--- description: Heymarket : qu'en pensent les utilisateurs ? Lisez les avis clients sur Heymarket, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Heymarket - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de sms marketing](/directory/30842/sms-marketing/software) > [Heymarket](/software/167436/heymarket) # Heymarket Canonical: https://www.capterra.lu/software/167436/heymarket Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/167436/heymarket?page=2) > SMS d'entreprise pour l'assistance, le marketing, les ventes et les opérations. Les contacts n'ont jamais besoin d'installer une application ; votre équipe bénéficie des fonctionnalités de qualité professionnelle. > > Conclusion : 47 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Heymarket ? Équipes dans les grandes organisations ou les petites entreprises. Heymarket est souvent utilisé par les équipes de service client, d'exploitation, de vente et de marketing. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 47 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Heymarket - **Pays**: San Francisco, É.-U. - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 31,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Alerts/Escalation - Chat et messagerie - Communication multicanal - Coupons mobiles - Créateur d'enquêtes - Enquêtes et feedback - Envoi de SMS en masse - Fonctions pour secteur de l'assurance - Gestion des boîtes de messagerie - Gestion des campagnes - Gestion des contacts - Gestion des flux de travail - Gestion des leads - Gestion des modèles - Gestion du pipeline de ventes - Importation et exportation de données - Logiciels d'expérience client - MMS - Messagerie bidirectionnelle - Messagerie planifiée - Modèles personnalisables - Personnalisation - Personnalisation de messages - Planification des campagnes - Rapports et analyses - Rapports et statistiques - Réponses automatisées - SMS Marketing - Saisie de leads - Segmentation - Segmentation de la clientèle - Suivi des interactions - Third-Party Integrations ## Intégrations (21 au total) - Aircall - Clio - Google Ads - Google Docs - Google Drive - Help Scout - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Squarespace - Twilio ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Chat ## Category - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) ## Catégories connexes - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) - [Service client](https://www.capterra.lu/directory/22/customer-service/software) - [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software) - [Logiciels de marketing mobile](https://www.capterra.lu/directory/31308/mobile-marketing/software) - [Logiciels de communication cloud](https://www.capterra.lu/directory/31362/cloud-communication-platform/software) ## Logiciels similaires 1. [SlickText](https://www.capterra.lu/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [Text Request](https://www.capterra.lu/software/167015/text-request) — 4.6/5 (1193 reviews) 3. [Mailchimp](https://www.capterra.lu/software/110228/mailchimp) — 4.5/5 (17580 reviews) 4. [Twilio](https://www.capterra.lu/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 5. [EZ Texting](https://www.capterra.lu/software/145848/ez-texting) — 4.4/5 (245 reviews) ## Avis ### "All around excellent\!" — 5.0/5 > **Holly** | *19 septembre 2018* | Cosmétiques | Taux de recommandation : 10.0/10 > > **Avantages**: Before Heymarket, I was paying way more for something with less functionality and it wasn't user friendly. I love how easy Heymarket is to use - I love that it's an app so I can keep my business texts separate from my personal texts, yet it comes right to my cell phone. I love that I can create and save templates and send emails to groups that are sent individually and personalized with each customer's name. SO MANY things I love about this app\! Plus the Customer Service is excellent\! I always receive replies quickly and they are able to help troubleshoot any issues I'm having. Thank you\! > > **Inconvénients**: I'm not sure if there's anything I don't like. Just sometimes I don't receive a notification when someone texts me, or the messages are delayed. But that doesn't happen often. > > Heymarket allows me to provide personalized customer service in a fraction of the time\! With customer groups, templates and personalization, I'm able to send personalized texts to 100+ customers in 2 minutes or less\! This has allowed me to increase my customer service and, in turn, increase my sales. I've had an overall great experience with Heymarket from the beginning, which is why I continue to use the service. ----- ### "HEY MARKET REVIEW" — 4.0/5 > **Utilisateur anonyme** | *16 juin 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Generally, I appreciated that Heymarket made it very simple and easy for my team to communicate with customers. The benefit of shared inboxes is that everyone in my team was able to stay connected and we weren't getting in one another's way. I liked being able to create message templates and patronizable tools to help us respond quicker without sounding robotic. Additionally, integrating the system with our CRM was advantageous in tracking the communication between our customer and our team. Heymarket made it easier for us to work smarter not harder. > > **Inconvénients**: What I didn't like about Heymarket was that some of the more advanced automation and integration features were included in the higher-tier plans, plus the message sync between platforms sometimes had lag, especially during high-volume times. In addition, the interface is generally intuitive but at times creating and customizing work flows, or templates felt limited unless you had technical knowledge. > > Heymarket enhanced my customer engagement through collaboration, avoiding duplicate replies. Custom bulk messaging improved client interaction. While some advanced features and pricing had limitations, it was reliable and time-saving overall. ----- ### "Great Product- High Price Tag" — 3.0/5 > **Kelsey** | *31 août 2018* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I LOVE HeyMarket\! It makes running my business very easy. The way that it tests individuals, makes batching messages easy. I’m able to do more in my personal life because I know that my campaigns are up and running and my customers are being contacted. I also love that I can answer on my computer. > > **Inconvénients**: The software can be glitchy. It takes a while for the app to sinc with the server. I’ve also had many issues where it kept creating me a new number- who knows what that was. Other than the glitchy stuff, it’s really easy to use and navigate which is great\! (I will say however, there are more and more tools and apps of the same arena that are coming out at a lower price. I recommend HeyMarkey ALL the time, but the price always scares people away. Apps like Project Broadcast are leaving HeyMarket in the dust at 9.99/mo) > > HeyMarket allows me to have my life back by easily setting up campaigns and knowing they are getting to my customers when they are supposed to. I cant live without it. ----- ### "Great for texting only" — 4.0/5 > **Meredith** | *26 avril 2025* | Vétérinaire | Taux de recommandation : 1.0/10 > > **Avantages**: Heymarket ia good for just texting. You are aboe to schedule messages to clients in bulk or just a specific client. You can make templates to manually send out. > > **Inconvénients**: It is only a texting service and does not integrate with our PMS. Also started censoring our medical terminology and.medication names. > > HM was the first texting app i have ever used. It was easy to use. For the price there are other options that do more. ----- ### "Reliable and efficient SMS platform\!" — 5.0/5 > **Utilisateur vérifié** | *25 février 2025* | Études de marché | Taux de recommandation : 9.0/10 > > **Avantages**: Easy-to-use interface with excellent team collaboration. > > **Inconvénients**: Limited integrations compared to some competitors. > > Great business texting tool with strong automation. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/167436/heymarket?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/167436/heymarket) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées