--- description: OfficeAmp : qu'en pensent les utilisateurs ? Lisez les avis clients sur OfficeAmp, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OfficeAmp - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [OfficeAmp](/software/176209/officeamp) # OfficeAmp Canonical: https://www.capterra.lu/software/176209/officeamp Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/176209/officeamp?page=2) > Collectez, gérez et résolvez facilement les problèmes liés aux activités de bureau. Catégorisez et assignez des tâches dans Slack – là où votre équipe travaille \! > > Conclusion : 12 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OfficeAmp ? Entreprises de taille moyenne à grande qui utilisent Slack comme plateforme de communication et de collaboration. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 12 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Anaek - **Pays**: Newark, É.-U. - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 30,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Brésil, Canada, Inde, Japon, Royaume-Uni, États-Unis ## Fonctionnalités - Alerts/Escalation - Catalog Management - Contrôles/Permissions d'accès - Définition des priorités - Gestion de contenu - Gestion de la base de connaissances - Gestion des tickets de support - Macros et réponses types - Outils de collaboration - Portail libre-service - Rapports et analyses - Rapports et statistiques - Routage automatisé - Third-Party Integrations ## Intégrations (2 au total) - Microsoft Teams - Slack ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software) ## Catégories connexes - [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software) - [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software) - [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software) ## Logiciels similaires 1. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3409 reviews) 2. [Freshservice](https://www.capterra.lu/software/132997/freshservice) — 4.5/5 (685 reviews) 3. [JIRA Service Management](https://www.capterra.lu/software/138769/jira-service-management) — 4.5/5 (763 reviews) 4. [SysAid](https://www.capterra.lu/software/107225/sysaid) — 4.5/5 (511 reviews) 5. [Caspio](https://www.capterra.lu/software/137206/caspio) — 4.6/5 (249 reviews) ## Avis ### "Works as advertised" — 4.0/5 > **Utilisateur vérifié** | *7 septembre 2018* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to use, everyone gets it, simple \& embedded support > > **Inconvénients**: Not enough configuration options, regular nagging reminders ----- ### "Saved me so much time\!" — 5.0/5 > **Piran** | *13 septembre 2018* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Slack integrated Easy to use Simple for others to grasp when creating tickets > > **Inconvénients**: I actually don't have any cons with OfficeAmp right now. > > It has been fantastic. OfficeAmp has improved my work life immensely. Being the only person in charge of office infrastructure and IT operations in addition to my full time responsibilities, I received countless direct messages on slack each day requesting access to something, or the wi-fi was down, or to order new equipment. I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly. I would also often read a message, say I'll do it later and then forget about it because the notification was gone. Once I got OfficeAmp, everything became so much easier. Everything is all in once place, I know exactly what the notification is for (since a direct message could be anything) and I can leave the tasks for the down time between my other responsibilities or when I need a break. Heartily recommend OfficeAmp. It is fantastic. ----- ### "Useful office tool, easy and effective for everyone" — 3.0/5 > **Julieta** | *10 septembre 2018* | Design | Taux de recommandation : 7.0/10 > > **Avantages**: OfficeAmp is very easy to use as an admin and as a user. As it doesn't require to make a full ticket or fill any specific form, everyone uses it and I'm receiving everyday more tickets to solve. It provides reports (CSV format) that are excellent for keeping track of numbers. It updates the users on every change of status for each issue. It has a great team behind it as every time I had some problem with it, I contacted the account responsable by email and got an answer really quickly. > > **Inconvénients**: What I least like about it is that every time I solved an issue, and I put Issues on the slack channel to select the right one and update the status, I have to look for it on the full list, even sometimes scroll to the top to get to it, instead of typing the key words and getting it quickly for example. Also, it's required to give explanation when rejecting an issue, and I believe most of the times it is't necessary as the employee already knows the reason or simply because I already have the issue from some other user. > > It was useful to collect in a single place all the requests. It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue. ----- ### "User friendly chat based tool for collaboration at workplace" — 4.0/5 > **Javvad** | *27 juillet 2021* | Télécommunications | Taux de recommandation : 8.0/10 > > **Avantages**: Its well-integrated software, simple and easy to use excellent for creating tickets. All the requests and issues submitted by employees are easily trackable, and the submitter can quickly see the status of their request from the issue tracker board. > > **Inconvénients**: In the slack channel, when updating the status of a ticket one has to scroll the list to find the ticket, if a keyword search functionality could be added it would be great. Secondly, if it can have built-in logic to group similar types of tickets together, that will further enhance its functionality. > > Excellent suite, user friendly and works great in collaborating with the team ----- ### "Great Slack app / office assistanr" — 5.0/5 > **Angelique** | *7 septembre 2018* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: The Ease of use was one of the best features > > **Inconvénients**: We were very pleased with this slack application > > Office Amp helped solve communication hurdles from staff who wanted to alert us whenever office supplies were low ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/176209/officeamp?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/176209/officeamp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | ----- ## Données structurées