Qui utilise Fienta ?

Les conférences, les concerts, les théâtres, les festivals et les événements sportifs.

Description de Fienta

Fienta vend vos événements en ligne tout en vous laissant le contrôle total du processus. Grâce à ses frais peu élevés et à l'accès aux informations de vos clients, ce logiciel vous permet d'organiser vos événements rapidement et facilement. Vous connaissez toujours vos clients, vous obtenez des données sur les acheteurs et vous pouvez les optimiser au fur et à mesure avec les analyses de Fienta. Avec son fonctionnement fluide et rapide, vous ne payez que si vous gagnez de l'argent.

Informations sur Fienta

Fienta

https://fienta.com

Fondé en 2014

Prix de Fienta

Fienta est disponible en version gratuite et propose un essai gratuit.

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Fienta - Fonctionnalités

Logiciels d'inscription
Enquêtes et feedback
Entrée en libre-service
Formulaires personnalisables
Gestion des badges
Gestion des calendriers
Gestion des contacts
Gestion du marketing
Inscription d'événements
Inscription de cours
Inscription de groupes
Inscription en ligne
Inscription sur place
Suivi des participants
Traitement des paiements
Traitement des remboursements
Billetterie en ligne
Billetterie mobile
Billetterie sur place
Borne de billeterie
Cartes d'abonnement
Courtage de billets
Gestion de site web
Gestion des concessions
Gestion des données client
Gestion des employés
Gestion des promotions
Impression à domicile
Lecture de codes-barres et de tickets
Plan de salle
Point de vente
Réservations de billets

Avis sur Fienta

Afficher 5 avis sur 41

Note globale
4,9/5
Facilité d'utilisation
4,9/5
Service client
4,9/5
Fonctionnalités
4,6/5
Rapport qualité-prix
4,9/5
Ida J.
Project Manager
Événementiel, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/01/2019

"Greatest ticketing platform"

Commentaires: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Avantages: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Inconvénients: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Réponse de l'éditeur

envoyé par Fienta le 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

  • Provenance de l'utilisateur 
  • Publié le 07/01/2019
Anni-brit R.
Turundusjuht
Biens de consommation, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/07/2019

"Fienta event planning software"

Commentaires: Awesome! Great and fast customer support!

Avantages: I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

Inconvénients: The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Réponse de l'éditeur

envoyé par Fienta le 31/07/2019

Hello Anni-Brit, thank you for the review!

We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

  • Provenance de l'utilisateur 
  • Publié le 30/07/2019
Jekabs D.
CEO
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 28/05/2019

"Improwise Feedback"

Commentaires: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Avantages: I like the simplicity for administators and users.

Inconvénients: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Réponse de l'éditeur

envoyé par Fienta le 31/05/2019

Dear Jekabs, thank you for leaving us feedback!

  • Provenance de l'utilisateur 
  • Publié le 28/05/2019
Priit K.
Member of the Board, Strategist
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/01/2019

"Really easy ticketing tool"

Commentaires: We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Avantages: Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Inconvénients: I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Réponse de l'éditeur

envoyé par Fienta le 23/01/2019

Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

  • Provenance de l'utilisateur 
  • Publié le 04/01/2019
Eva M.
Executive Officer, Trinity Long Room Hub
Enseignement supérieur, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 28/05/2019

"An excellent service, exactly what we needed."

Commentaires: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Avantages: The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Inconvénients: We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Réponse de l'éditeur

envoyé par Fienta le 31/05/2019

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

  • Provenance de l'utilisateur 
  • Publié le 28/05/2019