--- description: EngageBay CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur EngageBay CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Automatisation du marketing](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.lu/software/178819/engagebay-marketing Page: 1 / 38\ Suivant: [Next page](https://www.capterra.lu/software/178819/engagebay-marketing?page=2) > EngageBay fournit un logiciel de marketing tout-en-un simple et abordable pour acquérir, engager, entretenir et transformer les leads. > > Verdict: Rated **4.7/5** by 907 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise EngageBay CRM ? Les petites et moyennes entreprises qui recherchent un logiciel de vente et de marketing tout-en-un abordable pour acquérir, engager, entretenir et transformer les visiteurs en clients. ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.7/5** | 907 Avis | | Simplicité | 4.5/5 | Based on overall reviews | | Support client | 4.8/5 | Based on overall reviews | | Rapport qualité-prix | 4.7/5 | Based on overall reviews | | Fonctionnalités | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: EngageBay - **Pays**: Mountain House, É.-U. - **Founded**: 2016 ## Commercial Context - **À partir de**: 14,99 $US - **Type de licence**: (Free version available) - **Target Audience**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Available Countries**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade and 209 more ## Fonctionnalités - A/B Testing - Analyse prédictive - Automatisation du marketing - Base de données de clients - Campagnes multiples - Collecte de données multicanal - Correction en temps réel - Création de signatures - Distribution automatique des appels - Engagement des clients - Envoi de SMS en masse - Fonctions pour secteur de l'assurance - Gestion d'équipe - Gestion de la disponibilité - Gestion des activités commerciales - Gestion des boîtes de messagerie - Gestion des calendriers - Gestion des canaux - Gestion des commentaires - Gestion des contacts - Gestion des donateurs - Gestion des performances - Gestion des rendez-vous - Gestion des signatures - Gestion des tâches - Génération de leads - Identification du compte cible - Intégration des employés - Logiciels d'expérience client - Messagerie client en temps réel - Messagerie planifiée - Mesure des performances - Numéroteur automatique - Planification - Planification automatisée - Planification en temps réel - Real-Time Monitoring - Relevé et historique des chats - Réponses automatisées - Réservation en ligne - Suivi des appels - Suivi des clics - Suivi des clients - Suivi du temps passé sur le site - Suivi et analyse de l'utilisation - Synchronisation du calendrier - Système de calendrier et de rappel - Tableau de bord d'activités - Tableaux de classement - Task Editing ... and 101 more features ## Integrations (32 total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... and 17 more integrations ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) ## Catégories connexes - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Logiciels de landing pages](https://www.capterra.lu/directory/30844/landing-page/software) - [Génération de leads](https://www.capterra.lu/directory/30963/lead-generation/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6959 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (716 reviews) 3. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4446 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18761 reviews) 5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5806 reviews) ## Avis ### "Great, Value for Money Solution for a B2B" — 4.0/5 > **Elizabeth** | *26 août 2024* | Services juridiques | Recommendation rating: 9.0/10 > > **Avantages**: It does everything we need at a much more reasonable cost than than the market-leading marketing platforms and CRMs. Also, the interface is much easier to use and far more intuitive than some of the market leaders, eg. SalesForce/Pardot. The support team are responsive and will answer any questions which is helpful particularly in the set up phase. We are based in Australia, so sometimes there is a time lag but it has not caused us any issues to date. > > **Inconvénients**: There are a few missing features which would seem to be obvious, eg. not being able to sort on every column of data or only having the client's first name listed in some places when having both names would be more helpful or not having the ability to insert an email link into their templates. However, these can be worked around. > > We were looking for a solution that would suit a B2B and were comparing various options against the features of Pardot and Hubspot. EngageBay came out as the most cost-effective solution that gave us most of the features but at a much more reasonable cost. We are happy with the choice of EngageBay for our business. Not only is it good value, but it is easy to use and the support is better than their competitors (including some of the market leaders which I have experienced first hand). ----- ### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5 > **Bruno** | *23 avril 2025* | Services et technologies de l'information | Recommendation rating: 10.0/10 > > **Avantages**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. The interface is intuitive and clean, which helps a lot when you're getting started. The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform. > > **Inconvénients**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform. > > Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. I definitely plan to continue using it. ----- ### "Mediocre at best" — 2.0/5 > **Carol** | *3 mars 2025* | Conseil en gestion | Recommendation rating: 1.0/10 > > **Avantages**: Good support where you can actually schedule a call with a human. > > **Inconvénients**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it. > > I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM. ----- ### "EngageBay Powers Our Business" — 4.0/5 > **Nick** | *10 décembre 2025* | Recrutement | Recommendation rating: 9.0/10 > > **Avantages**: EngageBay brings together CRM, automation, email sequences in a way that feels surprisingly lightweight yet powerful. > > **Inconvénients**: The reporting module offers basic reports but I would love if they offer advanced reports that help to get deep insights. > > EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business looking for an all-in-one CRM that doesn’t overload you with complexity, EngageBay is absolutely worth it. ----- ### "Easy to setup, easy to use. Superb support" — 5.0/5 > **Jim** | *21 avril 2025* | Édition | Recommendation rating: 10.0/10 > > **Avantages**: Superb customer support. You get to chat with a real person when you need one easily (Their online help is great), not some chatbot > > **Inconvénients**: nothing so far.. They have answered all of my setup and user questions > > Easy to setup, easy to use. Superb support. Best I've found ----- Page: 1 / 38\ Suivant: [Next page](https://www.capterra.lu/software/178819/engagebay-marketing?page=2) ## Links - [View on Capterra](https://www.capterra.lu/software/178819/engagebay-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data