--- description: Aloha EPOS : qu'en pensent les utilisateurs ? Lisez les avis clients sur Aloha EPOS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aloha EPOS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [Aloha EPOS](/software/178748/aloha) # Aloha EPOS Canonical: https://www.capterra.lu/software/178748/aloha Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/178748/aloha?page=2) > Aloha EPOS est un système de gestion de restaurant fiable et facile à utiliser, idéal pour les bars, les hôtels et les groupes de restaurants. > > Conclusion : 68 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Aloha EPOS ? Aloha est conçue pour être la solution de gestion complète pour les bars et les restaurants. La solution est particulièrement idéale pour les opérateurs de groupes qui cherchent à gérer l'ensemble des ventes et opérations immobilières. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 68 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: NFS Technology - **Pays**: Hertford,, R.-U. - **Fondé**: 1994 ## Contexte commercial - **À partir de**: 500,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Royaume-Uni, États-Unis ## Fonctionnalités - Barcode/Ticket Scanning - Calcul du coût de la main-d'œuvre - Carte de fidélité - Commande en ligne - Comptabilité - Facturation - Gestion de la production - Gestion de la trésorerie - Gestion de table - Gestion des cartes cadeaux - Gestion des clients - Gestion des commandes - Gestion des conseils - Gestion des employés - Gestion des livraisons - Gestion des recettes - Gestion des remises - Gestion des réservations - Gestion des stocks - Gestion des stocks - Intégration comptable - Kitchen/Menu Management - Paiements électroniques - Point de vente (PDV) - Rapports et analyses - Suivi des commandes - Traitement des cartes de crédit - Vérifications distinctes ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) ## Catégories connexes - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) - [Logiciels pour boulangeries](https://www.capterra.lu/directory/30529/bakery/software) - [Logiciels de gestion de restaurant](https://www.capterra.lu/directory/20026/restaurant-management/software) - [Caisse pour restaurants](https://www.capterra.lu/directory/30603/restaurant-pos/software) - [Caisse pour bars](https://www.capterra.lu/directory/30897/bar-pos/software) ## Logiciels similaires 1. [Restroworks](https://www.capterra.lu/software/142877/restroworks) — 4.9/5 (581 reviews) 2. [Toast POS](https://www.capterra.lu/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.capterra.lu/software/197473/spoton-restaurant) — 4.2/5 (369 reviews) 4. [CAKE POS](https://www.capterra.lu/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Epos Now](https://www.capterra.lu/software/152638/epos-now) — 3.8/5 (714 reviews) ## Avis ### "Like the table layout on the screen" — 5.0/5 > **Justyna** | *18 mars 2020* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: So much easier than micros. Dummy proof for new servers. Easy for servers to navigate. > > **Inconvénients**: Credits cards system from time to time goes down. Customer service hard to reach in the timely manner. > > For managers great tool to keep track of all the comps voids labor and etc. ----- ### "Great Platform for Restaurants" — 4.0/5 > **Aireanne** | *13 décembre 2025* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: I’ve used aloha in managing in multiple restaurants, it was a very user friendly set up with payment processing, we did have a few issues with it going out during service but customer service was extremely helpful during the process. We were able to make changes to menu availably pretty quickly in the the back of house. The overall software was a great option and do believe the value is there with the help you recieve. > > **Inconvénients**: The outrages we had on a few occasions and the amount of time it took to reboot up when we did have the software go down. > > Overall, our experience with Aloha POS has been great. The system is reliable and meets our operational needs well. The only challenges we’ve encountered have been occasional outages and slow reboot times, which can be disruptive during service. Outside of those issues, the platform has performed very well. ----- ### "Should Have Stayed in Hardware - Not Good Software" — 2.0/5 > **Utilisateur vérifié** | *25 mars 2021* | Restaurants | Taux de recommandation : 1.0/10 > > **Avantages**: The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great. But the software does not have much going for it. > > **Inconvénients**: This software looks like it was built super well for the early 10's and hasn't been updated since. When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all. Almost 10 years after being built, it hadn't made any UX updates. The loyalty program, though it says it has the ability to segment, does not. You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for. There is no easy way to pull any of this Marketing information. > > I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game. ----- ### "Make your F\&B ePOS work for you the easy way" — 4.0/5 > **Brian** | *27 juin 2019* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use. > > **Inconvénients**: Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses. > > Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs. ----- ### "Great features, Difficult Access" — 4.0/5 > **Utilisateur vérifié** | *15 février 2019* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used. The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems. I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired. > > **Inconvénients**: I wish that there was a way to customize the color of the buttons. When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus. I also feel like the strength of Aloha is in its day to day use. When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in. Maybe if there was a 'helpful hints' type feature for new user that would be a great addition. > > My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/178748/aloha?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/178748/aloha) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées