--- description: Chargerback : qu'en pensent les utilisateurs ? Lisez les avis clients sur Chargerback, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargerback - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour objets trouvés](/directory/31256/lost-and-found/software) > [Chargerback](/software/173213/chargerback) # Chargerback Canonical: https://www.capterra.lu/software/173213/chargerback > Solution cloud pour les objets trouvés qui fournit un reporting sur les objets perdus 24h/24, 7j/7, des outils de disposition des articles, des expéditions internationales, etc. > > Conclusion : 3 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Chargerback ? Hôtels, centres de villégiature, compagnies aériennes, aéroports, stations de ski, parcs d'attractions, stades/centres événementiels, transports publics et bien plus encore. Chargerback est la solution de bout en bout pour les objets trouvés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 3 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Chargerback - **Pays**: Carson City, É.-U. - **Fondé**: 2010 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Catégorisation/regroupement - Contrôles/Permissions d'accès - Correspondance et fusion - Gestion des articles non réclamés - Gestion des documents - Gestion des expéditions - Gestion des réclamations - Gestion des stocks - Photos/Images - Rapports d'historique - Recherche dans différentes bases de données ## Ressources d'aide - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour objets trouvés](https://www.capterra.lu/directory/31256/lost-and-found/software) ## Logiciels similaires 1. [Lost and Found Manager](https://www.capterra.lu/software/173210/lost-and-found-manager) — 5.0/5 (2 reviews) 2. [iLost for Business](https://www.capterra.lu/software/177237/ilost-for-business) — 4.7/5 (23 reviews) 3. [Lost Returns](https://www.capterra.lu/software/219520/lostreturns) — 5.0/5 (1 reviews) 4. [Troov](https://www.capterra.lu/software/183733/troov) — 4.7/5 (13 reviews) 5. [BOUNTE](https://www.capterra.lu/software/219881/bounte) (0 reviews) ## Avis ### "Impressive Tool Space for improvement" — 4.0/5 > **Utilisateur vérifié** | *5 décembre 2020* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: I Love the multiple options that you have to run reports and being able to export them on different formats. > > **Inconvénients**: It can get improved to become more user friendly. A small improvement on Graphics and interface can break it to the next level. > > As described above even with the current layout it is one of the best tools out there in the market. I would be using no matter what. ----- ### "If you loose it, Chargerback will find it\!" — 5.0/5 > **Bosko** | *13 novembre 2020* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Chargerback is a great online tool that allows lost \& found items to be added to the database and later found by the owners, matched to their description and returned\! It is easily accessible via the website and the interface is very straight forward. A lot of details and descriptions can be added for each of the lost items, making it much more easier to locate and identify the item(s). > > **Inconvénients**: There is actually not many things to not like about a software solution that allows you to sort out an inconvenience of your guests (if in hospitality business). The only thing that might be stated as a downside is that it is not an installation software, so there is no local database on your PC. Everything is online so you do need to rely on the good internet connection. > > Chargerback has made my job much easier, it has made many guests happy when they would finally locate and retrieve their precious items so thanks to Chargerback - you look like a hero\! ----- ### "Very friendly and organized" — 5.0/5 > **Julian** | *3 décembre 2020* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: The way that very easy to organize and look fort the information placed in it. > > **Inconvénients**: sometimes is very slow, but i think is due to the Ship conexion > > we use it every week in our job, we enter there different items to send them ashore to our main office, its easy, friendly and very organized, it helps in out job to make it easier and quicker. ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/173213/chargerback) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées