--- description: SMRT Systems : qu'en pensent les utilisateurs ? Lisez les avis clients sur SMRT Systems, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SMRT Systems - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour pressings et blanchisseries](/directory/30549/dry-cleaning/software) > [SMRT Systems](/software/175015/smrt-pos) # SMRT Systems Canonical: https://www.capterra.lu/software/175015/smrt-pos Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/175015/smrt-pos?page=2) > Cet abonnement cloud exceptionnel vous permet de communiquer avec vos clients et d'exploiter vos installations existantes pour gagner en portée et disponibilité. > > Conclusion : 117 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SMRT Systems ? Les nettoyeurs à sec, tailleurs, blanchisseurs et services de rétablissement qui souhaitent tirer parti des technologies pour attirer plus de clients et stimuler leur productivité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 117 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SMRT Systems - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 75,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, espagnol, norvégien - **Pays disponibles**: Albanie, Allemagne, Andorre, Arabie saoudite, Autriche, Belgique, Biélorussie, Bosnie-Herzégovine, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Groenland, Grèce et 38 de plus ## Fonctionnalités - Barcode/Ticket Scanning - Comptabilité - Comptes clients - Facturation - For Dry Cleaners - Gestion de codes-barres et d'étiquettes - Gestion des commandes - Gestion des employés - Gestion des livraisons - Gestion des promotions - Gestion des remises - Gestion des retours - Gestion des stocks - Logiciels d'expérience client - Planification - Point de vente (PDV) - Price/Margin Management - Rapports et analyses - Routage - Signature électronique - e-mail marketing ## Intégrations (2 au total) - Segment - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour pressings et blanchisseries](https://www.capterra.lu/directory/30549/dry-cleaning/software) ## Catégories connexes - [Logiciels pour pressings et blanchisseries](https://www.capterra.lu/directory/30549/dry-cleaning/software) - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) ## Logiciels similaires 1. [CleanCloud](https://www.capterra.lu/software/133390/cleancloud) — 4.7/5 (215 reviews) 2. [Quick Dry Cleaning Software](https://www.capterra.lu/software/122528/quick-dry-cleaning-software) — 4.7/5 (59 reviews) 3. [Geelus](https://www.capterra.lu/software/130695/geelus) — 5.0/5 (153 reviews) 4. [Enlite POS](https://www.capterra.lu/software/92631/enlite-pos) — 4.7/5 (42 reviews) 5. [Comca Systems Cleaner POS](https://www.capterra.lu/software/153257/comca-systems-cleaners-pos) — 5.0/5 (37 reviews) ## Avis ### "Great Dry Cleaning system" — 4.0/5 > **Zachary** | *31 décembre 2020* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: I like the advances they have made in pick up and delivery as well as the ease of use for the client looking at our company. > > **Inconvénients**: There is a lack of ability to truly service in city buildings in a clean and functional manner on the route. SMRT system is able to be modified in so many ways that you may run into conflicting opinions on the best way to crack your specific nut. This ambiguity leads to confusion on implementation and training. > > Overall experience has been positive. They move quickly to help on technical issues and rarely leave things undone. ----- ### "Thankful, Satisfied and Relieved to have joined with SMRT." — 5.0/5 > **Sami** | *11 novembre 2020* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: The feature and capabilities to enhance customer experience. The text program was much better than the competition. The training and introduction offered was and turned out to be excellent. The software puts the delivery company in charge. In my eyes this makes things easier and also helps allow more profit. SMRT seems to have everything you can think of to add to your dry cleaning business. > > **Inconvénients**: The format of writing a ticket and how layered in the settings are. I understand why SMRT doesn't have customers fill out a ticket before we pick it up - it's confusing and they don't know the difference between specific items. I think the storefront POS should have a clearer way to check in each item while the customers wait. The "closing ticket" process seems extensive to me The notifications could be a little clearer and be suggestive of how you should act on the new item. > > 10/10. From start to finish I've been impressed with its capabilities and feature that will help streamline aspects of business as well as enhance customer experience. The introduction to SMRT by \[SENSITIVE CONTENT HIDDEN\] really opened my eyes to what MY business needed and how well the SMRT system works. Quickly handing it off to \[SENSITIVE CONTENT HIDDEN\] for a longer period of great training. Over a month \[SENSITIVE CONTENT HIDDEN\] helped me get comfortable with things and show me the ropes. He settled many uncertainties and helped me shape the idea of the new operations of my business. He was always one email or call away- never skipped a beat. I am very thankful for his guidance through this process and would highly recommend SMRT to any dry cleaner I know because of the customer service I've received. ----- ### "This has been a nightmare" — 1.0/5 > **Utilisateur vérifié** | *25 octobre 2021* | Comptabilité | Taux de recommandation : 0.0/10 > > **Avantages**: Basically the company installed the software and wouldn't help with any pricing lists. Because the ulchsrges are basic upcharges that cannot be used for all items ,I am not able to use the system. I have tried over and over to get the technicians help me solve the matter all I get is the run around. Every month I am being billed for one hundred Nd fifty dollars for a system that isn't even working for me. > > **Inconvénients**: Lucky fir me that my original software is still operating or i would have been in alot of trouble. I do not recommend this to anyone. Don't believe that they are available to help you 24/7 once they got you hooked you are out of luck > > Horrible experience ----- ### "SMRT POS is Just Plain Smart" — 5.0/5 > **Kyle** | *10 août 2020* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Bringing new team members up to speed is very easy and much faster than with any other POS we've used in the past. The layout and functionality of the software is intuitive so it's easy for people who've never worked at a dry cleaners to learn their jobs quickly. Another feature I love is the reports or KPIs as they call them. I, and each of my team members, have access to the information we need to to provide our customers with the highest level of service. You can customize the reports available so that everyone sees the same reports, or you can customize down to the job role or even for each individual user. Probably the best, and most polished, function is the route module. It just plain works, and it's been transformitive for our business. > > **Inconvénients**: When we signed on a year and a half ago, the software was still a bit raw. The support team has been fantastic, and the development team has been consistently fixing flaws and rolling out new features. Nearly all of my frustrations have been resolved. > > In my opinion, a POS is only as good as the support team behind the software. The support team behind SMRT POS is knowledgeable, responsive, and friendly. Nearly all of my support requests are solved the same day, typically inside of 2 hours. ----- ### "Wish I Found SMRT Earlier" — 5.0/5 > **Jamal** | *1 octobre 2020* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Being able to call a real person if I am having a problem. Strong customer base. Taking customer feedback and creating updates that make system even easier/ more efficient. Highly reviewed software from dry cleaning peers. As a small plant with no delivery yet, SMRT's systems will work for me now and as I continue to grow. Versatile software that isn't tailored for "one type" of dry cleaner. Several different channels of communication possible with customers. > > **Inconvénients**: The interface is not as aesthetically pleasing as Enlite. Card processing terminal is archaic and lacks modern technology such as apple and android pay, contactless pay, and chip reading. Despite this, payments are accepted 100% of the time which is a relief after switching from Enlite. There is a notable learning curve for older employees due to the software's complexity. > > I've really only dealt with 3 people so far. \[SENSITIVE CONTENT HIDDEN\]. \[SENSITIVE CONTENT HIDDEN\] was quick at replying to emails and very helpful in initial account creation. \[SENSITIVE CONTENT HIDDEN\] was extremely knowledgeable about industry, competing POS systems, and SMRT's software and solutions offered. He had patience while I shopped around a tried to resolve issues with Enlite before finally pulling the plug. \[SENSITIVE CONTENT HIDDEN\] is the man with the plan. Once I got to know him a littler better he really began to shine. He is a problem solver that had a solution/answer to all my questions. Only a once or twice were there things completely out of his control or not in his power to change. He can get things right directly while speaking to him on the phone or 20 minutes hanging up after MAX. He knows the software inside and out and his ability to code is very valuable. He also introduced us to several different methods of taking orders, assembling, and racking we did not do before that are a real time saver. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/175015/smrt-pos?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/175015/smrt-pos) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées