--- description: Bandwidth : qu'en pensent les utilisateurs ? Lisez les avis clients sur Bandwidth, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bandwidth - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/30084/telephony/software) > [Bandwidth](/software/167939/bandwidth) # Bandwidth Canonical: https://www.capterra.lu/software/167939/bandwidth Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/167939/bandwidth?page=2) > Bandwidth fournit des API qui facilitent l'intégration d'appels vocaux, de SMS et d'un accès aux appels d'urgence dans des logiciels et des applications. > > Conclusion : 131 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Bandwidth ? Bandwidth aide tous les types de clients à fournir leurs applications avec des appels vocaux, le suivi des appels, des SMS et un accès aux appels d'urgence. Ses API et son réseau vocal IP national sont conçus pour être évolutifs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 131 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Bandwidth.com - **Pays**: Austin, É.-U. - **Fondé**: 2005 ## Contexte commercial - **À partir de**: 0,35 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Audio/Video Conferencing - CTI (couplage téléphonie informatique) - Chat et messagerie - Conception d'API - Enregistrement des appels - Filtrage d'appels - Gestion des centres d'appel - IVR - Liaisons SIP - Logiciels de VoIP - Messagerie vocale - Rapports et analyses - Routage des appels - Suivi des appels - Tableau de bord ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) ## Catégories connexes - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Logiciels de gestion d'API](https://www.capterra.lu/directory/31065/api-management/software) - [Logiciels de communication cloud](https://www.capterra.lu/directory/31362/cloud-communication-platform/software) ## Logiciels similaires 1. [Microsoft Azure](https://www.capterra.lu/software/16365/azure) — 4.6/5 (1947 reviews) 2. [Twilio](https://www.capterra.lu/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 3. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (465 reviews) 4. [JustCall](https://www.capterra.lu/software/157853/justcall) — 4.1/5 (223 reviews) 5. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (859 reviews) ## Avis ### "ATTENTION Bandwidth perte de numéro" — 1.0/5 > **Mickael** | *19 février 2025* | Internet | Taux de recommandation : 0.0/10 > > **Avantages**: Aucun leur service ne nous a apporté aucune aide malgré leur obligation > > **Inconvénients**: Le support/service client qui ne comprends rien et ne peut résoudre les demandes > > Bandwidth bloque la portabilité du numéro, ceux-ci travaillent avec des partenaires, revendeurs et marketplace qui ne fournissent aucun support, vous laissent souscrire et payer un numéro sans rien fournir ensuite \!\!\! Si vous cherchez quelque chose de professionnel, ne souscrivez surtout pas un numéro de téléphone délivré par Bandwidth (anciennement Voxbone en France) ----- ### "My Preferred Carrier" — 5.0/5 > **Brianda** | *22 juin 2018* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: User-friendly which makes it time efficient and the Bandwidth team is wonderful to work with. The majority of our companies numbers are ported/ordered through Bandwidth because we have found this to be the best and easiest carrier to use. > > **Inconvénients**: The port tool will not tell you the carrier of a number if it is not portable. It also will not tell you the carrier of toll-free numbers or if they are on different RespOrgs before you submit them. > > I save a lot of time when I use the Bandwidth portal versus other carriers portals that I use. I would say on average to order a new number through Bandwidth versus other portals, it takes me half as much time. For submitting ports, I save even more time than that. ----- ### "Bandwidth.com Comes Highly Recommended" — 5.0/5 > **Dave** | *13 juin 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Its web based and makes self-management a breeze. > > **Inconvénients**: Having to create manual tickets for certain things like adding a trusted IP, but I understand its for security and allows their service to not be abused. > > Very satisfied with their service and responsiveness to any technical issue that arrises. ----- ### "Once great, not anymore." — 2.0/5 > **Russell** | *14 novembre 2024* | Services et technologies de l'information | Taux de recommandation : 3.0/10 > > **Avantages**: Port triggering, SMS integration, fairly reliable. > > **Inconvénients**: Different dashboards and logins for support, account management, hidden add-ons for 10DLC mandates not made available automatically, 911 dashboard, support dashboard. > > Years ago they were great to work with, easy access to support by phone or email, helpful account reps that stayed on top of things and stayed in touch, competitive pricing, and innovative features. They have changes in the last 3 years and more so in the last year. Account reps are useless and elusive, some departments you simply can't work with directly or call, support is strictly by premade ticket with tons of required drop down options that often can't be crafted to have any relevance to your inquiry, and slow response on any inquiry. Apparently you can pay more now for the ability to call support, no grandfathering in for clients that have been with them a decade plus, and wasn't made aware of this by anyone other than the painful experience of many failed attempts of reaching support. The path they haphazardly forged providing 10DLC functionality and set moving target dates on blocking traffic was a nightmare, they didn't have it together on this, left hand didn't know what the right hand was doing and forget about the customer being in the know. It's a shame, they had a good thing going customer service wise. ----- ### "Efficient communication at low rates." — 4.0/5 > **Ruben** | *12 juillet 2022* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I like it because whenever I need to talk to colleagues in other cities I only have to request a number and I get it instantly. I have been able to assign numbers to employees who work together with me and we have been able to develop a very efficient collaborative work. > > **Inconvénients**: There is nothing I dislike about this platform. > > Bandwidth offers us a very efficient service with competitive rates, which is very important in a multi-office company like ours. It helps to maintain stable and prolonged conversations without interference and outages. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/167939/bandwidth?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/167939/bandwidth) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées