--- description: FantasticStay : qu'en pensent les utilisateurs ? Lisez les avis clients sur FantasticStay, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FantasticStay - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de location saisonnière](/directory/30616/vacation-rental/software) > [FantasticStay](/software/175865/fantasticstay) # FantasticStay Canonical: https://www.capterra.lu/software/175865/fantasticstay Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/175865/fantasticstay?page=2) > FantasticStay est la solution logicielle de gestion des biens Airbnb et de location de vacances la plus avancée au monde. > > Conclusion : 29 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FantasticStay ? La mission de FantasticStay est de fournir le logiciel de gestion et de distribution le plus puissant et le plus convivial pour les propriétaires, les gestionnaires de locations de vacances et les hôtes Airbnb. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 29 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: FantasticStay - **Pays**: Sofia 1000, R.-U. - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 45,00 £GB - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Automatisation du marketing - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des biens - Gestion des canaux - Gestion des contacts - Gestion des employés - Gestion des réservations - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels d'expérience client - Traitement des paiements ## Ressources d'aide - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) ## Catégories connexes - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty Lite](https://www.capterra.lu/software/169863/your-porter-app) — 4.7/5 (547 reviews) 3. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [Breezeway](https://www.capterra.lu/software/186514/breezeway) — 4.6/5 (195 reviews) 5. [OwnerRez](https://www.capterra.lu/software/100831/ownerrez) — 4.9/5 (259 reviews) ## Avis ### "Great option for professional vacation rental managers\!" — 5.0/5 > **Utilisateur vérifié** | *5 juin 2018* | Immobilier > > **Avantages**: The software has good UI/UX, making it easy to use. They're adding new useful features, you can integrate many other apps and the reporting tools are very good. > > **Inconvénients**: Just like with every other software we've tried, they would need to invest more in customer support. Still, FS is much better than the alternatives so far. ----- ### "Great and responsive team. Good product" — 4.0/5 > **Anna Marie** | *6 décembre 2019* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: \[SENSITIVE CONTENT HIDDEN\] and the team are very friendly and amenable and aim to please and sort things out as quickly as they can. They also put up with my constant questions and Improvement suggestions. The recent link with Zapier (although currently in Beta version) as it means we can link with other apps making life more simple (Google spreadsheets, Podio, etc). Especially pleased we can now link to Xero our accounting software via Zapier as well to create invoices and other payment options. This really will be a game changer They are just introducing me to a flat rate payment option which should create savings for us which is a good thing :) > > **Inconvénients**: The platform doesn’t create owner statements which is a shame - although we can now do this ourselves via Zapier. There have been issues with adding VAT to bookings via the website they offer - hopefully will be resolved soon. It would be useful to have a booking button widget to add to our own website rather than having to send customers to the fs website. It would be useful to be able to see more than one month of the calendar at a time. Minimum of two and up to six months would be very helpful. But these are small niggles in the overall scheme of things. > > I’ve used a few channel managers so far (Freetobook, Tokeet and Guesty) and this is the best I’ve found. I have found the guys to be responsive at adding new features and listening to what features I require. There are still some things that need ironing out and developing, but on the whole this is the best solution I have found. Thanks fs, keep up the good work 😊 ----- ### "Horrible Customer Support, Poor Software" — 1.0/5 > **Utilisateur vérifié** | *22 novembre 2021* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: Quick setup in the beginning Competitive price > > **Inconvénients**: Rate and availability discrepancies Horrible customer support > > Customer support is horrible. You raise a concern or technical issue and they never come back with a solution. There is no dedicated account manager, so you just speak to them via a chatbox where sometimes they take forever to reply. Often, they will say they will pass it on to their development team, and then that’s the end of it and the issue remains unresolved and will just get repeated again and again. I faced several availability and rate discrepancies with our OTAs, but then customer support will not investigate this. I was also just told they removed the Calendar Log, which was very crucial to see the changes made on the calendar on specific dates and time and to investigate rate and availability discrepancies. This is also very odd as this feature is still on their website. So either the Customer Support I spoke to was just lying to get away with resolving my issue, or they really removed that feature. I don’t get why they will do that though. Basically, I logged several issues and never really got a solution and Customer Support just kept pretending like the system works just fine when it’s not. Don’t believe anything they tell you before signing the contract with them. It’s been a nightmare using this system. ----- ### "Convinced user" — 5.0/5 > **Doreen** | *9 décembre 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The amount of features and automation options you get for the price is unparalleled. I did extensive research and this platform came up on top for nearly everything. Their support team is really awesome and very very responsive - I would recommend FS over every other software out there. I tried so many and this was the easiest and most comprehensive one at an affordable price. > > **Inconvénients**: Still missing a feature to let users choose add on's and pay directly, but they promised it will come soon > > Been using it for 3 years and its been working great. You just have to take the time to set it up for your use case, easy but just takes some time, but thats the same for each and every one of those platforms. ----- ### "Best Airbnb management software I've used" — 5.0/5 > **Ron** | *22 mai 2022* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: I have been using FantasticStay for over a year. I have 11 furnished rentals in the Seattle area. I highly recommend FantasticStay. Previous to FantasticStay I used BookingSync, Cloudbeds and Vreasy. This is brief description of my experience. BookingSync: I used Bookinsync 4+ years ago and found it problematic. It may have improved since. I cant comment on their current product. Cloudbeds: I used Cloudbeds 2+ years ago. Perhaps a good solution for small hotels, but not for furnished rentals. Many of its features sounded great in the sales pitch, but did not work well for furnished rentals. Vreasy: Vreasy was big improvement over BookingSync and Cloudbeds. I would have happily stayed with Vreasy, but they were purchased by FantasticStay. FantasticStay: I was happy with Vreasy, and disappointed when Vreasy was purchased. After using FantasticStay for a few months, I recognized it was better than Vreasy. There were a few things I preferred about Vreasy, it's simplicity, it grapic displays etc., but overall FantasticStay is a better and more all encompassing product. > > **Inconvénients**: A few things could use some improvement. But overall excellent. Please read my full review > > A great feature of FantasticStay, that Vreasy did not have is payment processing. I previously handled payment processing using a third party (PayPal). I now have it integrated into FantasticStay's platform. This is a big time saver, and a much easier way to track payments. Another improvement over Vreasy is the basic free webpage you are given with FantasticStay. I previously had a simple websit ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/175865/fantasticstay?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/175865/fantasticstay) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées