--- description: YouScan : qu'en pensent les utilisateurs ? Lisez les avis clients sur YouScan, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Suivi des médias sociaux](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.lu/software/173036/youscan Page: 1 / 5\ Suivant: [Next page](https://www.capterra.lu/software/173036/youscan?page=2) > Plateforme analytique élégante, facile à utiliser et optimisée pour les médias sociaux, qui aide les entreprises à s'améliorer en étant à l'écoute des clients. > > Verdict: Rated **4.9/5** by 103 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise YouScan ? Grandes marques et agences ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.9/5** | 103 Avis | | Simplicité | 4.8/5 | Based on overall reviews | | Support client | 5.0/5 | Based on overall reviews | | Rapport qualité-prix | 4.7/5 | Based on overall reviews | | Fonctionnalités | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: YouScan - **Pays**: Egkomi, Chypre - **Founded**: 2009 ## Commercial Context - **À partir de**: 499,00 $US - **Type de licence**: (Essai gratuit) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, web - **Langues**: anglais, espagnol, portugais brésilien, ukrainien - **Available Countries**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Argentine, Aruba, Australie, Autriche, Bahamas, Bahreïn, Barbade, Belgique, Belize, Bermudes, Biélorussie, Bolivie, Bosnie-Herzégovine, Brésil and 91 more ## Fonctionnalités - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse du public - Analyse visuelle - Ciblage du public - Collecte de données multicanal - Engagement des clients - Filtrage des mots-clés - Gestion de contenu - Gestion de l'é-réputation - Gestion des commentaires négatifs - Intégration des médias sociaux - Mesure des performances - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Notifications - Suivi de l'engagement - Suivi des marques - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Visualisation de données ## Integrations (8 total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) ## Catégories connexes - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) - [Logiciels d'analyse des réseaux sociaux](https://www.capterra.lu/directory/31655/social-media-analytics-tools/software) - [Outils de suivi des réseaux sociaux](https://www.capterra.lu/directory/33397/social-listening-tools/software) ## Logiciels similaires 1. [Infegy Atlas](https://www.capterra.lu/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 2. [Sprout Social](https://www.capterra.lu/software/121447/sprout-social) — 4.4/5 (605 reviews) 3. [facelift](https://www.capterra.lu/software/150410/facelift) — 4.4/5 (131 reviews) 4. [Blabla](https://www.capterra.lu/software/1079603/Blabla) — 5.0/5 (9 reviews) 5. [Mention](https://www.capterra.lu/software/149705/mention) — 4.7/5 (288 reviews) ## Avis ### "A truly reliable partner for success" — 5.0/5 > **Filipe** | *6 février 2026* | Logiciels | Recommendation rating: 10.0/10 > > **Avantages**: It is a very complete solution, both in terms of data quality and variety, as well as visualizations and overall user experience. The support team is excellent and always available, consistently providing helpful suggestions and solutions. They are truly committed to their clients’ success. > > **Inconvénients**: The plans could be more flexible in terms of pricing and number of mentions, and it would be great to have an engagement filter to better prioritize and analyze high-impact conversations. > > YouScan has been a reliable and strategic partner for our work. The platform enables deep social listening, strong insights, and confident decision-making, while the team genuinely cares about helping us succeed. It feels less like a vendor and more like a long-term partner. We are heavy users of the API, and they are always open to listening to clients’ needs and demands. ----- ### "Excellent social listening platform" — 4.0/5 > **Sarah** | *19 septembre 2025* | Biens de consommation | Recommendation rating: 8.0/10 > > **Avantages**: We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value\! The visual and audio insights are something we couldn't find with other social listening platforms. > > **Inconvénients**: Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. > > Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next. ----- ### "quick and useful social listening source" — 4.0/5 > **Giancarlo** | *20 février 2026* | Marketing et publicité | Recommendation rating: 8.0/10 > > **Avantages**: It's very intuitive. Not that difficult to understand and a quick source for recollecting and analyzing data. > > **Inconvénients**: There is some problems with no recollecting specific data. For example, I am searching for cars data, and gives some bikes data too. ----- ### "Indispensable Tool, Unparalleled Support" — 5.0/5 > **Leoné** | *6 novembre 2025* | Marketing et publicité | Recommendation rating: 10.0/10 > > **Avantages**: The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach. > > **Inconvénients**: The platform interface has certain limitations, such as the inability to compare different date ranges. > > Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity. Our Customer Success Manager, \[sensitive content hidden\], is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities. What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough. ----- ### "Powerful Social Listening that won't Break the Bank" — 5.0/5 > **Shea** | *21 août 2025* | Études de marché | Recommendation rating: 10.0/10 > > **Avantages**: YouScan is the best "bang for your buck" tool on the social listening market right now. Unlike other platforms, it will not break the bank, and still comes with an extremely wide breadth of sources including TikTok, Facebook, and Instagram, which can be difficult to access on other social listening tools. The geographic range of sources was the top selling point for my team, as we required deep reseach capabilities in Central Asia, a region that is not well covered under other social listening tools. YouScan is on the leading edge of innovation, with tools like visual recognition and Copilot integration that are unmatched on the current market. I've found YouScan to be easy to use, though I had a background in social listening beforehand. But with the level of detailed attention and eager support provided by YouScan's customer service, I think anyone can take advantage of their services and quickly learn to use YouScan to its best capability. My team has used Youscan for nearly a year, to great success, monitoring two large infrastructure projects in an extremely complex information environment with a multitude of stakeholders and many mininformation campaigns. It helps us stay ahead of the noise and keep our clients informed on risks and opportunities related to their projects. > > **Inconvénients**: My only complaint about YouScan is the user interface for writing queries, which could be improved. It would be nice if the topics included subtopics, so writers do not have to manage such large queries. It's not impossible, but could be easier. It was also hard to wrap my head around YouScan's version of wildcarding, which is automatically applied to any keyword that's not in quotations. YouScan's documentation on the variants was not super helpful, in the end I put most of my keywords in quotes to avoid false positives. > > My overall experience with YouScan has been really nice. I was able to implement it quickly, scale it across two projects, and utilize it to quickly research other project opportunities. The price is very manageable for the tight budgets I work with. It was also relatively easy to train contractors on using the tool, thanks to YouScan's academy which can be done individually and at your own pace. ----- Page: 1 / 5\ Suivant: [Next page](https://www.capterra.lu/software/173036/youscan?page=2) ## Links - [View on Capterra](https://www.capterra.lu/software/173036/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data