--- description: Ooma Office : qu'en pensent les utilisateurs ? Lisez les avis clients sur Ooma Office, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ooma Office - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://www.capterra.lu/software/174109/ooma-office Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/174109/ooma-office?page=2) > Profitez de toutes les fonctionnalités dont vous avez besoin dans un système téléphonique, comme une grande entreprise, mais au tarif d'une petite entreprise. > > Conclusion : 248 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ooma Office ? Petites et moyennes entreprises. Idéal pour les entreprises familiales, les prestataires de soins de santé locaux ou toute autre activité principale. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 248 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Ooma - **Pays**: Sunnyvale, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **À partir de**: 19,95 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automated Attendant - Chat et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences - Distribution automatique des appels - Distribution des appels - Enregistrement des appels - Fichiers audio et vidéo bidirectionnels - Gestion des centres d'appel - Gestion des contacts - Gestion des listes d'appels - IVR - Liaisons SIP - Logiciels de VoIP - Messagerie SMS - Messagerie vocale - PBX - Routage des appels - Suivi des appels - Transfert d’appel ## Intégrations (8 au total) - HubSpot CRM - Jobber - Pipedrive - QuickBooks Free - Sugar CRM Connector - Zapier - Zendesk AI - Zoho CRM ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Logiciels de communication cloud](https://www.capterra.lu/directory/31362/cloud-communication-platform/software) - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) - [Systèmes PABX](https://www.capterra.lu/directory/31102/cloud-pbx/software) ## Logiciels similaires 1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (891 reviews) 2. [800.com](https://www.capterra.lu/software/208208/800-com) — 4.7/5 (364 reviews) 3. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [RingEX](https://www.capterra.lu/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 5. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (468 reviews) ## Avis ### "A Solid Option For Small Businesses" — 5.0/5 > **Robert Wallace** | *11 décembre 2019* | Services juridiques | Taux de recommandation : 10.0/10 > > **Avantages**: The Ooma Business platform is pretty robust and easy to setup and use. We've been able to deploy phones and fax and our clients get a professional experience when they call us. > > **Inconvénients**: There are a couple of quality of life features missing, i.e. you can text from mobile, but not from desktop. > > The Ooma platform has been great for our office. The apps and web portal give us everything we need to have a customized set up. The only problems we've had have been hardware related, and those were resolved by their support team. ----- ### "Music On Hold Matters" — 5.0/5 > **Keith** | *13 octobre 2024* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: Answer the call in the office or on the APP, same great quality. Never miss a call. > > **Inconvénients**: The basic service "pro" service have vastly different features. A mid range upgrade from basic would be a useful for a company that isn't yet a "pro" level. > > We operate 2 companies from the same location with Ooma we have a second / separate "receptionist" for the two companies. Gives us a professional first impression for every caller. People comment on the choice of music on hold. ----- ### "An underwhelming VOIP service that started off very promising." — 2.0/5 > **Rachel** | *15 novembre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10 > > **Avantages**: Ooma did let us consolidate phone service among different sites in one easy to manage dashboard. > > **Inconvénients**: The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product. Very frustrating. > > Paying bills, adding lines were easy but the product overpromised and underdelivered. ----- ### "Get Ooma for Phones and Communications" — 4.0/5 > **Joseph** | *17 octobre 2024* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: full communications stack with fair pricing > > **Inconvénients**: can sometimes be a little glitchy - what comms platform isn't though > > very good - easy administration - responsive customer service ----- ### "Simple to use, simple to set up and great voice value." — 5.0/5 > **Joel** | *30 janvier 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: We had a property where the phone system has failed completed. Spun up OOMA office with phone numbers and set up Remote Call Forward on the lines coming. Property back in business within 45 minutes which included any tweaks. We ordered phones after we got it all set up. > > **Inconvénients**: If using the wifi on the phones, it is best to have a network jack that has access to the internet to get started with firmware downloads, etc. We have some challenges getting that part set up and had to get on the phone with support and they were helpful for us. > > Ooma is a great solution, and budget friendly. You can emulate most features that other UCaaS providers provide. If you need contact center functionality, this would be their enterprise product depending on what you need to do with it. Multi - Site set ups are also a breeze. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/174109/ooma-office?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/174109/ooma-office) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées