---
description: Flexie CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Flexie CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Flexie CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Flexie CRM](/software/177586/flexie-crm)

# Flexie CRM

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> CRM qui permet de connecter les points tout au long du parcours client, idéal pour les petites entreprises ambitieuses ayant des plans de croissance importants.
> 
> Conclusion : 30 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Flexie CRM ?

Flexie est une solution de CRM générique adaptable à tous les secteurs d'activité, mais intervenant principalement sans les secteurs des agences marketing, agences immobilières, centres d'appels, équipes de vente, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 30 Avis |
| Simplicité | 3.8/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Flexie Solutions
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 100,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Automatisation du marketing
- Devis
- Fonctions pour secteur de l'assurance
- Gestion des contacts
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des leads
- Gestion des tâches
- Gestion du pipeline de ventes
- Importation et exportation de données
- Notes et commentaires
- Planification des rendez-vous
- Qualification de leads
- Rapports et analyses
- Rapports personnalisables
- Saisie de leads
- Segmentation
- Stockage de documents
- Suivi des interactions
- Système de calendrier et de rappel
- Tableau de bord d'activités
- Third-Party Integrations

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software)
- [Logiciels de CRM pour assureurs](https://www.capterra.lu/directory/32554/insurance-crm/software)

##  Logiciels similaires

1. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
3. [noCRM](https://www.capterra.lu/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews)
4. [Freshsales](https://www.capterra.lu/software/155563/freshsales) — 4.5/5 (621 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews)

## Avis

### "Many tools combined into a great product" — 5.0/5

> **Hermes** | *27 janvier 2022* | Comptabilité | Taux de recommandation : 10.0/10
> 
> **Avantages**: It handles all my files for my clients. Within the crm everything is integrated.
> 
> **Inconvénients**: It took a little before I was able to fully use the software. Normally I try all tools my self, but it was worth it to spend some time and money in this tool. The helpdesk helped me alot.
> 
> It solves to me that I have all files in 1 system, I can integrate alot of tools with Flexie.

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### "Truly Enterprise-Grade CRM Software" — 5.0/5

> **Utilisateur vérifié** | *21 mai 2019* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: Flexie CRM can do so much it boggles my mind. We've tried over a dozen CRM's before discovering Flexie, but none nearly as powerful. We were using Zoho CRM because of its integrations with other Zoho suite products, but you can't extend their CRM beyond its limited feature-set. We also considered Flexie's closest competitor Infusionsoft, but it was out of our price range.&#10;&#10;Flexie has all the features of Infusionsoft but at an affordable price. Truly enterprise-grade CRM software.
> 
> **Inconvénients**: The learning curve can be steep if you want to use advanced features but aren't technically minded. That said, there's a robust "Resource" section on Flexie's website, and a Flexie group on Facebook where the Founder engages with users. There's tons of written and video tutorials to help you get setup.
> 
> Flexie CRM has made me feel like a kid in a candy store. As enterprise-grade software, you're not hobbled like other CRM's where they nickle-and-dime you with features. You get everything out of the box. This means we can run complex and powerful email marketing campaigns right within our CRM. With the use of Webhooks, it also connects to virtually every other online software we may wish to use now or in the future.

-----

### "Great Potential" — 3.0/5

> **Utilisateur vérifié** | *24 mai 2019* | Logiciels | Taux de recommandation : 8.0/10
> 
> **Avantages**: A large number of features. You can create highly customizable workflows.
> 
> **Inconvénients**: The inability to customize the layout of the pages.
> 
> Flexie has great potential but it is complex and lacks some customizability.

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### "Flexible, Fast, and Awesome" — 5.0/5

> **Sebastian** | *3 juin 2019* | Marketing et publicité | Taux de recommandation : 9.0/10
> 
> **Avantages**: - 2 way SMS texting capabilities built in (with easy Twilio connection)&#10;- Robust features to do automation as complex as you want&#10;- Great support agents that reply promptly and friendly, making sure your question is answered and problem is fixed.&#10;- Great visual drag\&amp;drop automation builder
> 
> **Inconvénients**: - Has a bit of a learning curve, but support is fast to help and the Youtube channel is great\!
> 
> After trying out various CRM \&amp; email automation platforms, I couldn't find one that did everything I needed it to as a marketing agency. Pipeline CRM features mixed with Email Automation and SMS automation work very well together. Pricing is very fair too, and less than you would pay for SMS + Email Automation + CRM softwares combined. Flexie is definitely the best all-in-one solution any business, freelancer, or agency can use.

-----

### "Most powerful app in my toolkit\!" — 5.0/5

> **Diego** | *31 juillet 2018* | Taux de recommandation : 10.0/10
> 
> **Avantages**: Flexie gives you all the tools and the freedom you need to make the most out of a CRM. With powerful workflows, and complete freedom to receive webhooks and communicate via API, you can integrate it with all other tools in your arsenal. &#13;&#10;Since we started using Flexie, we were able to automate various manual tasks, and generate custom reports that help our team stay organized and on top of things.&#13;&#10;You have complete freedom to create entities, custom fields, workflows, connect SMTP, send emails. &#13;&#10;There are a lot of in-built methods so that you can fully customize all emails and messages.&#13;&#10;&#13;&#10;Flexie integrates natively to Twilio, which provides a phone and SMS platform to complete all necessary automations.&#13;&#10;&#13;&#10;After fully implementing Flexie, it replaced at least 6 other apps that we used daily.&#13;&#10;&#13;&#10;On top of all that, every time I needed to reach out for customer support, they were quick and assertive to provide me a solution. Top notch\!
> 
> **Inconvénients**: Along with complete flexibility, comes, inevitably, a less friendly interface. After you get the hang of it, it all makes sense and you navigate easily, though. this con can be easily surpassed if user navigates through their help section articles.
> 
> Improved automation, communication, reports and decision making processes.

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