Pour qui ?
Health Care, Services, Distribution, Consulting, Insurance, Manufacturing, Legal, Energy, Banking, VOIP Services, Entertainment, Food Service and Others
Notes moyennes20 avis
- Note globale 5 / 5
- Facilité d'utilisation 5 / 5
- Service client 5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
- À partir de $6.95/mois
- Prix Multiple plans and User options
- Version gratuite Non
- Version d'essai gratuite Oui
Cloud, SaaS, web
Mobile (iOS natif)
Formation en ligne en direct
Service de support permanent (réponse directe)
Informations sur l'éditeur
- Fondé en 2009
En savoir plus sur FaxLogic
FaxLogic is the technology leader in HIPAA-compliant cloud fax solutions. Standard features include email fax, web fax, API fax and fax machine integration. Our multi-user web portal lets users collaborate and share fax documents online. Our secure REST API lets you send high-volume faxes directly from mission-critical applications. AES and TLS 1.2 encryption ensure that documents are secure in-transit and at-rest. At FaxLogic, our scalable fax solutions are secure, affordable and easy to use.
Avis les plus utiles sur FaxLogic
Publié le 03/04/2019
When fax service is mission critical call Fax Logic
Commentaires: We offer incredible customer service and for 15 years have received the top 10 places to work in our state... So we always appreciate when vendors believe in customer service quality like we do. Quality, timeliness, sense of urgency and a service based attitude make FaxLogic stand out from the rest of the pack. They always go above and beyond when an end user location has a different(non-standard) fax communications configuration to get that resolved in a timely manner.
Avantages: Not only is the Faxlogic system incredibly reliable AND the solution is robust enough to handle our custom needs. The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly. When there is an issue(rare) the team there jumps on it and makes sure you are resolved in the quickest and most reliable way.
Inconvénients: While we rarely have to use their mailboxes directly on the FL site, when we do its not really crafted well to handle very large volumes of email. Search are slow and sometimes time out/fail. To be fair we ARE receiving 100,000+ faxes each month so its a LARGE dataset but it needs to perform better on those occasions when needing to search for a specific "to"/"from" number. The admin user interface CAN be a bit confusing if you have not changed it frequently, so more help options(with examples...ie if I want to do "x" it would look like this) within the admin page itself would be beneficial. The user interface overall is a little more '90's looking so could use a facelift but its purely astecics. Again, these improvements pale in comparison to the benefits and service.
Publié le 07/01/2019
Great Product and Company
Commentaires: We work with banks and credit unions sending documents with non-public information. Their TLS capabilities and reliability are fantastic. As mentioned earlier, this service is the most reliable, trouble-free service that our company uses. The only reason we call customer services is to add more faxes as our business grows. Full disclosure - we have no association with Faxlogic as anything other than a vendor and we have received no fees or compensation for this response. I write this because the company asked me to post our experience with them and I was more than happy to do so since they provide such a great service.
Avantages: Fax service has run flawlessly for over 50 individual faxes for four years now. Customer service is great. Prices are very reasonable. Best vendor out of roughly 40 that we utilize. Best fax company we have ever dealt with and we have used at least half a dozen over the last 8 years.
Inconvénients: Haven't found anything that is really makes us unhappy.