Pour qui ?

Clockwise.MD supports small to large urgent cares, health systems, hospitals, and specialty care clinics, specializing in providing patient engagement solutions to on-demand and blended care clinics.

Notes moyennes

24 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • À partir de 350,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Clockwise.MD
  • http://www.clockwisemd.com
  • Fondé en 2012

En savoir plus sur Clockwise.MD

Clockwise.MD provides online self-scheduling and queue management solutions for urgent care clinics, health systems, hospitals, outpatient laboratory clinics, and specialty care clinics. Clockwise.MD customers experience a measurable increase in patient satisfaction, a reduction in wait times, and improved workflow efficiency.

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Clockwise.MD - Fonctionnalités

  • Gestion des admissions
  • Gestion des autorisations de sortie
  • Gestion des flux de patients
  • Gestion des lits
  • Géolocalisation des patients
  • Rapports d'historique
  • Rapports en temps réel
  • Suivi des patients
  • Suivi du temps d'attente
  • Dossiers patients
  • Emplacements multiples
  • Facturation
  • Fonction de glisser-déposer
  • Gestion des non-présentations
  • Gestion des rendez-vous
  • Planification des gardes
  • Planification des installations
  • Planification des médecins
  • Planification des patients
  • Planification du personnel
  • Portail libre-service
  • Rendez-vous récurrents

Avis les plus utiles sur Clockwise.MD

Provider time, patient wait time and overall cycle time has improved immensely with use.

Traduire avec Google Translate Publié le 24/10/2017
Scarlet N.
Director
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Patient facing options and online features. As a director the reporting features are very valuable. The customer support is superb and if anything can be removed or added to the applications, it is done quickly and efficiently. The transparency of the program has changed the culture of providers and teammates and has enhanced the attention given to overall patient cycle time, which is a top patient dis-satisfier in Urgent Care.

Inconvénients: Report structure. They are not as streamlined as we would prefer. The data is there but because the reports impact everyone that utilizes the system, it creates a barrier in admin efficiency. Also would like to be able to disconnect (not visualize) certain items that are there for other systems but do not pertain to our system; it makes it extremely confusing for providers and staff and holds no purpose for us overall. Would like to see an increased ability to personalize the system to specific needs.

Innovative company, reliably functional program and superior customer service!

Traduire avec Google Translate Publié le 24/10/2017
James G.
Medical Director Urgent Care
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ability to manage patient flow in our urgent care center by allowing patients to select reservation times.

Avantages: The functionality and versatility. Not only does it serve as a platform for patients to schedule online reservations, but also serves as a great lobby and exam room management platform with robust reporting capabilities to monitor throughput, wait times, etc. Clockwise.MD has been a terrific partner for us since early in their deployment of the software and they continue to add functionality to an already stellar program. Their customer service is unparalleled.

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