--- description: Paddle : qu'en pensent les utilisateurs ? Lisez les avis clients sur Paddle, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paddle - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des recettes](/directory/31118/revenue-management/software) > [Paddle](/software/173382/paddle) # Paddle Canonical: https://www.capterra.lu/software/173382/paddle Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/173382/paddle?page=2) > Paiement, abonnements, licences, promotions et analyses dans un package tout-en-un pour aider votre entreprise à réussir. > > Conclusion : 21 utilisateurs lui ont donné la note de **3.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.0/5** | 21 Avis | | Simplicité | 3.4/5 | D'après l'ensemble des avis | | Support client | 2.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 2.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Paddle Payments ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, coréen, danois, espagnol, français, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Gestion des abonnements - Optimisation des prix - Prise en charge de plusieurs devises - Prévision - Rapports et analyses ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Gestion des recettes](https://www.capterra.lu/directory/31118/revenue-management/software) ## Catégories connexes - [Gestion des recettes](https://www.capterra.lu/directory/31118/revenue-management/software) - [Gestion des abonnements](https://www.capterra.lu/directory/31657/subscription-management/software) - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) - [Logiciels de facturation récurrente](https://www.capterra.lu/directory/30927/recurring-billing/software) ## Logiciels similaires 1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26419 reviews) 2. [Venmo](https://www.capterra.lu/software/182159/venmo-) — 4.7/5 (9282 reviews) 3. [Stripe](https://www.capterra.lu/software/123889/stripe) — 4.6/5 (3342 reviews) 4. [Square Payments](https://www.capterra.lu/software/170278/square-payments-processing) — 4.7/5 (2687 reviews) 5. [OneBill](https://www.capterra.lu/software/135289/onebill-subscription-billing-platform) — 4.8/5 (21 reviews) ## Avis ### "modern and simple payment solution" — 5.0/5 > **Eugene** | *31 août 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: 1. Accepting Russian businesses 2. The payment form is very simple, which helps to raise its conversion 3. Accepting foreign bank cards (Russian payment gateways usually do not) > > **Inconvénients**: They usually answer questions related to refunds and payments themselves, which doesn't allow to see how many users had a problem with a product before canceling a subscription or issuing a refund > > The best payment gateway I found so far from available to my country. ----- ### "Paddle is good but customer support is terrible." — 5.0/5 > **Utilisateur vérifié** | *23 septembre 2021* | Services et technologies de l'information | Taux de recommandation : 6.0/10 > > **Avantages**: The paddle is a great payment processor and it includes many automation tools which make life easier. > > **Inconvénients**: The customer support is terrible it could take 2-3 days to answer or solve the problem. Once we've encountered a problem regarding the payment processing on a live website and when we contacted Paddle they identify the problem (which was on their side) but after 3 days there was no answer and it resulted us losing many customers. > > The product itself is good but customer care is terrible. You can not rely on them even when you are paying them a commission for each transaction. ----- ### "Account closed after 7+ years and next to 0% chargebacks and refunds, migration taking forever" — 1.0/5 > **Utilisateur vérifié** | *22 février 2026* | Logiciels | Taux de recommandation : 0.0/10 > > **Avantages**: Paddle was easy to set up with adequate documentation. We were up and running very quickly, and we were able to easily take payments in multiple countries. > > **Inconvénients**: "Risk team" decided after 7 years that our account was violating their TOS. They provided a reason that I am 99% sure that it was provided by an AI tool without any validation (the reason that I am suggesting that it was an AI tool is that we occasionally receive cold emails by AI assuming we are a different kind of business) While they suggest that they can help you migrate to other payment providers, the migration itself is taking forever. I requested migration help (card data to Stripe) on the 12th of January 2026, and it is now 21st February, and the migration has not been completed, and they have not provided us with an estimate. We have provided all the necessary details in a timely manner. > > Good experience years ago, bad experience in 2026. The risk team blindly uses AI to evaluate accounts. They say that they help with migrating to other payment providers, but it looks like they do not want to do so. ----- ### "My payment handling solution" — 4.0/5 > **Utilisateur vérifié** | *4 juin 2021* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: On the internet you'll find some complaints abou the support at Paddle, but those are old, and the company really did fix that. The support now is amazing. > > **Inconvénients**: It's written in PHP, and it shows. Some of the details of the API are clearly designed with PHP in mind (such as requiring a php serialize function, which all the implementations in all the other languages have to emulate). And it seems that development has slowed down nearly to a halt. > > The API and the documentation seems to have been created by an inexperienced team, but they make up for it with an amazing support team. They also solve a very painful problem, and really have no competition. ----- ### "The payment processor you need" — 4.0/5 > **Utilisateur vérifié** | *25 mars 2022* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: Paddle offers good ways to protect against unauthorized chargebacks and checkout recovery. > > **Inconvénients**: The onboarding process takes way to long, if you look at competitors it takes you round about 5 minutes to signup, at paddle it takes a few days. > > Overall we are very happy to have Paddle as a payment processor since they handle tax caluculation and order management. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/173382/paddle?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/173382/paddle) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Données structurées