---
description: Mend : qu'en pensent les utilisateurs ? Lisez les avis clients sur Mend, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mend - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Télémédecine](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app)

# Mend

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> Taux de non-présentations à un seul chiffre : télésanté, rappels de rendez-vous, auto-planification de patients et formulaires numériques. Solution n° 1 évaluée par les clients \!
> 
> Conclusion : 920 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Mend ?

Cabinets privés, systèmes de santé, payeurs, pharmacies et laboratoires pharmaceutiques.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 920 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Mend VIP
- **Pays**: Orlando, É.-U.
- **Entreprise fondée en**: 2014

## Contexte commercial

- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, basque, bulgare, catalan, chinois, chinois traditionnel, coréen, croate, danois, espagnol, estonien, finnois, français, galicien, grec, hindi, hongrois, hébreu, indonésien, irlandais, islandais, italien, japonais, kazakh, letton, lituanien, malais, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, serbe, slovaque, slovène, suédois, tchèque, thaï, turc, ukrainien, vietnamien
- **Pays disponibles**: Porto Rico, États-Unis, Îles Vierges des États-Unis

##  Fonctionnalités

- Accueil des patients
- Accès aux dossiers médicaux
- Accès mobile
- Base de données de clients
- Cabinet de plusieurs praticiens
- Confirmations/Reminders
- Conforme HIPAA
- Conférences vidéo
- Dossier médical informatisé et partagé
- Email Reminders
- Emplacements multiples
- Facturation
- Facturation médicale
- Formulaires en ligne
- Formulaires personnalisables
- Gestion de cabinet
- Gestion des calendriers
- Gestion des documents
- Gestion des dossiers patients
- Gestion des plans de soins
- Gestion des rendez-vous
- Graphiques
- Information aux patients
- Intégration de sites web
- Messagerie SMS
- Messagerie sécurisée
- Paiements en ligne
- Planification automatisée
- Planification de traitement
- Planification des rendez-vous
- Planification en ligne
- Portail des patients
- Portail libre-service
- Prescription Renewal
- Questionnaires des patients
- Rappels
- Rappels d'appels
- Rapports et analyses
- Rapports et statistiques
- Remote Treatment Planning
- Rendez-vous récurrents
- Replanification
- Résultats de laboratoire
- Therapy Notes
- Third-Party Integrations
- Traitement des paiements
- Télémédecine
- À des fins médicales
- Évaluations initiales

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Télémédecine](https://www.capterra.lu/directory/30949/telemedicine/software)

## Catégories connexes

- [Télémédecine](https://www.capterra.lu/directory/30949/telemedicine/software)
- [Participation des patients](https://www.capterra.lu/directory/31085/patient-engagement/software)
- [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software)
- [Portail des patients](https://www.capterra.lu/directory/30857/patient-portal/software)
- [Logiciels de rappel de rendez-vous](https://www.capterra.lu/directory/30997/appointment-reminder/software)

##  Logiciels similaires

1. [Doxy.me](https://www.capterra.lu/software/158461/doxy-me) — 4.6/5 (1226 reviews)
2. [Tebra](https://www.capterra.lu/software/129169/tebra) — 3.9/5 (1368 reviews)
3. [athenaOne](https://www.capterra.lu/software/98735/athenaone) — 3.8/5 (911 reviews)
4. [Qualifacts Insync](https://www.capterra.lu/software/144484/insync-emr) — 4.5/5 (392 reviews)
5. [NextGen Office](https://www.capterra.lu/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews)

## Avis

### "First time using this" — 5.0/5

> **Jose J** | *15 mars 2024* | Produits alimentaires | Taux de recommandation : 7.0/10
> 
> **Avantages**: I like that it was easy to use, I got text and email links for a video call so I got options to use
> 
> **Inconvénients**: Its a very bright display I dont know If a "dark mode" is available but it would help
> 
> So far I have a positive experience but I havent used it at all

-----

### "Love Mend Telehealth Communication\!" — 5.0/5

> **John** | *22 janvier 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Excellent form of communication that is very convenient for someone like myself who is limited by disabilities, modes of transport, and financial resources, especially in senior years.
> 
> **Inconvénients**: The viewing screen doesn’t expand to a full screen dimension.
> 
> I’ve used it for years, and it’s been consistently excellent\!

-----

### "Reoccurring Issues that Never Get Addressed" — 2.0/5

> **Rannon** | *29 septembre 2020* | Psychologie | Taux de recommandation : 1.0/10
> 
> **Avantages**: The ease of use and certain functionalities are nice, however they don't always work such as the share your screen function is very hit or miss.
> 
> **Inconvénients**: Since we have started on this venture with your organization I constantly hear negative feedback from my clinical staff of 10 providers that client's get dropped from their group, client's can't login due to the email never getting sent out, and my providers getting removed from the group. It appears that anytime the group size is over 8-10 individuals present the platform implodes and becomes very shaky from a performance standpoint. All of my providers have 14-16 clients each group, so every group gets impacted by this. It's not just one of them. I worry about how long this is going to go on for un-addressed. I hold a staffing every week with my providers and it's the first thing they ask about, "when is Mend going to fix this?" They use the tech support line when they have the time to do it, but usually they have found the feedback is never helpful. My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue. It has gone on far too long. It's a running joke about your service with our client's and it's affecting the way people want to engage in virtual care with us.
> 
> Unresponsive and overall bad tech. I would not recommend your service to others in behavioral health. I wish so badly we would switch to Zoom or WebEx. I have been begging our director about this since this has all started 6 months ago. I gave your organization grace and was patient due to all that has been going on, but you have made some steep promises that you could handle this. I don't see you stepping up to the plate to address something so basic around reliability that has me rather upset.

-----

### "Everything went well very smooth" — 5.0/5

> **Dawn** | *4 avril 2025* | Psychologie | Taux de recommandation : 7.0/10
> 
> **Avantages**: User friendly and easy to use. Very convenient.
> 
> **Inconvénients**: Nothing. I don’t really have any cons to note.

-----

### "Great Professional Workers" — 5.0/5

> **Diana** | *6 février 2025* | Médecine douce | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy access and a great to have and it has greatly helped me with alot of different things.
> 
> **Inconvénients**: There is none… everything that is done is done in a very good professional manner.
> 
> \[sensitive content hidden\] is a wonderful counselor and very nice and cool down to earth understanding individual…She is a professional at what she does…Thank you \[sensitive content hidden\] for all that you’ve helped me with.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/165634/mend-app)

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