--- description: OpsGenie : qu'en pensent les utilisateurs ? Lisez les avis clients sur OpsGenie, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpsGenie - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de communication d'équipe](/directory/31033/team-communication/software) > [OpsGenie](/software/170236/opsgenie) # OpsGenie Canonical: https://www.capterra.lu/software/170236/opsgenie Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/170236/opsgenie?page=2) > OpsGenie est une solution de gestion des alertes et des astreintes destinée aux développeurs et aux équipes d'exploitation, conçue pour informer les bonnes personnes au bon moment. > > Conclusion : 155 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OpsGenie ? PME et entreprises de taille moyenne à grande. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 155 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Atlassian - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **À partir de**: 11,55 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Brésil, Canada, Danemark, Espagne, Finlande, France, Inde, Irlande, Islande, Italie, Japon, Luxembourg, Norvège, Nouvelle-Zélande, Pays-Bas, Royaume-Uni et 3 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Alerts/Escalation - Analyse des causes profondes - Audit des problèmes - Communication multicanal - Conférences vidéo - Définition des priorités - Gestion des accords de service - Gestion des calendriers - Gestion des communications - Gestion des incidents - Journaux des événements - Logiciels d'actions préventives et correctives - Modèles - Monitoring - Outils de collaboration - Piste d'audit - Planification - Planification des gardes - Planification des scénarios - Rappels - Rapports d'incidents - Rapports de disponibilité - Rapports et analyses - Real-Time Monitoring - Real-Time Notifications - Suivi des serveurs - Suivi des statuts - Tableau de bord - Tableau de bord d'activités ## Intégrations (96 au total) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... et 81 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de communication d'équipe](https://www.capterra.lu/directory/31033/team-communication/software) ## Catégories connexes - [Logiciels de communication d'équipe](https://www.capterra.lu/directory/31033/team-communication/software) - [Outils DevOps](https://www.capterra.lu/directory/31120/devops/software) - [Surveillance des sites web](https://www.capterra.lu/directory/10021/website-monitoring/software) - [Gestion des journaux](https://www.capterra.lu/directory/30856/log-management/software) - [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software) ## Logiciels similaires 1. [N-central](https://www.capterra.lu/software/13803/n-central) — 4.2/5 (253 reviews) 2. [ManageEngine OpManager](https://www.capterra.lu/software/168854/manageengine-opmanager) — 4.6/5 (323 reviews) 3. [Site24x7](https://www.capterra.lu/software/168192/site24x7) — 4.7/5 (374 reviews) 4. [PRTG](https://www.capterra.lu/software/21581/prtg-network-monitor) — 4.6/5 (255 reviews) 5. [Atera](https://www.capterra.lu/software/144309/atera) — 4.5/5 (454 reviews) ## Avis ### "Great for Eliminating Alert Fatigue in Data Infrastructure" — 4.0/5 > **Suman** | *1 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Highly dependable to handle on call rotation among international teams. For instance, we can route very critical database and ETL pipeline failure alerts directly to our engineers' phones, thus cutting our time-to-resolution by a large fraction and helping prevent data corruption downstream. > > **Inconvénients**: Some of the advanced routing rules settings interface can be a bit clunky. In addition, given that Atlassian is aggressively promoting standalone versions of OpsGenie's capabilities to Jira Service Management (JSM), it would seem as if the standalone app is receiving few new updates these days. > > An awesome instrument for teams responsible for high availability data infrastructure. It managed to curb alert fatigue – but new users should investigate how it can support JSM – where the ecosystem is headed. ----- ### "Is good for alerts ntofications" — 4.0/5 > **Tamer** | *30 avril 2025* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation > > **Inconvénients**: Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated. > > My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment. ----- ### "OpsGenie... basic" — 2.0/5 > **Utilisateur vérifié** | *3 août 2025* | Services d'information | Taux de recommandation : 5.0/10 > > **Avantages**: I didn't like too much about OpsGenie other than it was easy to integrate with other Atlassian products. > > **Inconvénients**: It was very simplistic and basic compared to PagerDuty, I hope the price reflected that. I would prefer PD over OpsGenie. > > I was on a team which transitioned PagerDuty to OpsGenie and then a few months later back to PagerDuty. ----- ### "OpsGenie - great Incident management utility." — 5.0/5 > **Serhii** | *22 décembre 2021* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use, friendly interface, great smartphone application available for Android and IOS, no delays when it comes to Incident management. Not really expensive compare to similar products, overall performance is very decent. > > **Inconvénients**: No dark mode theme for Web or Smartphone versions, some things could be changed and misplaced differently in the interface for more convenient performance. > > Compare to PagerDuty the product is really similar, works the same way, similar APIs and integration options. The interface is simple, user-friendly. Smartphone application works amazingly for ticketing system with sound notifications, SLA set up, and viewing during work is really convenient. Great product in general. ----- ### "Basic incident management platform for startups" — 4.0/5 > **Utilisateur vérifié** | *24 septembre 2020* | Télécommunications | Taux de recommandation : 8.0/10 > > **Avantages**: What I like the most about OpsGenie is its notification system. It has built-in SMS notification system, no need to integrate with other platforms \& no need to pay extra. It comes with unlimited SMS notification (depending on your plan of course). Also, OpsGenie can notify you via phone call for critical alerts. > > **Inconvénients**: One thing OpsGenie is missing is alerts correlation. Basically OpsGenie just receives alerts and notify relative teams according to your notification rule. It would be better if OpsGenie has alerts correlation platform to deduplicate noise alarms > > Satisfied given the amount of money we pay with them ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/170236/opsgenie?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/170236/opsgenie) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées