--- description: TextBox : qu'en pensent les utilisateurs ? Lisez les avis clients sur TextBox, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TextBox - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de sms marketing](/directory/30842/sms-marketing/software) > [TextBox](/software/170588/textbox) # TextBox Canonical: https://www.capterra.lu/software/170588/textbox Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/170588/textbox?page=2) > TextBox permet aux numéros de téléphone fixes, VoIP et gratuits d'entreprises existants de produire des communications bidirectionnelles efficaces sous forme de texte. > > Conclusion : 23 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TextBox ? TextBox s'adresse principalement aux petites entreprises qui ont besoin de communiquer AVEC leurs clients plus efficacement que par téléphone ou e-mail. Les applications incluent le service client, les notifications et les alertes ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 23 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: TextBox - **Pays**: Tallahassee, É.-U. - **Fondé**: 1994 ## Contexte commercial - **À partir de**: 39,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Gestion des contacts - Messagerie bidirectionnelle - Messagerie planifiée - Personnalisation de messages - Réponses automatisées ## Intégrations (1 au total) - Zapier ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) ## Logiciels similaires 1. [Kangaroo](https://www.capterra.lu/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 2. [GoReminders](https://www.capterra.lu/software/154785/goreminders) — 4.8/5 (255 reviews) 3. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (702 reviews) 4. [Omnisend](https://www.capterra.lu/software/153508/omnisend) — 4.7/5 (836 reviews) 5. [Marketing 360](https://www.capterra.lu/software/148516/marketing-360) — 4.5/5 (1132 reviews) ## Avis ### "TextBox is Comitted" — 5.0/5 > **Wil** | *1 février 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Personalized service, live support, longevity and accessibility. I also know the team well and consider them to be 100% ethical and honest, which is really a breath of fresh air these days\! > > **Inconvénients**: There really aren't any negatives other than cost, which is not to say they are "pricey" but I'm extremely cheap and want everything for free. Obviously, that's not possible where quality of service is required. ----- ### "Very happy with TextBox" — 5.0/5 > **David** | *2 octobre 2019* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use. Customer support is always there if we have questions. Price. > > **Inconvénients**: Pretty basic. The overall look could use a facelift. Kind of old school looking. > > We have been using Textbox in all our offices for several years. We have been very happy with it and the customer support that we get we have questions. The interface is very, very basic but its a good thing. The only thing I would say is it could use a face lift to make it look more sexy but this does not affect the functionality of the program in any way. We did move over from another program and were very pleased with the pricing of Textbox. ----- ### "Overall ok experience" — 3.0/5 > **Jasmine** | *15 avril 2025* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10 > > **Avantages**: Up and coming sms data base that could use some work. Overall ok experience using this sms platform. > > **Inconvénients**: Could use an update on the look and be modernized. Alot of the design looks dated. > > Overall good sms tool but needs a new layout or design that aligns with the new generation. ----- ### "Easy to use" — 5.0/5 > **Beth** | *11 octobre 2019* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Makes life so much easier to be able to text back and forth with customers instead of phone calls. No one likes to answer the phone and you have to wait for voice mail, and many times they don't even listen. Everyone texts and makes us more efficient. We use it every day, 20+ a day. > > **Inconvénients**: It doesn't show text history easily. You have to send a text to the person for previous history to show up on older texts. High cost to add picture attachments (which we don't use). > > They've always been attentive and helpful. ----- ### "Game Changer" — 5.0/5 > **Nicolas** | *3 octobre 2019* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: TextBox is easy to use for employees and members absolutely love the ability to text us. I also love the scheduled text ability and the auto-responders. > > **Inconvénients**: It works wonderfully, but if I HAD to say that there's a "Con", I'd say it's not as "pretty" as it could be. Like I said though, it works absolutely great and this one small item does not affect my A+ rating of them. Now that I think of it, maybe it's a good thing it has this simple look - it is incredibly easy to use because of it\! > > TextBox gives us the ability to communicate with our members how THEY want to communicate. Not only is it convenient and members love it, but it also is excellent for keeping track of conversations and looking back at them when needed. We use TextBox literally every department of the credit union. From lending and collections to credit/debit and Member Service. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/170588/textbox?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/170588/textbox) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées