--- description: Campspot : qu'en pensent les utilisateurs ? Lisez les avis clients sur Campspot, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Campspot - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de campings](/directory/31059/campground-management/software) > [Campspot](/software/176517/campspot) # Campspot Canonical: https://www.capterra.lu/software/176517/campspot Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/176517/campspot?page=2) > Puissant système de gestion des réservations de camping et de parking avec des fonctionnalités de génération de revenus et un des meilleurs supports client inclus. > > Conclusion : 89 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Campspot ? L'éditeur travaille en partenariat avec des parcs de véhicules de loisir, des terrains de camping, des glamping resorts, des groupes multipropriétés, des festivals, des parcs municipaux et de conté, des foires, des marinas, etc., aux États-Unis et au Canada. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 89 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Rezplot Systems - **Pays**: Grand Rapids, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Booking Management - Carte du site - Entrée et sortie des invités - Facturation des fournisseurs eau/gaz/électricité - Gestion des calendriers - Gestion des employés - Gestion des réservations de site - Point de vente (PDV) - Rapports et analyses - Réservation en ligne - Réservations de groupe - Réservations en ligne - Support client - Traitement des paiements ## Intégrations (8 au total) - BnBerry - HubSpot Content Hub - HubSpot Marketing Hub - Mailchimp - RoverPass - Slice - Unifocus - Vrbo ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion de campings](https://www.capterra.lu/directory/31059/campground-management/software) ## Catégories connexes - [Logiciels de gestion de campings](https://www.capterra.lu/directory/31059/campground-management/software) - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Logiciels similaires 1. [Guesty](https://www.capterra.lu/software/159377/guesty) — 4.4/5 (473 reviews) 2. [RoverPass](https://www.capterra.lu/software/165353/roverpass) — 4.6/5 (63 reviews) 3. [Firefly Reservations](https://www.capterra.lu/software/190984/firefly-reservations) — 4.6/5 (57 reviews) 4. [Park With Us](https://www.capterra.lu/software/1029550/park) — 4.9/5 (25 reviews) 5. [Newbook](https://www.capterra.lu/software/144942/newbook) — 4.5/5 (46 reviews) ## Avis ### "Easy to use, maximizes profits, and is backed by the best customer support. What could be better?" — 5.0/5 > **Utilisateur vérifié** | *23 août 2018* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: -This system is so intuitive and easy to use, and I keep learning more features every time I use it. -Very clean and visually appealing. -All of the reporting is incredibly helpful and provides so much insight to our bookings. -Allows for quick and easy changes to the rates, rules, and other item details that allows us to stay agile. -The reservations grid automatically optimizes bookings to maximize revenue. -The lock-in fees allows customers to lock-in to their specific site wanted and also increases our revenue. -A very cool feature is also the Add-On grid, which allows customers to add on additional options like golf carts, cabanas, hot tubs, etc, while also allows our reservations people monitor the inventory of those items. -Fantastic customer support who not only helps with all of our questions, but also uses feedback to develop new and better features. -Been a fantastic experience so far, and our park employees have had great experiences with the system. > > **Inconvénients**: Have not really had any issues or cons to mention with the system so far. The ease of use and autonomy of the system has been great and any support needed has been more than helpful. ----- ### "Easy to use system" — 5.0/5 > **Grant** | *24 octobre 2023* | Services et installations de loisirs | Taux de recommandation : 10.0/10 > > **Avantages**: Campspot offers an excellent interface for guests to make online reservations with ease. The system also allows guests to select extra items prior to finishing their reservation. > > **Inconvénients**: Would be great to see an interface that allowed rates to be more easily updated. The current csv process is cumbersome \& sometimes it takes a few attempts to get it right. > > Campspot is an excellent program \& the support staff are top notch. ----- ### "Unfortunately would not recommend." — 2.0/5 > **Wendy** | *19 septembre 2024* | Services et installations de loisirs | Taux de recommandation : 0.0/10 > > **Avantages**: The zip code finder and I honestly can’t think of anything else. > > **Inconvénients**: The speed and the way it recalculated the rates unasked. The inability to check out guests when they left was very inconvenient as you couldn’t re-rent the site. Every problem was blamed on internet history. Also lost the ability to even search for prior guest by the time we left. > > Campspot started out fine with needed improvements etc. Then the improvements became more important than the actual maintenance on the program. The system slowed to the point we replaced all of our computers to no avail after support blamed our internet provider and history. We even had the internet provider come out and check our system which was fine. After we gave notice we were moving to another company they decided we really were having issues they needed to address. But it was too little to late (about a year). ----- ### "Customer support is AMAZING and worth 10 stars\!" — 5.0/5 > **Kim** | *24 mai 2021* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Our RV park was looking for a program with real time reservation capabilities. Campspot has this plus so much more\! The set up process was very easy, and I felt like at any time I could contact my customer support rep, \[SENSITIVE CONTENT HIDDEN\], and she would either walk me through my questions, or just fix what was on my list. I think that the pricing is more than fair-charged for online reservations only. I like that I can set rules for reservations and pricing, and that it helps with exceptions pretty well. We have a small POS offering, and I think that system works well, but also see that it would work well for larger or multi-location stations as well. > > **Inconvénients**: I feel extended stay reservations(not seasonal) can be a bit cumbersome when the guest doesn't know the exact length of stay. Moving reservations can be very multi-step if you are just trying to trade 2 spots. I wish it kept track of last discount used, so you could verify if same, not have to ask each time like a repeat guest is not remembered. Not crazy about Card Connect, their required credit card processor. For as amazing as Campspot customer service is, Card Connect is at the opposite end of the spectrum. Wish we could use the processor of our choice. > > Far and wide our experience with Campspot has been amazing\! We have increased with online bookings, and utilizing the deposit required feature for bookings, have drastically cut down on no-shows and lost revenue. Again, the customer service department is the best I have ever worked with across several business entities. Reporting is very good and diverse. Definitely recommend and champion Campspot within industry contacts and groups. ----- ### "Try it\! It is fantastic" — 5.0/5 > **Mitch** | *1 octobre 2021* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: The transition between systems was seamless. Campspot did all the work\! And they did it very fast. The best feature for us is the online reservations. We have tripled the number of online reservations that we get because of campspot\! The free POS is great too\! Training new employees is easier than ever before. Setup was easy and very customizable\! > > **Inconvénients**: As management, there is nothing I don't like about the system. We made more money this year than ever before and a huge part of that was campspot. Less people answering phone calls because everyone made their reservations online, saved us so much time and money. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/176517/campspot?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/176517/campspot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées