--- description: NinjaOne : qu'en pensent les utilisateurs ? Lisez les avis clients sur NinjaOne, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Surveillance des sites web](/directory/10021/website-monitoring/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.lu/software/165889/ninjaone Page: 1 / 13\ Suivant: [Next page](https://www.capterra.lu/software/165889/ninjaone?page=2) > NinjaOne automatise l'informatique pour 20 000 équipes, augmentant la productivité, réduisant les risques et simplifiant la gestion. > > Verdict: Rated **4.7/5** by 282 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise NinjaOne ? Pour les professionnels de l'informatique qui ont besoin d'une réponse instantanée aux problèmes des utilisateurs et de sécuriser leurs environnements informatiques. ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.7/5** | 282 Avis | | Simplicité | 4.7/5 | Based on overall reviews | | Support client | 4.7/5 | Based on overall reviews | | Rapport qualité-prix | 4.6/5 | Based on overall reviews | | Fonctionnalités | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: NinjaOne - **Pays**: San Francisco, É.-U. - **Founded**: 2013 ## Commercial Context - **Type de licence**: (Essai gratuit) - **Target Audience**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, français, italien, norvégien, néerlandais, polonais, portugais, russe, suédois - **Available Countries**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade and 210 more ## Fonctionnalités - Accès et contrôle à distance - Accès sans surveillance - Accès à distance et surveillance - Alertes/Notifications - Analyse de la vulnérabilité - Analyse de réseau - Antivirus - Chat en temps réel - Chat et messagerie - Compression - Cryptage - Déploiement automatique des patchs - Gestion de la base de connaissances - Gestion de la sécurité - Gestion de logiciel - Gestion des applications - Gestion des applications - Gestion des correctifs - Gestion des documents - Gestion des incidents - Gestion des points de terminaison - Gestion des stocks - Gestion des stratégies - Gestion des tâches - Gestion du déploiement - Gestion à l'échelle du réseau - Intervention en cas de menace - Logiciels VPN - Logiciels de protection des équipements - Mesure des performances - Monitoring - Partage d'écran - Planification des sauvegardes - Portail libre-service - Pour logiciels d'infogérance - Rapports informatiques - Real-Time Data - Real-Time Monitoring - Sauvegarde automatique - Sauvegarde cloud - Sauvegarde incrémentielle - Scans automatiques - Stockage sécurisé des données - Suivi des activités - Suivi des activités - Suivi des ressources - Support client - Surveillance et gestion à distance - Sécurité des données - Sécurité réseau ... and 58 more features ## Integrations (35 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Gradient - HaloPSA - Harmony - IT Glue - IT Portal - Liongard ... and 20 more integrations ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Surveillance des sites web](https://www.capterra.lu/directory/10021/website-monitoring/software) ## Catégories connexes - [Surveillance des sites web](https://www.capterra.lu/directory/10021/website-monitoring/software) - [Logiciels d'infogérance](https://www.capterra.lu/directory/30921/msp/software) - [Assistance à distance](https://www.capterra.lu/directory/30928/remote-support/software) - [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software) - [Gestion des correctifs](https://www.capterra.lu/directory/10017/patch-management/software) ## Logiciels similaires 1. [Action1](https://www.capterra.lu/software/180609/action1-rmm) — 4.9/5 (237 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.lu/software/170018/manageengine-desktop-central) — 4.6/5 (1380 reviews) 3. [Iru](https://www.capterra.lu/software/181954/Iru) — 4.9/5 (473 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.lu/software/174535/pdq-deploy) — 4.8/5 (340 reviews) 5. [Atera](https://www.capterra.lu/software/144309/atera) — 4.5/5 (446 reviews) ## Avis ### "Easy to use and help us to automate our standard work." — 5.0/5 > **Olaf** | *15 août 2024* | Services et technologies de l'information | Recommendation rating: 9.0/10 > > **Avantages**: Easy to use and to configurate. Single pain of glass. so i can see everything i need and use. Takes allot of standard work out of our hands. > > **Inconvénients**: There are so many extra options that it is sometimes hard to decide what we will add. > > Easy to use program and have multiple option manage difrent hardware takes care of patching backups and Security (sentinelOne) Scripts are easy to use and to add. It takes allot of standard work out of our hands so that we can focus on the more fun stuff. ----- ### "Simplifying IT Oversight with NinjaRMM" — 5.0/5 > **Eric** | *22 septembre 2025* | Réseaux informatiques | Recommendation rating: 10.0/10 > > **Avantages**: Overall, the user interface is clean, informative and modern. You are able to easily navigate between organizations. Profile management is easy and allows you to categorize systems by location (and apply a policy at a location level). Having a single pane of glass to review each morning saves a significant amount of time and allows me to be proactive in letting my end users know where troubles are, rather than having them report - helps show the value of purchasing the services from me. > > **Inconvénients**: The backup features are getting better, but there are still some rough patches (for us at least). I'd like the opportunity to back up to a cloud provider (and storage target of my choice), as well as the ability to back up hardware devices. I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local machine). This works for some of the smaller data stores, but not the larger ones. > > Overall, super happy and impressed. We tried both N-Able and Ninja, and it was a clear winner. Their support has been great, and our account executive is also really knowledgeable. If we can't figure it out via the dojo docs, we've always been given clear instructions via their support team. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *5 mars 2025* | Hôpitaux et soins de santé | Recommendation rating: 1.0/10 > > **Avantages**: Screen share/connect software runs smooth and efficient > > **Inconvénients**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- ### "NinjaOne Simplifies IT Operations" — 4.0/5 > **Steve** | *9 septembre 2025* | Hôpitaux et soins de santé | Recommendation rating: 9.0/10 > > **Avantages**: The product offers a seamless deployment process. Easily deployable with minimal effort and Deploy in minutes, not hours > > **Inconvénients**: The solution should provide expanded support for on-premises backups. The current backup solution would benefit from additional on-premises backup options > > NinjaOne has provided a reliable and user-friendly solution for managing systems. The dashboard is clean, reporting is effective, and deployment is straightforward. It has streamlined IT operations and reduced overhead. ----- ### "Best RMM on the Market" — 5.0/5 > **Lorenzo** | *9 septembre 2025* | Informatique et sécurité réseau | Recommendation rating: 10.0/10 > > **Avantages**: NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me. On top of these, the interface is extremely user friendly for new users, and issues are rarely present on the platform itself. > > **Inconvénients**: Customer support has been declining in quality over the last few years. Organizational features still are not quite where we'd like them, in that it would be nice to have folder structures for things like policies, reports, etc. > > Overall, my experience with NinjaOne has been exceptional. From the considerate account managers, to the devoted development team who actually cares about feedback on how to improve the platform. There has not been a moment we have considerate an alternate RMM solution since we adopted NinjaOne, and I don't anticipate that changing any time soon. ----- Page: 1 / 13\ Suivant: [Next page](https://www.capterra.lu/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.lu/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data