--- description: Okendo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Okendo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.lu/software/176189/okendo Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/176189/okendo?page=2) > Solution approuvée par plus de 1 500 marques DTC de Shopify pour présenter des indicateurs à fort impact sur les réseaux sociaux, notamment des notes et des avis des clients, du CGU et des questions et réponses. > > Conclusion : 233 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Okendo ? Les commerces de détail Shopify à forte croissance, dont de nombreuses marques DTC à croissance très rapide telles que SKIMS, Knix et Born Primitive. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 233 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Okendo - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 19,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Danemark, Espagne, Finlande, France, Irlande, Nouvelle-Zélande, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - Analyse des sentiments - Carte de fidélité - Demande d'avis - Gestion des campagnes - Gestion des commentaires négatifs - Gestion des récompenses - Gestion des réponses - Marketing multicanal - Mesure des performances - Notification en cas d'avis émis - Partage social - Rapports et statistiques - Surveillance des avis émis - Tableau de bord - Third-Party Integrations ## Intégrations (39 au total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... et 24 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) ## Catégories connexes - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) - [Logiciels de parrainage](https://www.capterra.lu/directory/30681/referral/software) ## Logiciels similaires 1. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1206 reviews) 2. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (705 reviews) 3. [ReputationStacker](https://www.capterra.lu/software/160682/reputationstacker) — 4.9/5 (57 reviews) 4. [Yotpo](https://www.capterra.lu/software/144389/yotpo) — 4.5/5 (377 reviews) 5. [NiceJob](https://www.capterra.lu/software/142037/nicejob) — 4.9/5 (203 reviews) ## Avis ### "Our Okendo experience" — 5.0/5 > **mikhail van spencer** | *31 juillet 2026* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: overall platform and ease of integration to our tech stack with shopify and other external review partners for retailers like bazaarvoice is streamlined. The up to date technologies and evolution of platform is top notch and helpful to gain more trust on your brand and products. > > **Inconvénients**: I dont see any of it yet, we are happy at what we have and paid for. Hopefully there is other integration that would be involved in future with other big providers like skio or other. > > Very good. Superb. Our merchant account manager \[sensitive content hidden\] is on top of things and proactive in making sure that we have best in class experience and utilizing knowledge ----- ### "Reliable reviews platform for DTC Shopify brands" — 5.0/5 > **Utilisateur vérifié** | *30 mars 2026* | Mode et vêtements | Taux de recommandation : 9.0/10 > > **Avantages**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated. > > **Inconvénients**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics. > > Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it. ----- ### "Insightful, customizable, and backed by a great team." — 5.0/5 > **Cami** | *30 juin 2026* | Mode et vêtements | Taux de recommandation : 8.0/10 > > **Avantages**: Beyond the product itself, \[sensitive content hidden\] and his team have been receptive to our customization requests and worked with us to tailor the experience to fit our brand and our users' needs. > > **Inconvénients**: I would like to have been able to customize alignment \& spacing out of the box. As well as button placements and minor UI things. > > Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team. ----- ### "Feedback" — 3.0/5 > **Asha** | *29 décembre 2022* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use - simple to navigate and integrates with other systems well > > **Inconvénients**: price increase for what we actually use it for. ----- ### "OKENDO IS THE BEST" — 5.0/5 > **Melanie** | *4 juin 2026* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: How easy it is to set up with the help of the team and to see incredible results and engagement from customers right away from all products within the platform. > > **Inconvénients**: There are not really any cons - it can be pricey depending on what size business you are but I got onboarded with a great price for all products once I spoke to the onboarding team about my specific goals and needs. > > It's been very positive\! The best way to go is to onboard across all products they offer because they are all related and can help each other out. All the data that has come from using this platform has been game-changing for my business. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/176189/okendo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/176189/okendo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées