--- description: HelloBox : qu'en pensent les utilisateurs ? Lisez les avis clients sur HelloBox, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelloBox - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Messagerie instantanée](/directory/30797/live-chat/software) > [HelloBox](/software/173571/hellobox) # HelloBox Canonical: https://www.capterra.lu/software/173571/hellobox Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/173571/hellobox?page=2) > Tous vos réseaux sociaux dans un widget de contact omnicanal. Canaux disponibles : WhatsApp Facebook Messenger Messagerie Twitter et plus encore… > > Conclusion : 16 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HelloBox ? HelloBox est idéal pour tous ceux qui sont les ambassadeurs de leur propre marque. Cet outil est particulièrement puissant pour : - les agents immobiliers - les coachs et les entraîneurs - les propriétaires d'entreprises locales ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 16 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: PixelHub - **Fondé**: 2018 ## Contexte commercial - **À partir de**: 8,00 € - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Espagne ## Fonctionnalités - Accès mobile - Autoresponders - Chat proactif - Formulaire hors ligne - Rapports et analyses - Stratégie de marque personnalisable ## Ressources d'aide - Chat ## Category - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) ## Logiciels similaires 1. [Online Live Chat](https://www.capterra.lu/software/140387/online-live-chat) — 4.8/5 (4 reviews) 2. [Bontact](https://www.capterra.lu/software/164330/bontact) — 2.0/5 (1 reviews) 3. [Smallchat](https://www.capterra.lu/software/162330/smallchat) — 5.0/5 (1 reviews) ## Avis ### "Great product, just not for my business" — 5.0/5 > **Nicholas** | *7 mai 2019* | Design graphique | Taux de recommandation : 8.0/10 > > **Avantages**: I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off. > > **Inconvénients**: The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I think the more channels to communicate with your customer is a good thing, maybe like 3 to 4 should be limited to the widget. It gets too crowded on there. > > HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have me contact them at a later date. It just so happens that I need an active 24/7 bot to greet my customers, take down information, transfer it to my CRM, and also schedule appointments right there in the chat. HelloBox is a great solution for people who want multiple channels to chat with their customers on all packaged together, however beyond that I'd go with somethign else. Hellobox could have done everything I needed it to do, however, I wasn't interested in it enough to continue with the product. ----- ### "Fantastic" — 5.0/5 > **Stephen** | *7 mai 2019* | Génie civil | Taux de recommandation : 10.0/10 > > **Avantages**: HelloBox allows our customers to get in touch with us fast and in a way that they prefer rather than relying on just email or phone. It offers all the options right on the page so it's easy for users to locate. > > **Inconvénients**: I have nothing negative to say about it. Works perfect. > > Positive. Increased contact and easy to use. ----- ### "HelloBox - The smart tool you never knew you ever needed" — 3.5/5 > **Utilisateur vérifié** | *3 mai 2019* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: - Packed with innovative features - Easy to use after some time - Awesome support from the team > > **Inconvénients**: - The UX was a bit unpleasant at first, but I got the hang of it > > Pretty damn great. (the founder of HelloBox) is a great guy through and through. He and his team are always willing to help out. Excited to see what lies in the future for this product :) ----- ### "Great product, bad service" — 5.0/5 > **Marylou** | *20 janvier 2021* | Immobilier | Taux de recommandation : 3.0/10 > > **Avantages**: Its a great software overall. But I believe they need more people to assist the clients they already have. > > **Inconvénients**: Since my company has a lot of clients, things come up and in digital we need to act quickly. Here with hellobox is my only provider where I have problems to change simply things as: - account settings - get the bills to a new email My clients are upset because we cannot provide them bills for a service, which is a very bad image for the company. > > I like the software, but it's risky. Considerate this before buying it. Also, if you know another software please let me know\! ----- ### "Contact widget for your website" — 4.0/5 > **Nina** | *8 mai 2019* | Design | Taux de recommandation : 9.0/10 > > **Avantages**: These are nice features that I didn't find in other contact widgets: - Number of integrations (10 channels available) - Great customization options (picture, badge) - QR code generation for SMS - Option to display business hours - Free trial for one month - Amazing customer support > > **Inconvénients**: These are my suggestions to improve the widget further: - Enhance widget position options (currently left or right, no custom positioning) - Would love a "simpler" version with a minimalist design (the current version looks very professional - not suitable for personal or quirky landing pages) - Translation (FR) is not perfect - Add option to display time in 24h format and date as day dd mm - Reduce loading time (currently 5 sec) - Add option to customize the apparition of the widget (event trigger, timer, animation effect.) - No need to enter credit card info to get free trial > > The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the customer support is great\! I recommend this widget for professional websites. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/173571/hellobox?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/173571/hellobox) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées