SurveyMonkey Enterprise

SurveyMonkey Enterprise

par SurveyMonkey Enterprise

Qui utilise SurveyMonkey Enterprise ?

Les principales entreprises du secteur des technologies, des soins de santé, des services financiers et de l'enseignement supérieur ainsi que la totalité des entreprises du Fortune 500 comptent sur SurveyMonkey pour collecter, analyser et tirer parti de leurs données commerciales stratégiques.

Description de SurveyMonkey Enterprise

Apprécié pour son efficacité, sa simplicité et sa capacité à sécuriser efficacement les données les plus confidentielles, SurveyMonkey Enterprise est la plateforme d'enquête n° 1 pour les entreprises. Créez des enquêtes incroyablement simples, mais incroyablement efficaces. Que vous ayez besoin de recevoir des retours sur vos événements ou de réaliser des études de marché sophistiquées, SurveyMonkey Enterprise est la solution idéale.

Informations sur SurveyMonkey Enterprise

SurveyMonkey Enterprise

https://www.surveymonkey.com/business/products/enterprise/overview

Fondé en 1999

Prix de SurveyMonkey Enterprise

SurveyMonkey Enterprise n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de SurveyMonkey Enterprise ci-dessous.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

SurveyMonkey Enterprise - Fonctionnalités

Logiciels de communication pour étudiants
Application mobile
Apprentissage interactif
Calendrier des événements
Enseignement primaire/secondaire
Enseignement supérieur
Gestion communautaire
Gestion de groupes d'étudiants
Gestion de l'orientation
Gestion de la sécurité
Géolocalisation
Outils de communication
Sondages et votes

Avis sur SurveyMonkey Enterprise

Afficher 5 avis sur 6 394

Note globale
4.6/5
Facilité d'utilisation
4.6/5
Service client
4.4/5
Fonctionnalités
4.4/5
Rapport qualité-prix
4.5/5
Aaron P.
Financial Advisor
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/04/2019

" A Powerful Yet Simple Method to Survey Your Offering"

Commentaires: Very easy and straightforward to use. You don't have to make your surveys complex. However, it allows you to get to a deeper level if need be.

Avantages: I'm developing an online retailing presence for physiotherapy and wellness. And I've used Survey Monkey in every step of our company's development. From market surveys of our logo, to product-quality feedback, Survey Monkey was incredibly helpful when it came to acquiring the data we needed to streamline and tailor our offering, and eventual launch. There are many features that make this software exceptional. Particularly, the design and interface, which is not only customizable, but also professional looking and minimalistic. I think it certainly makes a lasting impression to an audience when your surveys look the part. It also makes data acquisition seamless for both surveyor and respondent. However, the true power of Survey Monkey is in it's data analysis. Especially when you've collected answers from hundreds and even thousands of respondents. This is where it stands out from the rest. It compiles all of the acquired information seamlessly into a single database. From there, you have an arsenal of tools to analyze the data: pie charts, bar graphs, and scatter plots. You can drill down your variables further to get a deeper understanding of what your market is looking for. And finally reveal statistically relevant correlations between features of your product/service your target market. Truly powerful stuff.

Inconvénients: There is none I can think of. We've used this software since the beginning of our inception and we're continually using it for our many projects.

  • Provenance de l'utilisateur 
  • Publié le 18/04/2019
Mangesh B.
DevOps Engineer
Santé, bien-être et fitness, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 12/03/2020

"Best tool for surveys and information gathering"

Commentaires: As a DevOps engineer in health care organization, we frequently seek feedback from stakeholders/customers on our product, SurveyMonkey is the best tool to get the quickly feedback from customers so that we can improve our product in next iterations.

Avantages: This is the best tool for gathering the customer/stakeholder requirement.
As an agile this is most efficient way to collaborate with stakeholders to get feedback on product increments.

Inconvénients: Over all the website / survey page look OK however User interface has to be more eye soothing.
Most of the time I have seem, surveyMonkey emails are residing in spam/junk folder in my outlook.
As compared to other survey tools I don't see Survey Monkey has any such cons.

  • Provenance de l'utilisateur 
  • Publié le 12/03/2020
Kristen B.
Owner
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2019

"It's free, and the known and rusted name helps you get better results."

Commentaires: Businesses and non-profits need feedback, and SurveyMonkey is a free, easy, and efficient way of getting that feedback, and putting it into an analyzable form you can use. Having the ability to track your data and responses, chart them, even download your results, is invaluable for those who use member / customer / client feedback. In a non-profit for example, sending an email to people who didn't renew their membership to ask why they didn't renew was able to give us valuable information. We learned that some of the reminder mailings were not reaching the right people. By making some adjustments and making sure we always had correct contact information on file, we were able to drastically increase membership retention numbers.

Avantages: It's free. That is the main appeal to me when I ran a small business, and also when I was involved with non-profit organizations that don't have a budget for professional surveys. Survey Monkey has been around for over a decade (maybe even over fifteen years?) and it is a well-known name in many industry circles, certainly in the non-profits I worked with. People are much more willing to click on links to website names they recognize. SurveyMonkey is familiar and easy to remember, with a reliable track record. SurveyMonkey is easy to use. In business and non-profit, the less time you have to spend training people, the better. The familiarity of SurveyMonkey means that plenty of people are already familiar with it. And even if they've never used it before, it's intuitive even for first-time users. And finally, if you really are stuck, or you want to go beyond the basics, their help files and tutorials are beautifully arranged. As someone who is no stranger to website help files, this is significant. The layout allows you to find the category of help you need, and the tabs are so clear and simply arranged. You can glance quickly down their list of help topics and tutorials. This is a real time-saver, and other websites could learn from the clean design. Very impressive and easy to use.

Inconvénients: It's hard to complain about free software. With all free software, there are limitations you don't get in the paid versions, which is to be expected, and I have no complaints about that.

  • Provenance de l'utilisateur 
  • Publié le 06/12/2019
Kristen B.
Consultant
Biotechnologie, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 17/03/2020

"It does the job but leaves much to be desired. "

Commentaires: I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can still bemoan it’s terrible ability to be used by a team, and it’s reliance on the perfect survey maker.

Avantages: It’s easy to make multiple surveys and it prompts you to customize them. The surveys look great and encourage people to take them!

Inconvénients: The team function works terribly. It was impossible for multiple people to edit the survey prior to sending and it also doesn’t check for question accuracy. For example, a question that’s clearly a checkbox in the sound of it should not be able to be published if checkboxes aren’t an option for it.

  • Provenance de l'utilisateur 
  • Publié le 17/03/2020
Jeff K.
Bartender, Event Specialist
Hôtellerie, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/03/2020

"SurveyMonkey -Know What They Are Thinking"

Commentaires: I have received invites for market research participation candidates, follow up questions related to a project or meeting and have ( once or twice ) tried to implement my own reverse surveys when I thought it was a smart way to compartmentalize an idea. I like that one group I answer to often I know is involved in the charity donation side for answers and responses. That always makes someone feel good. I have not signed up for my own paid account since that need is not there so I can't speak to the plans or groups grom the other end on a current status. Overall it is a platform I see several days a week and it has taken my info to better direct a client with the stats they are seeking from me. Pretty solid and straightforward.

Avantages: I am on the receiving end of SurveyMonkey surveys often. I have also used the specific named company to aid me in a brief exploration of needs on my own. Generally I am filling out the answers and providing feedback or attempting to get into a group or activity. I enjoy market research activities and the larger companies use SurveyMonkey regularly when recruiting hopefuls and both companies I work under have used SM for following up on meetings, ideas and the such. I can say that as a recipient and minimal administrator SM is easy and smart.It puts answers in front of you and make your search more concise or your answers seamlessly fall into appropriate categories. A very solid plus.

Inconvénients: I haven't had many, but technical glitches do happen from time to time. If it's a survey to get into a research panel or answer time sensitive materials this can be concerning since an interuptioin can kick you out of your place period and a lot of companies do not allow resubmissions for quality control reasons. That's the only hiccup I have encountered on the data entry end. This could have happened for many reasons.

  • Provenance de l'utilisateur 
  • Publié le 07/03/2020