--- description: NinjaOne : qu'en pensent les utilisateurs ? Lisez les avis clients sur NinjaOne, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Surveillance des sites web](/directory/10021/website-monitoring/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.lu/software/165889/ninjaone Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/165889/ninjaone?page=2) > NinjaOne automatise l'informatique pour 20 000 équipes, augmentant la productivité, réduisant les risques et simplifiant la gestion. > > Conclusion : 292 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise NinjaOne ? Pour les professionnels de l'informatique qui ont besoin d'une réponse instantanée aux problèmes des utilisateurs et de sécuriser leurs environnements informatiques. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 292 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: NinjaOne - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, français, italien, norvégien, néerlandais, polonais, portugais, russe, suédois - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus ## Fonctionnalités - Accès et contrôle à distance - Accès à distance et surveillance - Alertes/Notifications - Analyse de la vulnérabilité - Antivirus - Automatisation des processus et flux de travail - Chat en temps réel - Chat et messagerie - Compression - Cryptage - Déploiement automatique des patchs - Gestion de la base de connaissances - Gestion de la sécurité - Gestion de logiciel - Gestion des applications - Gestion des correctifs - Gestion des documents - Gestion des incidents - Gestion des points de terminaison - Gestion des stocks - Gestion du déploiement - Gestion à l'échelle du réseau - Logiciels VPN - Mesure des performances - Monitoring - Pare-feu - Partage d'écran - Planification des sauvegardes - Portail libre-service - Pour logiciels d'infogérance - Protocole de gestion de réseau simple (SNMP) - Rapports de disponibilité - Rapports informatiques - Real-Time Data - Real-Time Monitoring - Reconnaissance auto des utilisateurs/appareils - Reprise d'activité - Sauvegarde cloud - Sauvegarde incrémentielle - Scans automatiques - Stockage sécurisé des données - Suivi des activités - Suivi des activités - Suivi des ressources - Support client - Sécurité des applications - Sécurité des données - Tests de disponibilité - Évaluation des risques - Évaluation des vulnérabilités ... et 80 fonctionnalités supplémentaires ## Intégrations (38 au total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Drata - Gradient - HaloPSA - Harmony - IT Glue - IT Portal ... et 23 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Surveillance des sites web](https://www.capterra.lu/directory/10021/website-monitoring/software) ## Catégories connexes - [Surveillance des sites web](https://www.capterra.lu/directory/10021/website-monitoring/software) - [Logiciels d'infogérance](https://www.capterra.lu/directory/30921/msp/software) - [Assistance à distance](https://www.capterra.lu/directory/30928/remote-support/software) - [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software) - [Gestion des correctifs](https://www.capterra.lu/directory/10017/patch-management/software) ## Logiciels similaires 1. [Action1](https://www.capterra.lu/software/180609/action1-rmm) — 4.9/5 (237 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.lu/software/170018/manageengine-desktop-central) — 4.6/5 (1676 reviews) 3. [Iru](https://www.capterra.lu/software/181954/Iru) — 4.9/5 (483 reviews) 4. [Pulseway](https://www.capterra.lu/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Atera](https://www.capterra.lu/software/144309/atera) — 4.5/5 (448 reviews) ## Avis ### "Easy to Use and Reliable IT Management Tool" — 4.0/5 > **Smita** | *31 janvier 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: NinjaOne is a easy to use and time saving tool that offers a great value for IT teams or It features fast remote access even on slow connections simple ticket management and useful alerts for proactive support. With quick and friendly customer service it makes daily IT work efficient and reliable. > > **Inconvénients**: New users might find a initial setup and advanced features slightly confusing without guidance and also while minor bugs occur occasionally they are usually fixed quickly.. > > My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and resolve issues from one place. With the smooth remote access and organized ticket handling and also its improves productivity and reduces manual work for IT teams. ----- ### "Simplifying IT Oversight with NinjaRMM" — 5.0/5 > **Eric** | *22 septembre 2025* | Réseaux informatiques | Taux de recommandation : 10.0/10 > > **Avantages**: Overall, the user interface is clean, informative and modern. You are able to easily navigate between organizations. Profile management is easy and allows you to categorize systems by location (and apply a policy at a location level). Having a single pane of glass to review each morning saves a significant amount of time and allows me to be proactive in letting my end users know where troubles are, rather than having them report - helps show the value of purchasing the services from me. > > **Inconvénients**: The backup features are getting better, but there are still some rough patches (for us at least). I'd like the opportunity to back up to a cloud provider (and storage target of my choice), as well as the ability to back up hardware devices. I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local machine). This works for some of the smaller data stores, but not the larger ones. > > Overall, super happy and impressed. We tried both N-Able and Ninja, and it was a clear winner. Their support has been great, and our account executive is also really knowledgeable. If we can't figure it out via the dojo docs, we've always been given clear instructions via their support team. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *5 mars 2025* | Hôpitaux et soins de santé | Taux de recommandation : 1.0/10 > > **Avantages**: Screen share/connect software runs smooth and efficient > > **Inconvénients**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- ### "NinjaOne is Aces" — 5.0/5 > **scott** | *23 février 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: The remote access gives us more than one option. Patch management is a bonus, They constantly update and fix bugs and issues. Support is solid. > > **Inconvénients**: That I can't integrate out Bit Defender license into their platform it need to be purchased through them. > > After having this tool in our environment, it would be tough not to have this tool. This replaced GoTo Assist for us because it had so much more to offer. It's been the best addition to environment we have made in the last 10 years. ----- ### "NinjaOne Simplifies IT Operations" — 4.0/5 > **Steve** | *9 septembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: The product offers a seamless deployment process. Easily deployable with minimal effort and Deploy in minutes, not hours > > **Inconvénients**: The solution should provide expanded support for on-premises backups. The current backup solution would benefit from additional on-premises backup options > > NinjaOne has provided a reliable and user-friendly solution for managing systems. The dashboard is clean, reporting is effective, and deployment is straightforward. It has streamlined IT operations and reduced overhead. ----- Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/165889/ninjaone?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/165889/ninjaone) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées