--- description: Luciq : qu'en pensent les utilisateurs ? Lisez les avis clients sur Luciq, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Luciq - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Suivi des bugs](/directory/30090/bug-tracking/software) > [Luciq](/software/166279/instabug) # Luciq Canonical: https://www.capterra.lu/software/166279/instabug Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/166279/instabug?page=2) > Une solution centrée sur le reporting de bogues pour l'opinion des clients et des bêta-testeurs, l'engagement des utilisateurs, le reporting des plantages et plus encore. Intégrez maintenant \! > > Conclusion : 95 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Luciq ? Entreprises travaillant avec des applications et le web nécessitant des rapports de bogues et de plantage, l'opinion utilisateurs, du bêta-testing, une assurance qualité, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 95 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Luciq - **Pays**: San Franciso, É.-U. - **Fondé**: 2012 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Prix**: Gratuit(Free) $0/mois Feedback dans l’application + Capture d’écran en pièce jointe + Détails sur l’environnement 1 Membre de l’équipe | 1 Application | 1 mois de conservation des données. Bronze $41/mois Fonctionnalités du plan gratuit + Intégrations de base des programmes tiers + Rapports de crashs + Network Logging + Hiérarchie de Vue 4 Membres de l’équipe | 2 Applications | 3 mois de conservation des données. Silver $124/mois Fonctionnalités du Bronze + Intégrations complètes des programmes tiers + Conversation intégrée + Étapes des utilisateurs + Analytiques 4 Membres de l’équipe | 2 Applications | 6 mois de conservation des données. Gold $291/mois Fonctionnalités du Silver + Processus d’intégration (Onboarding) assistée + Intégrations personnalisées des programmes tiers + Rapports personnalisés + Accès de l’API 4 Membres de l’équipe | 2 Applications | 9 mois de conservation des données - **Public cible**: 2–10, 11–50, 51–200, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, France, Inde, Irlande, Italie, Japon, Mexique, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Alerts/Escalation - Analyse des causes profondes - Division des questions (question branching) - Débogage - Enquêtes et feedback - Gestion de projets - Gestion des affectations - Gestion des billets - Gestion des commentaires - Gestion des flux de travail - Gestion des tâches - Intégration continue - Mesure des performances - Modèles personnalisables - Outils de collaboration - Piste d'audit - Rapports et analyses - Rapports et statistiques - Real-Time Data - Suivi des problèmes - Tableau de bord - Third-Party Integrations - Visualisation de données ## Intégrations (23 au total) - Asana - Basecamp - Bitbucket - Chatwork - ClickUp - Datadog - Freshdesk - GitHub - GitLab - Google Cloud Identity - IBM Instana - JIRA Service Management - Jira - Microsoft Azure - Microsoft Teams ... et 8 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Suivi des bugs](https://www.capterra.lu/directory/30090/bug-tracking/software) ## Catégories connexes - [Suivi des bugs](https://www.capterra.lu/directory/30090/bug-tracking/software) - [Suivi des problèmes](https://www.capterra.lu/directory/30675/issue-tracking/software) - [Logiciels de gestion de la performance des applications](https://www.capterra.lu/directory/30208/application-performance-management-software/software) - [Test des performances](https://www.capterra.lu/directory/31124/performance-testing/software) - [Surveillance des sites web](https://www.capterra.lu/directory/10021/website-monitoring/software) ## Logiciels similaires 1. [Jira](https://www.capterra.lu/software/19319/jira) — 4.4/5 (15335 reviews) 2. [GitHub](https://www.capterra.lu/software/129067/github) — 4.8/5 (6160 reviews) 3. [TestMu AI](https://www.capterra.lu/software/170732/lambdatest) — 4.6/5 (543 reviews) 4. [JIRA Service Management](https://www.capterra.lu/software/138769/jira-service-management) — 4.5/5 (764 reviews) 5. [Zoho Projects](https://www.capterra.lu/software/169455/zoho-projects) — 4.5/5 (859 reviews) ## Avis ### "It pays for itself every month and more" — 5.0/5 > **Kerry** | *8 septembre 2018* | Divertissement | Taux de recommandation : 8.0/10 > > **Avantages**: - The UI is great and implementation is a breeze - I love being able to customize my development console logging to amend my crash reports. In fact, the suite of information I get along with crash reports is easily the most comprehensive I've seen on the market, hands down. - Having the ability to speak directly with customers via in-app chat is invaluable in building customer relationships and solving issues promptly. - I love being able to annotate screenshots and take videos is issues in the app to attach to bug reports. I often find myself browsing my own app and making notes to myself about items that should be fixed or looked at in this manner. This feature, for me, might be the greatest value add of the product. > > **Inconvénients**: It's actually quite cumbersome to work around the 4 account limit per team for a paid account, especially if you have multiple apps and/or support people that need to log in. There are almost too many updates (too frequent?) being made to the software. Every other day that I log into the dashboard, there's an alert at the top screaming at me to update to the latest version, which don't even seem to include high priority hotfixes. > > I've used Instabug for the past 3 apps (and 3ish years) I've worked on. While there are a few rough edges when it comes to administrative items, I couldn't be happier with the product and would recommend it to any developer who has the means to pay for a premium service. The product easily pays for itself each month when used to resolve 2 or 3 crashes or customer-reported support tickets. ----- ### "Great tool for everyday use, with lots of potencial." — 4.0/5 > **Mauro** | *22 septembre 2025* | Transport routier/ferroviaire | Taux de recommandation : 9.0/10 > > **Avantages**: How comprehensive are the metrics calculated for the app, the detailed information about sessions and bug reports, and how easy it is to navigate through its interface. > > **Inconvénients**: Inconsistent metrics. Crash-free user and crash-free sessions sometimes are inconsistent for the overall app compare to the analysis per app version. It also seems that crashes are processed faster than sessions and users, generating daily metrics that are misleading initially. > > Great, it gives us a good overview of how the app is behaving in production, becoming our main monitoring tool. ----- ### "One of the best tool for bug tracking" — 3.0/5 > **Utilisateur vérifié** | *21 janvier 2023* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: Instabug offers a really great set of bug tracking features. Each crash log have attached the app view that the user visited and the app session logs. This makes debugging eventual crashes really easy. It also offers a panel where customer can interact with our internal support team, sending feedbacks or questions. > > **Inconvénients**: The SDK needed to be included in the mobile app, sometimes had problem causing crashes. However I should also say that the support team have always been really helpful trying fixing the problem. > > Instabug gave us the ability to easily interact with our customer and to keep track of any eventual crashes/problems on our mobile app. ----- ### "Super Powerful" — 5.0/5 > **Michel** | *5 novembre 2023* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Seems fare more powerful than competition. Shows console log, network calls and more. > > **Inconvénients**: New pricing is very high, even at the lowest tier. ----- ### "Review by an Android Developer" — 4.0/5 > **Aditya Raj** | *7 août 2021* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: Instabug is an amazing software, I use it frequently to test my app and keep it safe from bugs, it is a great software and reports each and every bug. As, I am an Android Developer professionally, I require Instabug regularly to point out the bugs on my app. Hence, I like this software and recommend you guys to use it. > > **Inconvénients**: Most of the things I like about this software, but one thing I don't like is customer care, once I had a problem with the software but they didn't respond on time, but I think now they are improving. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/166279/instabug?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/166279/instabug) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées