---
description: Lost and Found Manager : qu'en pensent les utilisateurs ? Lisez les avis clients sur Lost and Found Manager, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lost and Found Manager - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour objets trouvés](/directory/31256/lost-and-found/software) > [Lost and Found Manager](/software/173210/lost-and-found-manager)

# Lost and Found Manager

Canonical: https://www.capterra.lu/software/173210/lost-and-found-manager

> Les objets trouvés représentent l'activité principale de HaveItBack et grâce à cela, ce logiciel pour objets trouvés est la solution la plus innovante disponible.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Lost and Found Manager ?

HaveItBack est au service des organisations clientes qui doivent gérer des objets trouvés (aéroports, compagnies aériennes, chemins de fer, hôtels, salons, parcs d'attractions, etc.).

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 2 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 5.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Have it Back
- **Pays**: Frankfurt am Main, Allemagne
- **Fondé**: 2015

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, catalan, espagnol, finnois, français, italien, norvégien, néerlandais, portugais, russe, suédois
- **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, Finlande, France, Grèce, Irlande, Islande, Israël, Italie, Liechtenstein, Luxembourg, Norvège, Nouvelle-Zélande, Pays-Bas, Portugal et 6 de plus

##  Fonctionnalités

- Catégorisation/regroupement
- Contrôles/Permissions d'accès
- Correspondance et fusion
- Gestion des articles non réclamés
- Gestion des documents
- Gestion des expéditions
- Gestion des réclamations
- Gestion des stocks
- Photos/Images
- Portail libre-service
- Rapports d'historique
- Recherche dans différentes bases de données
- Recherche/Filtre

## Intégrations (1 au total)

- Microsoft Azure

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels pour objets trouvés](https://www.capterra.lu/directory/31256/lost-and-found/software)

##  Logiciels similaires

1. [iLost for Business](https://www.capterra.lu/software/177237/ilost-for-business) — 4.7/5 (23 reviews)
2. [Lost Returns](https://www.capterra.lu/software/219520/lostreturns) — 5.0/5 (1 reviews)
3. [Troov](https://www.capterra.lu/software/183733/troov) — 4.7/5 (13 reviews)
4. [BOUNTE](https://www.capterra.lu/software/219881/bounte) (0 reviews)
5. [Chargerback](https://www.capterra.lu/software/173213/chargerback) — 4.7/5 (3 reviews)

## Avis

### "A++ for service, features and usability" — 5.0/5

> **Anna** | *27 mars 2020* | Compagnies aériennes/Aéronautique | Taux de recommandation : 10.0/10
> 
> **Avantages**: Our cusotmers of course appreciate the increased return rate. For us, the software really decreased the amount of time and effort we have to put into matching found property with their owners. That gives us so much more time to serve our cusotmers. The features I'd like to point out are image recognition (take a picture of an item and the technology actually recognizes and categorizes it), automatic matching of items and owners and the return portal (shipping + payment).
> 
> **Inconvénients**: There could be more languages offered, though this seems to be an issue being tackled at the moment.
> 
> Great contact with the software team who are keen to assist and even implement new functions or customize certain parts to make our work easier.

-----

### "Can only fully recommend for international airport environment" — 5.0/5

> **Jörg** | *11 décembre 2020* | Compagnies aériennes/Aéronautique | Taux de recommandation : 10.0/10
> 
> **Avantages**: Great team behind the software that helped us really customise everything exactly how we needed it.
> 
> **Inconvénients**: We didn't want the solution hosted on AWS, which was finally possible, but only after long discussions
> 
> Very nice piece of software and a very enthusiastic team that always has an open ear for updates, new features or improvements that then actually get done.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/173210/lost-and-found-manager)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/173210/lost-and-found-manager> |
| de-AT | <https://www.capterra.at/software/173210/lost-and-found-manager> |
| de-CH | <https://www.capterra.ch/software/173210/lost-and-found-manager> |
| en | <https://www.capterra.com/p/173210/Lost-and-Found-Manager/> |
| en-AE | <https://www.capterra.ae/software/173210/lost-and-found-manager> |
| en-AU | <https://www.capterra.com.au/software/173210/lost-and-found-manager> |
| en-CA | <https://www.capterra.ca/software/173210/lost-and-found-manager> |
| en-GB | <https://www.capterra.co.uk/software/173210/lost-and-found-manager> |
| en-IE | <https://www.capterra.ie/software/173210/lost-and-found-manager> |
| en-IL | <https://www.capterra.co.il/software/173210/lost-and-found-manager> |
| en-IN | <https://www.capterra.in/software/173210/lost-and-found-manager> |
| en-NZ | <https://www.capterra.co.nz/software/173210/lost-and-found-manager> |
| en-SG | <https://www.capterra.com.sg/software/173210/lost-and-found-manager> |
| en-ZA | <https://www.capterra.co.za/software/173210/lost-and-found-manager> |
| es | <https://www.capterra.es/software/173210/lost-and-found-manager> |
| es-AR | <https://www.capterra.com.ar/software/173210/lost-and-found-manager> |
| es-CL | <https://www.capterra.cl/software/173210/lost-and-found-manager> |
| es-CO | <https://www.capterra.co/software/173210/lost-and-found-manager> |
| es-CR | <https://www.capterra.co.cr/software/173210/lost-and-found-manager> |
| es-DO | <https://www.capterra.do/software/173210/lost-and-found-manager> |
| es-EC | <https://www.capterra.ec/software/173210/lost-and-found-manager> |
| es-MX | <https://www.capterra.mx/software/173210/lost-and-found-manager> |
| es-PA | <https://www.capterra.com.pa/software/173210/lost-and-found-manager> |
| es-PE | <https://www.capterra.pe/software/173210/lost-and-found-manager> |
| fr | <https://www.capterra.fr/software/173210/lost-and-found-manager> |
| fr-BE | <https://fr.capterra.be/software/173210/lost-and-found-manager> |
| fr-CA | <https://fr.capterra.ca/software/173210/lost-and-found-manager> |
| fr-LU | <https://www.capterra.lu/software/173210/lost-and-found-manager> |
| it | <https://www.capterra.it/software/173210/lost-and-found-manager> |
| nl | <https://www.capterra.nl/software/173210/lost-and-found-manager> |
| nl-BE | <https://www.capterra.be/software/173210/lost-and-found-manager> |
| sv | <https://www.capterra.se/software/173210/lost-and-found-manager> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.lu/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Lost and Found Manager","description":"Have it Back est le premier moteur de recherche de méta, la plus grande plateforme virtuelle et le fournisseur de solutions global pour les objets trouvés pour les particuliers et les organisations. La solution pour les entreprises automatise les tâches administratives telles que le catalogage des articles et des demandes de renseignements, leur correspondance, le retour des articles, la facturation et le règlement des frais de manutention et d'expédition, etc. L'innovation telle que la reconnaissance des images et un agent conversationnel permettent une utilisation facile et conviviale de la gestion des objets trouvés.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a802a9e9-8f00-4c65-a502-74e750a05067.png","url":"https://www.capterra.lu/software/173210/lost-and-found-manager","@type":"SoftwareApplication","@id":"https://www.capterra.lu/software/173210/lost-and-found-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.lu/software/173210/lost-and-found-manager#faqs","mainEntity":[{"name":"Qui utilise Lost and Found Manager ?","@type":"Question","acceptedAnswer":{"text":"HaveItBack est au service des organisations clientes qui doivent gérer des objets trouvés (aéroports, compagnies aériennes, chemins de fer, hôtels, salons, parcs d'attractions, etc.).","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels pour objets trouvés","position":2,"item":"/directory/31256/lost-and-found/software","@type":"ListItem"},{"name":"Lost and Found Manager","position":3,"item":"/software/173210/lost-and-found-manager","@type":"ListItem"}],"@id":"https://www.capterra.lu/software/173210/lost-and-found-manager#breadcrumblist"}]}
</script>
