--- description: Mitratech TAP Workflow Automation : qu'en pensent les utilisateurs ? Lisez les avis clients sur Mitratech TAP Workflow Automation, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mitratech TAP Workflow Automation - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels BPM (Business Process Management)](/directory/30010/business-process-management/software) > [Mitratech TAP Workflow Automation](/software/179049/thinksmart-automation-platform) # Mitratech TAP Workflow Automation Canonical: https://www.capterra.lu/software/179049/thinksmart-automation-platform Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/179049/thinksmart-automation-platform?page=2) > Plateforme d'automatisation du flux de travail automatisant les processus métier clés. Solution complète permettant des processus standard et la conformité > > Conclusion : 14 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mitratech TAP Workflow Automation ? La plateforme ThinkSmart offre des solutions pour une multitude d'organisations, d'entreprises et de départements. En combinant l'automatisation des affaires et la gestion des documents, ThinkSmart atteint toutes les entités. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 14 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mitratech - **Pays**: Austin, É.-U. - **Fondé**: 1998 ## Contexte commercial - **À partir de**: 4.500,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, France, Inde, Italie, Japon, Mexique, Nouvelle-Zélande, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis ## Fonctionnalités - Automatisation des processus métiers - Autorisations basées sur les rôles - Configuration des workflows - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Fonction de glisser-déposer - Gestion des documents - Gestion des flux de travail - Gestion des formulaires - Gestion des tâches - Modélisation et conception de processus - Outils de collaboration - Rapports et analyses - Recherche/Filtre - Sans code - Suivi de la conformité - Third-Party Integrations - Éditeur graphique de workflow ## Intégrations (6 au total) - Box - Docusign - Google Docs - Microsoft SharePoint - Microsoft Teams - Salesforce Sales Cloud ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances ## Category - [Logiciels BPM (Business Process Management)](https://www.capterra.lu/directory/30010/business-process-management/software) ## Catégories connexes - [Logiciels BPM (Business Process Management)](https://www.capterra.lu/directory/30010/business-process-management/software) - [Gestion des flux de travail](https://www.capterra.lu/directory/30091/workflow-management/software) ## Logiciels similaires 1. [Zapier](https://www.capterra.lu/software/130182/zapier) — 4.7/5 (3043 reviews) 2. [Visio](https://www.capterra.lu/software/201133/visio) — 4.5/5 (3279 reviews) 3. [Lucidchart](https://www.capterra.lu/software/146136/lucidchart) — 4.5/5 (2247 reviews) 4. [Asana](https://www.capterra.lu/software/120550/asana-pm) — 4.5/5 (13547 reviews) 5. [Albato](https://www.capterra.lu/software/1011434/albato) — 4.8/5 (403 reviews) ## Avis ### "It's a Lifesaver and a Game Changer" — 5.0/5 > **Andrew** | *27 décembre 2023* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: It's a user friendly and easily accessible tool. We've automated a dozen processes or intake solutions we had previously leaned on email and other less visible and non-reportable paths. Saved thousands of hours of chasing and low-value-added work over the years. Also the best support structure of any tool we use - we point to other vendors and say "be like TAP". > > **Inconvénients**: TAP can do SO much that it takes time to build up that skill, and they continue to innovate so you have some reliance on their support for a time. ----- ### "User Friendly" — 4.0/5 > **Poojitha** | *3 janvier 2024* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: I appreciate the user-friendly nature of this tool, making it easy and straightforward to use. Additionally, the speed at which workflows can be developed surpasses that of numerous other workflow management tools. Learning to use the tool is a quick process, enabling users to start working with it in no time. > > **Inconvénients**: Creating intricate workflows with complex logic in TAP proves challenging for me, as the conditional logics are constructed using formulas, demanding additional effort in both code composition and maintenance. The deployment process is carried out manually, and implementing a feasible rollback feature for specific changes is not currently viable. ----- ### "Tata Communications Review" — 4.0/5 > **Karthikeyan** | *3 janvier 2024* | Télécommunications | Taux de recommandation : 6.0/10 > > **Avantages**: We can build the workflow without coding and easy to deploy > > **Inconvénients**: Unable to reassign the request to Anonymous users. Real-Time TAT report is not available. Changes to the workflow are not impacting the inflight requests. Super admin is not able to edit all the fields. ----- ### "You're losing time & money if you aren't using this tool" — 5.0/5 > **Emily** | *16 juin 2016* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: It's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips \& tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level. > > **Inconvénients**: I honestly can't think of something I don't like about the software. > > I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process each step of the way. The best part - you can configure each workflow yourself\! You don't need IT involvement, you don't need to know how to code, you just need to know your process and you're ready to go. As for the company ThinkSmart, they are the most wonderful group of people I've worked with. They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way. ----- ### "TAP Block, Inc." — 5.0/5 > **Ita-livi** | *3 janvier 2024* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: I like that it is a no-code system where you can learn to create workflows without having a person who need to code for you. It is self service and there are experienced consultants to help. > > **Inconvénients**: One feature that TAP lacks is the ability to relaunch external requests when a vendor contact leaves and we need to have another person on the vendor side complete the required questionnaires. This is a huge part of the functionality we are look for TAP to be able to change and automate. > > Overall experience with TAP is a positive one, our account rep and the consultant who helps us when we are configuring the tool have been really great to work with. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/179049/thinksmart-automation-platform?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/179049/thinksmart-automation-platform) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées