--- description: Prestavi : qu'en pensent les utilisateurs ? Lisez les avis clients sur Prestavi, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prestavi - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels BPM (Business Process Management)](/directory/30010/business-process-management/software) > [Prestavi](/software/177113/prestavi) # Prestavi Canonical: https://www.capterra.lu/software/177113/prestavi Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/177113/prestavi?page=2) > Prestavi permet aux clients, fournisseurs et employés de suivre facilement les processus métiers étape par étape. > > Conclusion : 15 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Prestavi ? Centres d'appel, services de réponse aux appels, équipes de vente, équipes de support client. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 15 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Prestavi - **Pays**: Camas, É.-U. - **Fondé**: 2018 ## Contexte commercial - **À partir de**: 20,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique et 189 de plus ## Fonctionnalités - Automatisation des processus métiers - Autorisations basées sur les rôles - Configuration des workflows - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Fonction de glisser-déposer - Formulaires personnalisables - Gestion des flux de travail - Gestion des formulaires - Gestion des tâches - Modélisation et conception de processus - Outils de collaboration - Rapports et analyses - Recherche/Filtre - Sans code - Suivi de la progression - Third-Party Integrations - Éditeur graphique de workflow ## Ressources d'aide - Service client/e-mail ## Category - [Logiciels BPM (Business Process Management)](https://www.capterra.lu/directory/30010/business-process-management/software) ## Catégories connexes - [Logiciels BPM (Business Process Management)](https://www.capterra.lu/directory/30010/business-process-management/software) - [Gestion des flux de travail](https://www.capterra.lu/directory/30091/workflow-management/software) - [Logiciels de productivité](https://www.capterra.lu/directory/30968/productivity/software) - [Plateformes no code](https://www.capterra.lu/directory/32095/no-code-platform/software) - [Outils de télétravail](https://www.capterra.lu/directory/31855/remote-work/software) ## Logiciels similaires 1. [Caspio](https://www.capterra.lu/software/137206/caspio) — 4.6/5 (249 reviews) 2. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [Zapier](https://www.capterra.lu/software/130182/zapier) — 4.7/5 (3044 reviews) 4. [Quickbase](https://www.capterra.lu/software/157262/quickbase) — 4.4/5 (327 reviews) 5. [Zoho Creator](https://www.capterra.lu/software/211755/zoho-creator) — 4.3/5 (169 reviews) ## Avis ### "Intuitive and seamless" — 5.0/5 > **Marina** | *16 février 2022* | Psychologie | Taux de recommandation : 10.0/10 > > **Avantages**: Prestavi has been great for our company and has integrated seamlessly into our workflow. Support from the developers is always prompt and friendly. Prestavi was easy to learn and helps our agents navigate complicated calls with ease and efficiency. > > **Inconvénients**: I have no complaints about Prestavi\! So far it has proven to be very customizable and we enjoy coming up with ways to tailor it further for our company's use. > > Prestavi helps us as agents to navigate a call efficiently without overlooking key pieces of information. Prestavi also ensures that the correct routing is achieved so that a call can always be processed in the correct way. ----- ### "Best way to handle your customer interactions\!" — 5.0/5 > **Cameron** | *17 juin 2019* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: Intuitive and clean software\! Easy to understand from a managerial perspective as well as agent perspective. They employ innovative ideas in this software that are not found in other competitors such as Zingtree. It greatly helps in routing our agents through call scripts. As a QA Manager, reports are easy to review and insure quality. By design, there is little error your agent can make when using this software. From guiding the conversation of a call, to sending caller info through the correct channels, Compass keeps us on track and accurate. > > **Inconvénients**: Still working out some small initial kinks and adding features, but this has in no way diminished the quality of their product. > > Compass is quite intuitive and clean. The creators advertise a streamlined workflow and business process and this has been the case for us\! We take inbound calls for many facilities across the nation and Compass has been the glue to hold it all together and insure our agents are giving the appropriate info, in the right timing, to the caller they are currently live with. I'm very impressed with the responsiveness of their team to our questions. They are lightning quick to dispel concerns and insure full, proper operation of their software. You can't go wrong partnering with the guys at Compass\! ----- ### "unite processes in teams" — 4.0/5 > **Anthony** | *20 juillet 2023* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: The workflow is simpler by being able to automate processes that help reduce the workload of certain processes that were longer to develop. Everything in a team is more organized and faster to finish keeping track of all the development that is being achieved.The system was very easy to learn to use and with the help of easy support to finish configuring > > **Inconvénients**: I don't like the overload performance that sometimes has a hard time loading when there are many users in the same process > > It benefits from having a more organized work with my team to finish the processes faster and supervised by everyone. ----- ### "Personal Review of Prestavi" — 5.0/5 > **Gabriel** | *20 février 2022* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: Simply put, it makes doing my job significantly easier. There is far less I have to fiddle with to get the job done and this has led to better productivity and work speed as well as less of a hassle overall. > > **Inconvénients**: While not necessarily a con, I am excited to see the new ways Prestavi can ensure that our job can be done to the fullest capacity with as few hurdles to jump through as possible. By the looks of things, it will only get better from here. > > An excellent service with the potential to make working in certain environments a dream. ----- ### "Compass for an Inbound Call Business" — 5.0/5 > **Torben** | *17 juin 2019* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: - easy to navigate - customizable fields to fill out with call information - CUSTOMER SUPPORT: A+++ - tons of helpful features and integrations > > **Inconvénients**: - some bugs here and there, but they were always fixed instantly after reaching out to Compass > > We had decided to try out Compass for a few reasons. Mainly, we wanted our agents to have a standardized script for inbound calls. Not only did Compass help our agents answer all of our clients' calls more professionally, but the features that were implemented into our scripts have made our whole process more quick and efficient. Our agents used to have a number of windows open on each inbound call, and compass was able to help put all the required reference information into each separate script. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/177113/prestavi?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/177113/prestavi) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées