--- description: Okendo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Okendo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.lu/software/176189/okendo Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/176189/okendo?page=2) > Solution approuvée par plus de 1 500 marques DTC de Shopify pour présenter des indicateurs à fort impact sur les réseaux sociaux, notamment des notes et des avis des clients, du CGU et des questions et réponses. > > Conclusion : 223 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Okendo ? Les commerces de détail Shopify à forte croissance, dont de nombreuses marques DTC à croissance très rapide telles que SKIMS, Knix et Born Primitive. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 223 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Okendo - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 19,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Danemark, Espagne, Finlande, France, Irlande, Nouvelle-Zélande, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - Analyse des sentiments - Carte de fidélité - Demande d'avis - Gestion des campagnes - Gestion des commentaires négatifs - Gestion des récompenses - Gestion des réponses - Marketing multicanal - Mesure des performances - Notification en cas d'avis émis - Partage social - Rapports et statistiques - Surveillance des avis émis - Tableau de bord - Third-Party Integrations ## Intégrations (39 au total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... et 24 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) ## Catégories connexes - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) - [Logiciels de parrainage](https://www.capterra.lu/directory/30681/referral/software) ## Logiciels similaires 1. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (702 reviews) 3. [Yotpo](https://www.capterra.lu/software/144389/yotpo) — 4.5/5 (375 reviews) 4. [NiceJob](https://www.capterra.lu/software/142037/nicejob) — 4.9/5 (202 reviews) 5. [Score My Reviews](https://www.capterra.lu/software/183655/score-my-reviews) — 4.9/5 (80 reviews) ## Avis ### "Pretty good app but in order to sync with Klaviyo you have to get the $299/month plan\!" — 4.0/5 > **MELANIE** | *1 octobre 2020* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: It's pretty easy to use and to navigate and overall works well. > > **Inconvénients**: You have to access it from Shopify and not from a website, so I cant get my social media manager to upload reveiws to Facebook unless i give her access to Shoipify. Unlike Yotpo, you have to manually share on FB page. The klaviyo integration is only on the $299/month power plan which is too pricey for me. > > I'd like to integrate with Klaviyo but I am. not at the stage that I can afford the power plan. ----- ### "5 star worthy" — 5.0/5 > **Wendi** | *23 mars 2026* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: The professionalism and knowledge from the team we work with. Review platform is great\! Loyalty platform is great. We're about to learn about their survey platform as well. > > **Inconvénients**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased. > > We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\] are great to work with. ----- ### "Feedback" — 3.0/5 > **Asha** | *29 décembre 2022* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use - simple to navigate and integrates with other systems well > > **Inconvénients**: price increase for what we actually use it for. ----- ### "Fabulous app for reviews and loyalty" — 5.0/5 > **Helen** | *23 décembre 2025* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: Brilliant app and brilliant customer service. It's easy to use as a business owner, and for our customers to leave reviews. It also helps us to market our business and build trust across our community. > > **Inconvénients**: It's expensive compared to some other apps but the service is better to compensate for this at least. > > Always a pleasure to use and to talk to Okendo representatives. Any issues are fixed immediately and queries replied to straight away. ----- ### "Five Star Review + Referral Platform" — 5.0/5 > **Casey** | *16 octobre 2025* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: I really like the Okendo platform and subscription model for how easy it is to add and remove functionality. I think having all of the offerings in one place and interface is a great way to ensure customers get the most out of the platform and services. It also encourages adding on additional services because there is less onboarding than starting with a new platform.The service level that the account team provides is also stellar, and I always feel like the people I'm talking to are invested in us making the software work for our business. > > **Inconvénients**: When first onboarding, it can be overwhelming to navigate and get over the learning curve for the interface of the platform. The builders for some of the offerings are also a bit clunky. Once you spend some time you get the hang of it, but it does take a fair bit of training and onboarding to become a super user. > > We are extremely happy with the business model, usability, and service levels that Okendo has provided for REEF over the past 3 years. ----- Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/176189/okendo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/176189/okendo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées