--- description: Dentrix Ascend : qu'en pensent les utilisateurs ? Lisez les avis clients sur Dentrix Ascend, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dentrix Ascend - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Planification des patients](/directory/33315/patient-scheduling/software) > [Dentrix Ascend](/software/177828/dentrix-ascend) # Dentrix Ascend Canonical: https://www.capterra.lu/software/177828/dentrix-ascend Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/177828/dentrix-ascend?page=2) > Logiciel pour dentistes dans le cloud conçu pour répondre à vos besoins. > > Conclusion : 234 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Dentrix Ascend ? Cabinets indépendants, cabinets de groupe, dentistes entrepreneurs, DSO (organisations de services dentaires). ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 234 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Henry Schein One - **Pays**: American Fork, É.-U. - **Fondé**: 1982 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Analyse d'image - Clôture de réclamations - Confirmations/Reminders - Dessin 2D - Emplacements multiples - Facturation - Facturation médicale - Gestion de cabinet - Gestion des cas - Gestion des clients - Gestion des documents - Gestion des dossiers - Gestion des dossiers patients - Gestion des patients - Gestion des recettes - Gestion des rendez-vous - Gestion des réclamations - Graphiques - Imagerie 3D - Imagerie et rayons X - Importation et exportation de données - Notes sur l'évolution - Planification de traitement - Planification des patients - Planification des rendez-vous - Planification en ligne - Portail libre-service - Prescription électronique - Rappels - Rapports et statistiques - Tableau de bord d'activités - Vérification de l'admissibilité à l'assurance - À des fins médicales ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Planification des patients](https://www.capterra.lu/directory/33315/patient-scheduling/software) ## Catégories connexes - [Planification des patients](https://www.capterra.lu/directory/33315/patient-scheduling/software) - [Portail des patients](https://www.capterra.lu/directory/30857/patient-portal/software) - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Participation des patients](https://www.capterra.lu/directory/31085/patient-engagement/software) - [Gestion des patients](https://www.capterra.lu/directory/30780/patient-management/software) ## Logiciels similaires 1. [BestoSys](https://www.capterra.lu/software/144398/bestosys) — 4.8/5 (293 reviews) 2. [Adit](https://www.capterra.lu/software/208534/adit) — 4.7/5 (265 reviews) 3. [Curve Dental](https://www.capterra.lu/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) 4. [Practice-Web](https://www.capterra.lu/software/48192/practice-web-dental) — 4.9/5 (115 reviews) 5. [RXNT](https://www.capterra.lu/software/110018/rxnt) — 4.3/5 (495 reviews) ## Avis ### "Good software" — 5.0/5 > **Krista I.** | *1 avril 2020* | Cabinets médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: I first was introduced to dentrix in dental hygiene school. At the time, It was the only dental software I knew of and felt as though it was pretty easy to use. In hygiene school, you do not use the software to its' best ability because we are limited to what we do w the dental charting, etc. I have used dentrix often during temping and do find it a little confusing, but I seem to manage pretty well with help from staff. > > **Inconvénients**: I am not a big fan of dentrix, I think it can be confusing and non-user friendly at times. > > Good to fair. I use it at offices when I temp ----- ### "Five Stars for Ascend\!" — 5.0/5 > **Susan** | *26 mai 2021* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: How easy the software is to learn and use. Our staff was very concerned about the transition because we had been using the other software for years and they still had so many problems using it. Ascend is user friendly it’s as easy to use as an app on your phone. I asked the team what they like most and these where their answers: 2 way texting, electronic sending for insurance, reliability, ability to access anywhere, time clock (new), how fast it runs compared to our old system and the amazing reports you can run (daily huddle) > > **Inconvénients**: In the perio charting it would be awesome if there was a way that implants are marked so both charts don't have to be open at the same time. > > Better communication among staff and between the office and patients over all our office has become much more efficient\! ----- ### "Gutless" — 2.0/5 > **Jesse** | *28 avril 2017* | Cabinets médicaux > > **Avantages**: Access from anywhere, line-item accounting, some user-defined reports, everything is backed up in the cloud. There is potential. > > **Inconvénients**: Just about everything else: confusing ledger, user-unfriendly insurance setup, inability to edit procedure codes, inability to override insurance payments at a group level and on a procedure code level, NEA attachment failures. > > Our office made the switch from Viive, which itself was a very frustrating piece of software as it would constantly drop connection to the server even after several "fixes" and technical support sessions with both Mac and Viive. I was excited for Dentrix Ascend, being a long-time Dentrix veteran, knowing the power of the Dentrix applications. However, in my experience with Dentrix Ascend so far, it is clear that Ascend is a gutless wonder, especially compared with how powerful Dentrix Proper is (and even Eaglesoft, for that matter\!), and as such, is has been an utter disappointment. Full disclosure: I handle the front office/insurance/accounting end of things, so I cannot speak to the clinical end of things. My review is solely of the front office and accounting end of things. Keep in mind it may be delightful for the clinician. I am pleased with the fact that we no longer have to deal with constant server connection fails, so that is nice. But still not enough to make up for Ascend's other shortcomings. My first gripe is that once an insurance carrier is established, you cannot edit the payor ID. And once groups are established under a carrier, you cannot move the groups. This means, if a carrier is set up incorrectly (say, with payor ID 06126 that directs the clearing house to print and mail all claim) with several groups, you have to manually recreate the carrier and each group underneath, which is a cumbersome and time-consuming process. Secondly, with the procedure codes, many of them default to "mouth" for treatment area, even for common codes that virtually every insurance company requires more specific information. If the procedure code is used a single time, you lose the ability to edit even the treatment area. This was a big problem for us, as treatment plans converted over with several codes that are uneditable because they are "in use." We have had to create several "alias" codes, which the clinical side now has to remember to choose. Third, Viive allowed for payment tables under each group (similar to Dentrix Proper and Eaglesoft and several other software options), that would allow any exceptions in payment to be logged for future prediction. This is not the case in Ascend. This was an important Viive feature for us because we participate with an insurance company who calculates payment based on two fee schedules: maximum allowable per provider contract and maximum allowable according to policy contract. With Ascend, you are at the mercy of coverage percentages and cannot account for the two separate yet inseparable fee schedule. I got excited when I saw the "copay" field in the coverage table and spent a large amount of time updating this field for each group, only to find out from technical support that this is not a covered feature. So, ultimately we have had to develop external tools to help us predict patient responsibility. Dentrix Ascend has completely failed us in this area. Finally, we have hit a roadblock with NEA attachments. We are having to continue using Viive because of the inability of ledgers to be transferred over to Ascend (ledgers include open claims). To make a long story short, because we are maintaining a subscription to NEA through Viive in order to be able to keep sending attachments for unresolved claims, we are unable to send attachments through Ascend. Our only options are 1) to terminate our NEA subscription under Viive and print and mail all claims requiring attachments, 2) to manually move treatment over to Ascend and resume claim troubleshooting under Ascend, or 3) print and mail all claims from Ascend requiring attachments. We are probably going to go with option (1), but really, any option is a huge inconvenience. Bottom line, as the numbers and insurance person, I would never recommend this software in its current state. I am a huge Eaglesoft critic, but I would wholeheartedly recommend even that software over Dentrix Ascend. Ascend, you have a long way to go before you will get my vouch. ----- ### "Satisfied from the start" — 5.0/5 > **James** | *7 août 2019* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Intuitive. It has eliminated wasted time and money on training. > > **Inconvénients**: While being next generation technology and cloud based it has been very slow to publish APIs and become operable with so many other businesses that can enhance dental practice management. > > We have always been happy with Dentrix Ascend. Our IT needs and budget are a fraction of what they otherwise would be. We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better. ----- ### "User friendly" — 4.0/5 > **AMY** | *17 mai 2021* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: What I like most about this software is that it is easy to use. It's easy to go from a patient chart to their ledger and back to the schedule. It's also easy to log in from home to view the schedule or to add patient notes remotely. Although there are some features that our staff would like to see added in regards to billing and patient ledgers, overall the pros outweigh the cons with this software. > > **Inconvénients**: The inability to add additional insurance payments when patients' two insurance plans pay more than the amount billed. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/177828/dentrix-ascend?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/177828/dentrix-ascend) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées