--- description: Zoho Mail : qu'en pensent les utilisateurs ? Lisez les avis clients sur Zoho Mail, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mail - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des e-mails](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.lu/software/174694/zoho-mail Page : 1/44\ Suivant: [Page suivante](https://www.capterra.lu/software/174694/zoho-mail?page=2) > Zoho Mail est un service d'hébergement de messagerie sécurisé pour les entreprises. Il permet à toute votre organisation de communiquer et de collaborer en toute sécurité. > > Conclusion : 1063 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zoho Mail ? Les travailleurs indépendants, petites, moyennes et grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 1063 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **À partir de**: 0,90 € - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, français, hongrois, indonésien, irlandais, italien, japonais, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Autoresponders - Bloqueur de spam - Boîtes de réception partagées - Gestion des contacts - Gestion des signatures - Liste blanche et liste noire - Outils de collaboration - Suivi des e-mails ## Intégrations (7 au total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) ## Catégories connexes - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) - [Logiciels de messagerie sécurisée](https://www.capterra.lu/directory/31358/email-security/software) - [Logiciels de passerelle de courrier électronique sécurisée](https://www.capterra.lu/directory/32955/secure-email-gateway/software) ## Logiciels similaires 1. [Gmail](https://www.capterra.lu/software/202338/gmail) — 4.8/5 (13423 reviews) 2. [Google Workspace](https://www.capterra.lu/software/168389/google-workspace) — 4.7/5 (17570 reviews) 3. [Microsoft Outlook](https://www.capterra.lu/software/1010311/microsoft-outlook) — 4.5/5 (2464 reviews) 4. [Hiver](https://www.capterra.lu/software/142975/hiver) — 4.7/5 (147 reviews) 5. [Microsoft 365](https://www.capterra.lu/software/58688/microsoft-365) — 4.6/5 (14094 reviews) ## Avis ### "Zoho mail review" — 5.0/5 > **Fakhriddin** | *8 avril 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The great free plan, fast and awesome support and also \`Zoho\` is the best of the products, cause of a lot of saas services. I'm working with mail.zoho service and it's one of the best email SaaS services I've ever worked with. Also I will pay special attention to security. It's on another level. Very flexible 2FA, security warnings, on api using ip check, spam filtering and etc. > > **Inconvénients**: There was no any bad experience with this platform. So, in this part there is nothing to say a lot . And also domain setup was very easy with testing, and guides were very detailed. But fishing detection I have not experience. > > Moved organization mail management to zoho mail and used aliases, added other users for each staff of our company and using smtp \& rest api for sending emails. Also system could recognize all spams. ----- ### "Excellent value and stability for daily communication" — 5.0/5 > **Albert** | *8 janvier 2026* | Art/artisanat | Taux de recommandation : 10.0/10 > > **Avantages**: Zoho Mail offers an excellent balance between simplicity and professional features. The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to adapt the inbox to my workflow. I also appreciate the strong security and threat detection, which gives me confidence in daily communication. > > **Inconvénients**: The only area that could be improved is the response time of customer support during peak hours. However, when they do reply, the assistance is helpful and clear. > > My overall experience with Zoho Mail has been very positive. It delivers a stable, ad‑free and professional email environment at an excellent price‑to‑value ratio. Setting up a custom domain was straightforward, and the platform works smoothly across devices. Communication is secure, spam is filtered effectively, and the interface remains intuitive even for complex tasks. Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution. ----- ### "Zoho is mediocre at best" — 2.0/5 > **Shauna** | *7 juillet 2025* | Comptabilité | Taux de recommandation : 5.0/10 > > **Avantages**: the organization is nice and i like the way the words are readable the way it is displayed. You can set up multiple email inboxes to come in and it allows it to be separated out as opposed to mixed with other inboxes > > **Inconvénients**: synching was a pain. if their server goes down (and it did multiple times) your emails will not flood in. If your email is on another type of server you can log in online and access your inbox but then you will need to wait for it to sync once it is back up > > Overall it was pretty decent it is mostly just the parts when their server goes down and wont flood in. You dont get a warning either so you think you have no emails until someone says they sent you an email and you check or all of a sudden you have multiple emails flooding in ----- ### "Zoho Mail Review: A Privacy Paradise with a Learning Curve" — 4.0/5 > **Aabhilash** | *21 avril 2026* | Divertissement | Taux de recommandation : 8.0/10 > > **Avantages**: If you are looking for an email suite that feels like a fortress but costs like a coffee subscription, Zoho Mail is the industry’s best-kept secret. In a world where Google and Microsoft are slowly tightening the screws on free and low-cost tiers, Zoho remains the sanctuary for the "privacy-first" pragmatist. Here is a raw, no-fluff breakdown of Zoho Mail as of 2026. Zoho is the undisputed king of the "bootstrapper" budget. While competitors charge $6–$7 per user as a starting point, Zoho’s Mail Lite plan often hovers around $1/user/month. Even better, they still offer a Free Forever plan that allows for a custom domain—a rarity in the modern web. You aren't just paying for an inbox; you're paying for the exit from the "ad-tracking" economy.The interface is clean and "snappy," leaning into a multi-tabbed design that lets you switch between an email, your calendar, and a draft without losing your place. Their DMARC, SPF, and DKIM integrations are baked into the setup wizard, making it harder for you to accidentally send "spammy" mail. In 2026, their phishing detection uses Zia (Zoho’s AI) to flag "external recipient" warnings and "look-alike domain" alerts, which is vital for preventing CEO fraud. Even on the free tier, Zoho doesn't scan your emails to sell you shoes. The peace of mind knowing your business data isn't being "parsed" for an algorithm is the primary reason to switch. > > **Inconvénients**: The Notification "Sync" Lag. On the mobile app, there is a notorious, intermittent lag where notifications arrive 2–3 minutes after the desktop ping, or "read" emails still show as unread on your phone for a few seconds. It’s a small friction point that feels "un-pro" compared to the instantaneous sync of Outlook. The Admin Console is built for IT professionals, not casual users. Setting up a custom domain requires wrestling with DNS records (SPF, DKIM, DMARC) through a UI that feels overly dense. If you are on the free plan, you cannot use third-party apps like Apple Mail, Outlook, or Thunderbird. You are forced to use the Zoho web interface or their proprietary mobile app. If you want the freedom to use your own email client, you have to pay. Users frequently report a delay between desktop and mobile. You might delete an email on your laptop, but it remains as a "new" notification on your phone for several minutes. Occasionally, the mobile app requires a manual "pull-to-refresh" to show the most recent threads, which can be frustrating for time-sensitive communication. > > The Zoho Mail experience is rewarding but demanding. If you are willing to spend an afternoon configuring DNS records and a week training your spam filter, you get a world-class, private communication suite for a fraction of the cost of its competitors. If you want "zero-effort" setup, you might find the experience more irritating than it's worth. ----- ### "Great for small businesses" — 5.0/5 > **Samuel** | *19 juillet 2025* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than most competitors > > **Inconvénients**: Some parts of their PC application are hard to navigate, and you frequently get around 20 popups about updates while having the application open on your desktop. > > Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized business that needs a cost effective solution that doesn't downgrade the quality. ----- Page : 1/44\ Suivant: [Page suivante](https://www.capterra.lu/software/174694/zoho-mail?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/174694/zoho-mail) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées