--- description: Ooma Office : qu'en pensent les utilisateurs ? Lisez les avis clients sur Ooma Office, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ooma Office - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://www.capterra.lu/software/174109/ooma-office Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/174109/ooma-office?page=2) > Profitez de toutes les fonctionnalités dont vous avez besoin dans un système téléphonique, comme une grande entreprise, mais au tarif d'une petite entreprise. > > Conclusion : 248 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ooma Office ? Petites et moyennes entreprises. Idéal pour les entreprises familiales, les prestataires de soins de santé locaux ou toute autre activité principale. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 248 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Ooma - **Pays**: Sunnyvale, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **À partir de**: 19,95 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Automated Attendant - Chat et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Distribution automatique des appels - Enregistrement des appels - Fichiers audio et vidéo bidirectionnels - Gestion des centres d'appel - IVR - Liaisons SIP - Logiciels de VoIP - Messagerie SMS - Messagerie vocale - PBX - Routage des appels - Suivi des appels - Transfert d’appel ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Logiciels de communication cloud](https://www.capterra.lu/directory/31362/cloud-communication-platform/software) - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) - [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software) ## Logiciels similaires 1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (871 reviews) 2. [800.com](https://www.capterra.lu/software/208208/800-com) — 4.7/5 (333 reviews) 3. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.capterra.lu/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) ## Avis ### "Best VoIP for the money" — 4.0/5 > **Sharon** | *9 novembre 2020* | Design graphique | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of set up, the service is reliable, call quality is good, great price and many extras, and customer service is top notch (if you need them at all). > > **Inconvénients**: Desktop app and call recording are only available with a higher prices plan. Occasionally there is a little static on the call or echo, but it could be my internet service as I am out in the country and only get DSL. > > Great experience. It was so simple to set up, I only wish I didn't have to pay extra for the desktop app. ----- ### "Glad we switched, but minor issues" — 4.0/5 > **Nathan** | *18 septembre 2024* | Immobilier | Taux de recommandation : 7.0/10 > > **Avantages**: It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to operate technology. > > **Inconvénients**: For some reason, we don’t get an alert notification on the phone itself when there’s A voicemail. We’ve had several glitches with the phones eg. Call Park that we had to contact customer support for. Customer support was very helpful. Most of the issues have been resolved. They required a firmware update. Hopefully we can get the rest of the minor issues resolved soon. > > Their sales team was very persistent and informative. Set up was simple once we got around to doing it. However, we have had to contact customer support, several times due to device issues. Good news is that their customer support is very responsive. But there are still a few minor issues have not been resolved. ----- ### "An underwhelming VOIP service that started off very promising." — 2.0/5 > **Rachel** | *15 novembre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10 > > **Avantages**: Ooma did let us consolidate phone service among different sites in one easy to manage dashboard. > > **Inconvénients**: The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product. Very frustrating. > > Paying bills, adding lines were easy but the product overpromised and underdelivered. ----- ### "Ooma Rocks Business Telephone Service" — 5.0/5 > **Stephanie** | *11 octobre 2024* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: Ooma Office saved me a bundle compared to what Verizon was charging me and give me many more options like the app and plethora of phone features and virtual assistant. > > **Inconvénients**: Ooma depends on our internet connection which could be more reliable. This is less a concern with Ooma than our internet provider > > Ooma has provided quality and reliable calling for my business. The Ooma Businesss app on my iPhone lets me call from the office from anywhere. It's awesome\! ----- ### "Simple to use, simple to set up and great voice value." — 5.0/5 > **Joel** | *30 janvier 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: We had a property where the phone system has failed completed. Spun up OOMA office with phone numbers and set up Remote Call Forward on the lines coming. Property back in business within 45 minutes which included any tweaks. We ordered phones after we got it all set up. > > **Inconvénients**: If using the wifi on the phones, it is best to have a network jack that has access to the internet to get started with firmware downloads, etc. We have some challenges getting that part set up and had to get on the phone with support and they were helpful for us. > > Ooma is a great solution, and budget friendly. You can emulate most features that other UCaaS providers provide. If you need contact center functionality, this would be their enterprise product depending on what you need to do with it. Multi - Site set ups are also a breeze. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/174109/ooma-office?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/174109/ooma-office) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées