. [TaxDome](https://www.capterra.lu/software/186749/taxdome) — 4.7/5 (3591 reviews) ## Avis ### "A Great Tool for Client Tracking and Retention" — 5.0/5 > **Brandon** | *8 juillet 2025* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail. > > **Inconvénients**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users. > > Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers. ----- ### "Salesforce is a solid CRM" — 5.0/5 > **Sarah** | *27 mai 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams. > > **Inconvénients**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations. > > It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done. ----- ### "Robust with a learning curve" — 3.0/5 > **Nathan** | *21 décembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 6.0/10 > > **Avantages**: Very robust in its integrations and community > > **Inconvénients**: Too complex for small business or in our case, non-profit > > Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. Once trained it was fairly straightforward to use. ----- ### "Powerful and Flexible, but Heavy to Manage" — 4.0/5 > **Gabriel** | *27 janvier 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 4.0/10 > > **Avantages**: Salesforce is incredibly powerful and flexible. If you need a CRM that can scale with your organization, handle complex data relationships, and adapt to highly customized workflows, it’s hard to beat. The ecosystem is massive, integrations are strong, and once things are configured correctly, it can support very sophisticated reporting, automation, and segmentation across teams. From a marketing and communications perspective, Salesforce shines when it comes to data depth. When structured well, it enables meaningful insights into audiences, journeys, and long-term engagement that simpler tools just can’t provide. > > **Inconvénients**: Salesforce is not intuitive, and it is not lightweight. The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists. Many tasks that feel like they should be simple require significant setup, technical knowledge, or ongoing maintenance. To get the most out of Salesforce, you need real investment—either in staff expertise, consultants, or both. Without that, it’s easy for the system to feel overwhelming, slow, or underutilized. The power is there, but it comes at the cost of time, complexity, and cognitive load. > > My overall experience with Salesforce has been mixed. It’s an incredibly powerful and flexible platform, but at the same time, it’s demanding. I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most capable CRM platforms available. ----- ### "Really Loved Using Salesforce" — 4.0/5 > **Tina** | *1 octobre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Salesforce was a great system to use in terms of having a customer data platform. We used it when we had a legacy system that originated in the 1980's, (yes, really) but were not yet ready to take the plunge to get a new AMS. What I loved about using salesforce was that we could see a lot of information about the customer in one place. The system was very easy to navigate. We were able to track customer activity without having to check back with the legacy system. We were also able to assist customers very easily with items such as account updates and reset. I didn't really have any complaints about using salesforce. > > **Inconvénients**: One of the main reasons our service team used salesforce was to track customer contacts. The system was good about noting receipt of the contacts once an email was received. It was pretty instantaneous. What I didn't like, or probably had not learned, was how to integrate auto-assign by message types. Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen. > > Overall, I think Salesforce is a great system to use either as your AMS or CDP. The integration was smooth and straightforward. Training could be accomplished very easily and was mostly intuitive. You can't say this about a lot of systems. I also appreciated the amount of time our account rep spent with our group to ensure all of our training needs were met. I would definitely recommend this system to others or at least advise that it be one of your top runners for consideration of a new system. ----- Page : 1/17\ Suivant: [Page suivante](https://www.capterra.lu/software/164356/app-cloud?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/164356/app-cloud) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées