--- description: Okendo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Okendo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.lu/software/176189/okendo Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/176189/okendo?page=2) > Solution approuvée par plus de 1 500 marques DTC de Shopify pour présenter des indicateurs à fort impact sur les réseaux sociaux, notamment des notes et des avis des clients, du CGU et des questions et réponses. > > Conclusion : 226 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Okendo ? Les commerces de détail Shopify à forte croissance, dont de nombreuses marques DTC à croissance très rapide telles que SKIMS, Knix et Born Primitive. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 226 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Okendo - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 19,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Danemark, Espagne, Finlande, France, Irlande, Nouvelle-Zélande, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - Analyse des sentiments - Carte de fidélité - Demande d'avis - Gestion des campagnes - Gestion des commentaires négatifs - Gestion des récompenses - Gestion des réponses - Marketing multicanal - Mesure des performances - Notification en cas d'avis émis - Partage social - Rapports et statistiques - Surveillance des avis émis - Tableau de bord - Third-Party Integrations ## Intégrations (39 au total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... et 24 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) ## Catégories connexes - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) - [Logiciels de parrainage](https://www.capterra.lu/directory/30681/referral/software) ## Logiciels similaires 1. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (704 reviews) 3. [Yotpo](https://www.capterra.lu/software/144389/yotpo) — 4.5/5 (376 reviews) 4. [NiceJob](https://www.capterra.lu/software/142037/nicejob) — 4.9/5 (203 reviews) 5. [Score My Reviews](https://www.capterra.lu/software/183655/score-my-reviews) — 4.9/5 (81 reviews) ## Avis ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31 mars 2026* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Inconvénients**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "5 star worthy" — 5.0/5 > **Wendi** | *23 mars 2026* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: The professionalism and knowledge from the team we work with. Review platform is great\! Loyalty platform is great. We're about to learn about their survey platform as well. > > **Inconvénients**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased. > > We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\] are great to work with. ----- ### "Insightful, customizable, and backed by a great team." — 5.0/5 > **Cami** | *30 juin 2026* | Mode et vêtements | Taux de recommandation : 8.0/10 > > **Avantages**: Beyond the product itself, \[sensitive content hidden\] and his team have been receptive to our customization requests and worked with us to tailor the experience to fit our brand and our users' needs. > > **Inconvénients**: I would like to have been able to customize alignment \& spacing out of the box. As well as button placements and minor UI things. > > Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team. ----- ### "Feedback" — 3.0/5 > **Asha** | *29 décembre 2022* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use - simple to navigate and integrates with other systems well > > **Inconvénients**: price increase for what we actually use it for. ----- ### "Reliable reviews platform for DTC Shopify brands" — 5.0/5 > **Utilisateur vérifié** | *30 mars 2026* | Mode et vêtements | Taux de recommandation : 9.0/10 > > **Avantages**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated. > > **Inconvénients**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics. > > Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it. ----- Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/176189/okendo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/176189/okendo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées