--- description: Xero : qu'en pensent les utilisateurs ? Lisez les avis clients sur Xero, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xero - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Comptabilité](/directory/1/accounting/software) > [Xero](/software/169561/xero) # Xero Canonical: https://www.capterra.lu/software/169561/xero Page : 1/132\ Suivant: [Page suivante](https://www.capterra.lu/software/169561/xero?page=2) > Superbe logiciel de comptabilité en ligne hébergé dans le cloud destiné aux petites entreprises. Accessible partout, à tout moment. Demandez votre version d'essai gratuite maintenant \! > > Conclusion : 3273 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Xero ? Toutes les entreprises et tous les cabinets comptables de petite et moyenne tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 3273 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Xero - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 25,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Australie, Canada, Inde, Indonésie, Irlande, Malaisie, Nouvelle-Zélande, Philippines, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - Analyse financière - Calcul des taxes - Comptabilité - Comptabilité clients - Comptabilité de fiducie - Comptabilité des fonds - Comptabilité fournisseurs - Compte de résultat - Conformité fiscale - Consolidation/regroupement - Contrôles/Permissions d'accès - Devis - Factures personnalisables - Formulaire W-2 - Gestion de la paie - Gestion de projets - Gestion des cas - Gestion des clients - Gestion des commandes - Gestion des factures - Gestion des frais - Gestion des livraisons - Gestion des remboursements - Gestion des reçus - Gestion des stocks - Gestion des stocks - Gestion des transactions - Gestion des tâches - Grand livre comptes clients - Importation et exportation de données - Monitoring - Paiements mobiles - Payment Collection - Piste d'audit - Portail client - Rapports de paie - Rapprochement bancaire - Real-Time Data - Relevés clients - Reporting financier - Revenu et bilan comptable - Suivi des commandes - Suivi des frais - Suivi des statuts - Suivi des échéances - Suivi du temps - Suivi du temps et des dépenses - Traitement des factures - Traitement des paiements - Versement direct ... et 51 fonctionnalités supplémentaires ## Intégrations (147 au total) - A2X - Accelo - Actionstep - ActiveCollab - Acuity Scheduling - Administrate Training Management - Adobe Commerce - Agile CRM - ApprovalMax - AroFlo - AutoEntry - BigCommerce - BlueFolder - Buildertrend - Capsule ... et 132 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Comptabilité](https://www.capterra.lu/directory/1/accounting/software) ## Catégories connexes - [Comptabilité](https://www.capterra.lu/directory/1/accounting/software) - [Comptabilité fournisseurs](https://www.capterra.lu/directory/30520/accounts-payable/software) - [Comptabilité clients](https://www.capterra.lu/directory/30521/accounts-receivable/software) - [Logiciels de facturation pour le bâtiment et la construction](https://www.capterra.lu/directory/20003/construction-accounting/software) - [Logiciels de comptabilité pour établissement scolaire](https://www.capterra.lu/directory/20015/school-accounting/software) ## Logiciels similaires 1. 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[Sage Intacct](https://www.capterra.lu/software/76/intacct) — 4.3/5 (608 reviews) ## Avis ### "Un outil qui m'aide dans la gestion de la facturation de mes projets" — 4.0/5 > **Hamdi** | *16 janvier 2025* | Internet | Taux de recommandation : 7.0/10 > > **Avantages**: L'interface est intuitive et facile à naviguer, même pour les utilisateurs sans expérience comptable > > **Inconvénients**: Le support est principalement basé sur des tickets et un centre d'aide en ligne ce qui me rend la tâche assez difficile quand je suis en panique pour un truc urgent ----- ### "Xero is ok" — 5.0/5 > **Debbie** | *3 janvier 2026* | Comptabilité | Taux de recommandation : 8.0/10 > > **Avantages**: The dashboard is easy to use, the reporting functions work well, and I’m not aware of any bugs or issues. Recording transactions is straightforward, and keeping bank activity up to date is simple. > > **Inconvénients**: It does not offer good value for money compared with competitor products, and customer support is not available by telephone. As a partner, commission opportunities are limited, and payments are taken by direct debit. > > I’m generally happy with Xero. It’s very easy to use and integrates well with other products, though often at an additional cost. Its reporting features are somewhat limited, but they’re sufficient for what I need. ----- ### "Good product" — 5.0/5 > **Abi** | *24 mars 2026* | Produits pharmaceutiques | Taux de recommandation : 8.0/10 > > **Avantages**: I really appreciated the strong emphasis on innovation and problem solving at Xerox. The company has a rich history in technology and document management, and I loved being part of teams that were encouraged to find creative solutions for clients whether it was optimizing workflows with multifunction printers or implementing digital transformation projects. The collaborative environment and access to cutting edge tools allowed me to learn a lot and see the direct impact of my work on improving efficiency for businesses. It felt rewarding to work with talented colleagues who were passionate about delivering reliable, high-quality solutions. > > **Inconvénients**: What I liked least was the pace of change in some areas, particularly the bureaucratic processes that sometimes slowed down decision making and project execution. In a fast evolving tech landscape, waiting for approvals through multiple layers could delay innovation. That said, I understand it’s common in large, established organizations, and it taught me valuable skills in navigating complex structures and advocating effectively for improvements. I’m excited about opportunities where I can bring that experience to a role with even more agility. > > Overall, my experience at Xerox was a solid and valuable one that helped me build a strong foundation in the tech and document solutions industry. On the positive side, I really appreciated the company’s legacy of innovation, the collaborative teams, and the opportunities to work on meaningful projects that directly improved client workflows. The benefits were competitive, there was good access to training and development resources, and in many roles, work-life balance was decent especially with flexible or hybrid options in recent years. I learned a lot about problem solving, customer focus, and navigating large-scale corporate environments, and I made some great professional connections. ----- ### "Xero - Used to be the best accounting package in the world." — 1.0/5 > **Daryl** | *9 octobre 2025* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: Previous to the "new invoicing" interface, the user interface and UX was excellent. Value for money used to be excellent, but then the company floated and started pulling shady moves like removing the expenses module and replacing it with a paid version that had less features and a worse UI. Customer support for fixing things that Xero \*can\* do is pretty good, support for fixing things like bugs, intentionally broken features, and nags/advertising is very very poor. > > **Inconvénients**: The downhill trajectory of the UI and UX. Every change to the UI brings a couple of good things, and a bag of dicks. Changes used to be for the benefit of the user (you know, the one who is actually paying for the product). Now its for the benefit of the shareholders, and most times makes the UX much worse. Advertising plastered on the UI making the book keeper's job harder than it could be. Features that just don't work when they used to work fine (auto assigning the next ID on an imported invoice is a classic example of something that used to work and now doesn't, and has been promised to be fixed but here we are, 6 years later, and it still hasn't been given any developer time and probably wont.) > > I dread every new change they announce. If i could move my companies out of Xero (4 companies and one charity) and onto something that looks like what Xero used to be, i'd do it in a heartbeat. I moved them all off MYOB in about 2008, and it doesn't look like MYOB has improved much since then, and there are no others on the horizon that i know of. Its a sad state of affairs for the future of online accounting packages. I'd describe my time with xero as about ten years of honeymoon where it was the best thing since sliced bread. Xero really lead the world in smart accounting and smart UI. I'd describe the rest of my time since then as miserable, much like an abusive relationship. I dread having to make changes to quotes and invoices because bugs in the UI are so common. Just one example; you add a discount to a line item on a quote, lets say $10, and then realise that you put that discount on the wrong line item, so you delete the discount on that line, and put $10 on the next line item down. Now its correct, so you click save, and it won't save. So you change the discount to a percentage that equals $10 - nope, that doesn't let it save. The error message doesn't help - it just says that there was an error and the quote can't be saved. You check your internet connection - that's fine. Eventually you might just delete the quote and re-create it, and its probably going to work. What you don't know, and Xero is in no mood to let you know (and no intention of fixing this - its been there for ~ a year) is that a discount of "" (an empty field, where you deleted the incorrect discount) will prevent the quote from saving. This is an incredibly simple UI bug to fix, its literally just adding \[if discount\[line\]=''; discount\[line\]=0\] to the code - about 40 characters added, but the a holes managing the xero devs haven't managed to assign someone to that bug for about a year. Their helpdesk are told to inform you that you should just enter "0" instead of pressing delete. This is the kind of moronic bugs that happen all the time in Xero, and its due to one thing only; an insistence on only working on things that look good to attract new users (once you have someone subscribed, they will likely be tied in for at least 12 months by the time they realise the horrors that occur), or improve shareholder value. A good example of this is advertising plastered over the interfaces, especially the invoicing module. Many of us have no intention of using Xero's online payment system - our customers just don't want that, they pay by direct credit, but what used to be a short link is now a large banner advertising "get online payments set up", and now it can't be dismissed. Now there's also a 2-line item in the menu advertising Xero's SMS service - another paid thing that we can't remove even if we have no intention of ever using it. I could go on and on about the abuses, but i'm sure you get the point. ----- ### "Great integrations and automations" — 5.0/5 > **Utilisateur vérifié** | *17 mars 2026* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: Great integrations and automations. As someone who doesn't have a book keeping background I do find it quite user friendly. > > **Inconvénients**: Some reporting components are too complicated, but it is improving with recent updates which is great, including the dashboard. ----- Page : 1/132\ Suivant: [Page suivante](https://www.capterra.lu/software/169561/xero?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/169561/xero) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées