---
description: SevenRooms : qu'en pensent les utilisateurs ? Lisez les avis clients sur SevenRooms, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SevenRooms - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de restaurant](/directory/20026/restaurant-management/software) > [SevenRooms](/software/165480/sevenrooms)

# SevenRooms

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> Une solution de gestion des réservations, des sièges et des invités pour les opérateurs de l'hôtellerie pour acquérir, engager et comprendre les invités.
> 
> Conclusion : 24 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise SevenRooms ?

Restaurants, discothèques, hôtels, piscines, salons et bars.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 24 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: SevenRooms
- **Pays**: New York, É.-U.
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 1,00 $US
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Automatisation du marketing
- Base de données de clients
- Booking Management
- Commande en ligne
- Définition des priorités
- Email Reminders
- Gestion de l'expérience invité
- Gestion de table
- Gestion des réservations
- Liste d'attente publique
- Logiciels d'expérience client
- Messagerie SMS
- Notes de réservation
- Paiements électroniques
- Point de vente (PDV)
- Rappels
- Rapports et analyses
- Rapports et statistiques
- Réservation en ligne
- Réservations de groupe
- Self Check-In/Check-Out
- Suivi du statut des listes d'attente
- Suivi du temps d'attente
- Support client
- Traitement des paiements

## Intégrations (13 au total)

- Aloha EPOS
- Bindo POS
- Emma by Marigold
- Google Maps
- Instagram
- Knovos Discovery
- Lightspeed Retail
- Mailchimp
- Meta for Business
- PeopleVine
- Stripe
- Toast POS
- Twilio

## Ressources d'aide

- Service client/e-mail
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de gestion de restaurant](https://www.capterra.lu/directory/20026/restaurant-management/software)

## Catégories connexes

- [Logiciels de gestion de restaurant](https://www.capterra.lu/directory/20026/restaurant-management/software)
- [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software)
- [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software)
- [Logiciels pour listes d'attente](https://www.capterra.lu/directory/31495/waitlist/software)
- [Logiciels de livraison à domicile](https://www.capterra.lu/directory/30861/food-delivery/software)

##  Logiciels similaires

1. [Booqable](https://www.capterra.lu/software/138689/booqable) — 4.8/5 (1126 reviews)
2. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews)
3. [OpenTable](https://www.capterra.lu/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
4. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1282 reviews)
5. [Amenitiz](https://www.capterra.lu/software/183836/amenitiz) — 4.3/5 (238 reviews)

## Avis

### "Game Changer" — 5.0/5

> **Stephen** | *20 juillet 2018* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ability to provide a more customized experience for our valuable guests.
> 
> **Inconvénients**: TripleSeat integration comes with major limitations for us.  Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons.  Currently unable to use right now.
> 
> SevenRooms has played a major role in our recovery program with our customers.  If a guest has an experience that did not live up to expectations, we know about it...and we fix it\!  It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use.  Our company has found creative functionality that enhances a guest’s overall experience.

-----

### "My honest review about sevenrooms" — 4.0/5

> **Michaela** | *29 avril 2025* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I like the customization regarding the events section and customizing the shifts for special events etc
> 
> **Inconvénients**: It can be tricky when making new shifts (sometimes they conflict and you have no idea why they do not work or they overlap when you try again)
> 
> I would give sevenrooms a 7/10 In terms of user friendly interface.

-----

### "Good, but needs work" — 3.0/5

> **alex** | *13 août 2025* | Hôtellerie | Taux de recommandation : 4.0/10
> 
> **Avantages**: I like that SevenRooms allows our restaurant to function by organizing reservations and gathering notes on members and frequent diners.
> 
> **Inconvénients**: I wish that SevenRooms was able to integrate with our other platforms that help us run a members' club and I've noticed that there are some glitches, like the platform assuming that tables are always overbooked.
> 
> Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use. There are lots of ways it could be improved\!

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### "Sevenrooms Helps our Business Market more to Guests" — 5.0/5

> **Katherine** | *2 mai 2025* | Hôtellerie | Taux de recommandation : 8.0/10
> 
> **Avantages**: We use the platform for all booking reservations, marketing events and email blast and it also aligns with our event Software Tripleseat
> 
> **Inconvénients**: The marketing section isn't as advanced as OpenTable as the reach that the system isn't as advanced but it will get there
> 
> Love using Sevenrooms for our two venues\! It's been a great experience having these platform connect with all of our other systems for booking

-----

### "In love with SevenRooms\!" — 5.0/5

> **Ilaria** | *29 octobre 2025* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: SevenRooms is a great platform for restaurant reservations. It is easy to use and the customer service is always helpful and able to assist in every way they can.
> 
> **Inconvénients**: Roughly a year ago the reporting section changed and it was not easy to familiarize with it at the beginning. The previous reporting was easier to navigate.
> 
> Our venue is using SevenRooms since years and I cannot recommend it enough.
Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/165480/sevenrooms)

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