--- description: Text Request : qu'en pensent les utilisateurs ? Lisez les avis clients sur Text Request, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de sms marketing](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.lu/software/167015/text-request Page : 1/49\ Suivant: [Page suivante](https://www.capterra.lu/software/167015/text-request?page=2) > Text Request est un service de SMS professionnels en ligne. Envoyez et recevez des messages par SMS et MMS en utilisant votre numéro de téléphone professionnel actuel. > > Conclusion : 1193 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Text Request ? Les entreprises qui recherchent un meilleur moyen de se connecter. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 1193 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Text Request - **Pays**: Chattanooga, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 59,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis, Îles Vierges des États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Autoresponders - Base de données des employés - Chat en temps réel - Chat et messagerie - Chat proactif - Communication multicanal - Coupons mobiles - Envoi de SMS en masse - Gestion de la communication - Gestion des campagnes - Gestion des commentaires - Gestion des contacts - Gestion des modèles - Gestion des réponses - Historique des clients - Messagerie bidirectionnelle - Messagerie client en temps réel - Messagerie instantanée - Messagerie planifiée - Notification en cas d'avis émis - Personnalisation - Personnalisation de messages - Planification des campagnes - Prise en charge de plusieurs langues - Rapports et analyses - Rapports et statistiques - Relevé et historique des chats - Réponses automatisées - Suivi des interactions - Surveillance des avis émis - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (9 au total) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) ## Catégories connexes - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) - [Logiciels de communication pour employés](https://www.capterra.lu/directory/31014/internal-communications/software) - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) - [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) ## Logiciels similaires 1. [WhatsApp](https://www.capterra.lu/software/180345/whatsapp) — 4.7/5 (16298 reviews) 2. [Viber](https://www.capterra.lu/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Telegram](https://www.capterra.lu/software/180347/telegram) — 4.7/5 (6406 reviews) 4. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Thryv](https://www.capterra.lu/software/156926/thryv) — 4.2/5 (505 reviews) ## Avis ### "A great SMS solution for Businesses to serve their customers and community" — 5.0/5 > **Brian Del Terzo** | *20 juin 2024* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: The HubSpot Integration is \#1 and the chrome extension has actually proven to set this solution above the competition. It was important for us to be able to communicate with our customers in a personal way and TextRequest was the only solution we found that integrated with HubSpot in a way that promoted live and natural sms engagement. > > **Inconvénients**: I was initially concerned about the use of a chrome extension but that has turned out to be a positive and important aspect of what makes TextRequest the best solution for me and my team. > > The solution, servicer, and support has exceeded my expectations. ----- ### "Nice platform to use." — 4.0/5 > **Mellissa** | *10 décembre 2024* | E-learning | Taux de recommandation : 8.0/10 > > **Avantages**: The ability to schedule messages makes sending messages easier and more convenient. I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward. > > **Inconvénients**: I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the fact that you have to select resolved after every reply can be cumbersome. I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification. > > Overall, it is a nice platform that is easy to use and provides an uncomplicated way to communicate with others. ----- ### "An alright alternative" — 2.0/5 > **Jacob** | *12 décembre 2024* | E-learning | Taux de recommandation : 4.0/10 > > **Avantages**: It worked when our normal system did not > > **Inconvénients**: Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive. > > Experience with TextRequest overall was "mid", there were many glaring UI issues, on top of what was already mentioned. I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult. ----- ### "It's okay, with exceptions." — 4.0/5 > **Tim** | *3 décembre 2024* | Enseignement supérieur | Taux de recommandation : 8.0/10 > > **Avantages**: It's easy to use, but the Contacts List function doesn't work. I also need to be able to import a list of contacts and that seems to be a missing function. > > **Inconvénients**: The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. The training shows how to use it, but the link doesn't work. > > It's pretty easy except for the Contact List not being functional. I need to be able to import a list of contacts. ----- ### "Great Tool for Small Business" — 5.0/5 > **Jessica** | *8 octobre 2024* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: It was very easy to transfer our contact information over from our previous software. > > **Inconvénients**: The limitation when it comes to video and picture messages. > > We use it several times per day, every day\! It is user friendly and has saved us time and money\! ----- Page : 1/49\ Suivant: [Page suivante](https://www.capterra.lu/software/167015/text-request?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/167015/text-request) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées