--- description: Zoho Mail : qu'en pensent les utilisateurs ? Lisez les avis clients sur Zoho Mail, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mail - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des e-mails](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.lu/software/174694/zoho-mail Page : 1/44\ Suivant: [Page suivante](https://www.capterra.lu/software/174694/zoho-mail?page=2) > Zoho Mail est un service d'hébergement de messagerie sécurisé pour les entreprises. Il permet à toute votre organisation de communiquer et de collaborer en toute sécurité. > > Conclusion : 1068 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zoho Mail ? Les travailleurs indépendants, petites, moyennes et grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 1068 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **À partir de**: 0,90 € - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, français, hongrois, indonésien, irlandais, italien, japonais, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Autoresponders - Bloqueur de spam - Boîtes de réception partagées - Gestion des contacts - Gestion des signatures - Liste blanche et liste noire - Outils de collaboration - Suivi des e-mails ## Intégrations (7 au total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) ## Catégories connexes - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) - [Logiciels de messagerie sécurisée](https://www.capterra.lu/directory/31358/email-security/software) - [Logiciels de passerelle de courrier électronique sécurisée](https://www.capterra.lu/directory/32955/secure-email-gateway/software) ## Logiciels similaires 1. 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[Microsoft 365](https://www.capterra.lu/software/58688/microsoft-365) — 4.6/5 (14144 reviews) ## Avis ### "Zoho Mail" — 5.0/5 > **Stéphane** | *6 août 2026* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Zoho Mail propose une messagerie professionnelle bien organisée avec une interface claire et peu de publicités. > > **Inconvénients**: mon utilisation n’a pas pris trop de temps pour metriser tous ses fonctionnalités mais La gestion des e-mails reste fluide. ----- ### "Zoho mail review" — 5.0/5 > **Fakhriddin** | *8 avril 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The great free plan, fast and awesome support and also \`Zoho\` is the best of the products, cause of a lot of saas services. I'm working with mail.zoho service and it's one of the best email SaaS services I've ever worked with. Also I will pay special attention to security. It's on another level. Very flexible 2FA, security warnings, on api using ip check, spam filtering and etc. > > **Inconvénients**: There was no any bad experience with this platform. So, in this part there is nothing to say a lot . And also domain setup was very easy with testing, and guides were very detailed. But fishing detection I have not experience. > > Moved organization mail management to zoho mail and used aliases, added other users for each staff of our company and using smtp \& rest api for sending emails. Also system could recognize all spams. ----- ### "Excellent value and stability for daily communication" — 5.0/5 > **Albert** | *8 janvier 2026* | Art/artisanat | Taux de recommandation : 10.0/10 > > **Avantages**: Zoho Mail offers an excellent balance between simplicity and professional features. The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to adapt the inbox to my workflow. I also appreciate the strong security and threat detection, which gives me confidence in daily communication. > > **Inconvénients**: The only area that could be improved is the response time of customer support during peak hours. However, when they do reply, the assistance is helpful and clear. > > My overall experience with Zoho Mail has been very positive. It delivers a stable, ad‑free and professional email environment at an excellent price‑to‑value ratio. Setting up a custom domain was straightforward, and the platform works smoothly across devices. Communication is secure, spam is filtered effectively, and the interface remains intuitive even for complex tasks. Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution. ----- ### "Zoho Mail Review: The Perfect, Budget-Friendly Fit for Small Business Teams" — 5.0/5 > **Samantha** | *20 août 2026* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: As an admin for a small business, Zoho Mail delivers an exceptional balance of affordability, robust security, and practical functionality. The pricing structure is a massive win for growing teams, offering budget-friendly tiers—including a solid free tier for up to five users—and flexible licensing options that allow us to assign different plan levels based on actual employee needs instead of paying a premium flat rate across the board. > > **Inconvénients**: Despite its strong points, Zoho Mail definitely comes with a noticeable learning curve and a few administrative headaches. The admin control panel, while feature-rich, can feel cluttered and unintuitive, often requiring you to hunt through buried sub-menus just to adjust basic domain settings or update user permissions. Initial domain setup—particularly configuring DNS records like SPF, DKIM, and DMARC—is less automated than with competitors, making onboarding a bit clunky if you don't have a background in IT. > > Overall, Zoho Mail has proven to be a highly reliable and cost-effective email solution that delivers incredible value for our small business. While the initial setup and administrative learning curve present a few minor hurdles, the platform's stability, rich feature set, and unmatched price point far outweigh those temporary challenges. It successfully bridges the gap between enterprise-level security and small business budget constraints, giving us full control over our communications without forcing us to overpay for unused features. ----- ### "Zoho is mediocre at best" — 2.0/5 > **Shauna** | *7 juillet 2025* | Comptabilité | Taux de recommandation : 5.0/10 > > **Avantages**: the organization is nice and i like the way the words are readable the way it is displayed. You can set up multiple email inboxes to come in and it allows it to be separated out as opposed to mixed with other inboxes > > **Inconvénients**: synching was a pain. if their server goes down (and it did multiple times) your emails will not flood in. If your email is on another type of server you can log in online and access your inbox but then you will need to wait for it to sync once it is back up > > Overall it was pretty decent it is mostly just the parts when their server goes down and wont flood in. You dont get a warning either so you think you have no emails until someone says they sent you an email and you check or all of a sudden you have multiple emails flooding in ----- Page : 1/44\ Suivant: [Page suivante](https://www.capterra.lu/software/174694/zoho-mail?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/174694/zoho-mail) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées