LogMeIn Central

LogMeIn Central

par LogMeIn

Qui utilise LogMeIn Central ?

Les PME, grandes entreprises, services informatiques internes, prestataires d'infogérance et entreprises de support technique.

Description de LogMeIn Central

LogMeIn Central est une solution de gestion des points de terminaison performante et facile à utiliser qui permet aux professionnels de l'informatique de surveiller, gérer et sécuriser efficacement leur infrastructure de point de terminaison. Que vous ayez des employés à distance ou des points de terminaison dispersés dans le monde entier, LogMeIn Central fournit la vitesse, la flexibilité et les connaissances dont les organisations ont besoin pour augmenter leur productivité, réduire les coûts informatiques et atténuer les risques.

Informations sur LogMeIn Central

LogMeIn

https://secure.logmein.com/home/central

Fondé en 2003

Prix de LogMeIn Central

LogMeIn Central n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

LogMeIn Central - Fonctionnalités

Logiciels RMM (Remote Monitoring and Management)
Accès mobile
Alertes en temps réel
Gestion de remédiation
Gestion des correctifs
Gestion des ressources informatiques
Gestion du déploiement
Monitoring réseau
Pour logiciels d'infogérance
Accès à distance
Assistance téléphonique
CRM
Facturation
Gestion de projets
Gestion des correctifs
Gestion des problèmes
Messagerie instantanée
Planification
Sauvegarde et récupération
Tableau de bord
Gestion de la configuration
Gestion de la maintenance
Gestion des achats
Gestion des audits
Gestion des contrats/licences
Gestion des demandes
Gestion des fournisseurs
Gestion des stocks
Suivi de la conformité
Suivi des coûts
Catalogue de services
Gestion des billets
Gestion des connaissances
Gestion des contrats
Gestion des incidents
Gestion des ressources informatiques
Gestion des versions
Portail libre-service
Rapports de service
Accès et contrôle à distance
Audit des problèmes
Contrôles/Permissions d'accès
Gestion de la conformité
Gestion des capacités
Gestion des correctifs
Gestion des licences
Gestion des stocks
Planification de la maintenance
Analyse des comportements
Antivirus
Correspondance des signatures
Cryptage
Gestion des appareils
Gestion des menaces web
Journal d'activités
Liste blanche et liste noire
Sécurité des applications

Avis sur LogMeIn Central

Afficher 5 avis sur 290

Note globale
4,5/5
Facilité d'utilisation
4,4/5
Service client
4,1/5
Fonctionnalités
4,3/5
Rapport qualité-prix
3,7/5
Tyler L.
Technical Support Specialist
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/01/2018

"A fantastic product that allows quick set up and fast remote access to computers and servers."

Commentaires: I can't imagine doing my job without this software. Things would be so much more clunky and take twice as long without it. It's that good and that important for offering remote support.

Avantages: It's easy to use even with hundreds of computers set up, all organized into group folders with a wealth of information available to you before you even remote connect to the user's computer. It has a huge array of customization options and features to access without ever feeling overwhelming, and has support information and access right from the main page.
It's extremely useful for remote management, in addition to just being impressive to clients.

Inconvénients: They are, bar none, the best remote access and support software on the market. This however means that when they raise their prices, which they seem to do every year, you're left to either take it and raise your own prices slightly, or eat the loss.
They also seem to have dropped the live chat support feature, as it's always marked "Offline" on the support drop-down even though it's within the posted hours.

  • Provenance de l'utilisateur 
  • Publié le 09/01/2018
Utilisateur vérifié
IT Manager
Divertissement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Publié le 15/11/2019

"Great program but way to expensive"

Commentaires: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Avantages: The program is very easy to setup and use.

Inconvénients: The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2019
Jax W.
Solutions Engineer
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 01/10/2018

"Never Really Worked Reliably"

Commentaires: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Avantages: It allowed us to access thousands of devices and keep them organized.

Inconvénients: Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

  • Provenance de l'utilisateur 
  • Publié le 01/10/2018
Kyle J.
Security Engineer
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 09/03/2020

"Log Me In Review - Great"

Commentaires: Great experience, no issues, Great piece of software to have in your inventory.

Avantages: Great product. Super simple to use. Always works, and I have never had an issue in the time that I have used it.

Inconvénients: I cannot complain about this software. probably one of the easiest products to use, and it just works as it should.

  • Provenance de l'utilisateur 
  • Publié le 09/03/2020
Loren D.
Chiropractor
Cabinets médicaux, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 08/12/2019

"LogMeIn"

Commentaires: LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

Avantages: LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

Inconvénients: Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

  • Provenance de l'utilisateur 
  • Publié le 08/12/2019