--- description: Clustdoc : qu'en pensent les utilisateurs ? Lisez les avis clients sur Clustdoc, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Clustdoc - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des documents](/directory/30063/document-management/software) > [Clustdoc](/software/179079/clust) # Clustdoc Canonical: https://www.capterra.lu/software/179079/clust Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/179079/clust?page=2) > Clustdoc vous offre une nouvelle manière d’organiser, gérer et suivre facilement vos flux de travail dans le cadre la constitution des dossiers clients et administratifs. > > Conclusion : 61 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Clustdoc ? Courtiers en immobilier, Agences locatives, Gestionnaires de patrimoine, Consultants, RH, administrations. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 61 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Clust Technologies - **Pays**: 75017, France - **Fondé**: 2017 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Prix**: Platinium : 350€ / month - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, portugais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, France, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Archivage et rétention - Automatisation des processus métiers - Autorisations basées sur les rôles - Chat et messagerie - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Conversion de fichier - Facturation - Fonction de glisser-déposer - Gestion de versions - Gestion des calendriers - Gestion des clients - Gestion des documents - Gestion des e-mails - Gestion des flux de travail - Gestion des formulaires - Gestion des tâches - Intégration des employés - Modèles personnalisables - Modélisation et conception de processus - Outils de collaboration - Partage des fichiers - Piste d'audit - Planification et programmation de projets - Portail client - Rappels - Rapports et analyses - Rapports et statistiques - Reporting et suivi de projet - Saisie de documents - Saisie de signature mobile - Sans code - Signature de plusieurs parties - Signature électronique - Stockage de documents - Stratégie de marque personnalisable - Suivi de la conformité - Suivi des activités - Suivi des statuts - Suivi des étapes - Sécurité des données - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (4 au total) - Dropbox Business - Google Drive - Slack - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des documents](https://www.capterra.lu/directory/30063/document-management/software) ## Catégories connexes - [Gestion des documents](https://www.capterra.lu/directory/30063/document-management/software) - [Gestion de projets](https://www.capterra.lu/directory/30002/project-management/software) - [Logiciels BPM (Business Process Management)](https://www.capterra.lu/directory/30010/business-process-management/software) - [Signature électronique](https://www.capterra.lu/directory/30739/digital-signature/software) - [Logiciels de portail web](https://www.capterra.lu/directory/14/portal/software) ## Logiciels similaires 1. [Wrike](https://www.capterra.lu/software/76113/wrike) — 4.4/5 (2936 reviews) 2. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (987 reviews) 3. [Smartsheet](https://www.capterra.lu/software/79104/smartsheet) — 4.5/5 (3491 reviews) 4. [Miro](https://www.capterra.lu/software/128955/miro) — 4.7/5 (1683 reviews) 5. [monday.com](https://www.capterra.lu/software/147657/monday-com) — 4.6/5 (5738 reviews) ## Avis ### "Great for onboarding or other business processes" — 5.0/5 > **Joseph** | *9 décembre 2020* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Clustdoc provides a professional method for us to onboard our clients and new employees. > > **Inconvénients**: Some clients have voiced their concern with electronic signatures, primarily with the verification method. They don't always receive the confirmation email containing the code right away, which they must enter on a timed basis. We also had some issues with the e-signature form fields not where we originally designed. > > I've had really good overal. experience with Clustdoc. Customer service is quick to respond and are helpful. I'm sure the app will keep improving. ----- ### "Great document collection but it could be a 5/5 software with a few improvements" — 4.0/5 > **Laura** | *5 décembre 2023* | Cabinet d'avocats | Taux de recommandation : 5.0/10 > > **Avantages**: Document collection can be efficient and I like that I can customize my client view. > > **Inconvénients**: I wish we could somehow sync our Adobe account to Clustdoc so we could edit pdfs directly in Clustdoc rather than having to re-upload and re-implement the merge fields every time we modify or update a contract. We have about 27 different processes so this is very time consuming. This is also important for us as an immigration firm because we could save a lot of time by adding editable merge fields (WITHOUT REQUIRING SIGNATURE as USCIS does not allow e-signature). Additionally, for some reason, when you add an additional process to an existing application, the checklist and file sharing of the new process does not transfer over. I wish there was a way to make the new process the dominating process. Finally, we often do processes for multiple family members. I wish there was a way to connect the family members so we would not have to ask the same questions to each family member over and over again during our intake. For example, if it's a family of three (mom, dad, and child) and each person has their own application, I wish I did not have to type in each parents' name, date of birth, address, etc when I input the child's data. Rather, I wish it could automatically detect who the family members are and autofill. Finally, I wish you could integrate Square for payment as that is my preferred merchant. > > Overall it's great for document management but I see a lot of potential for it to become a holistic software. ----- ### "Don't. Simply don't." — 2.0/5 > **Michael** | *25 décembre 2020* | Services juridiques | Taux de recommandation : 0.0/10 > > **Avantages**: I thought it would help me cover onboarding of new employees, get a central portal for them to use, that it'd be great UX-wise and everybody would love it. Boy was I wrong\! > > **Inconvénients**: No logic, UX is AWFUL, I mean 1990 software was more logical than this. But worst of all: when using fill-in fields in PDF documents for e-signature - they are ALWAYS shifted from the place you put them. So besides being illogical, half-made (Cyberpunk is more deployment-ready than this), it is useless for E-signatures and document collection. Just stay away. > > In one word: huge disappointment. ----- ### "Excellent platform to onboard client, manage documents" — 5.0/5 > **Karnav** | *14 juin 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: Customer can submit documents, fill form and sign legal contract. They can also communicate, send additional documents. Google and other storage features, payment integration are just great. This is now our all in one crm cum document management platform. > > **Inconvénients**: They can improve on online form creation tool. They have enhanced number of features in last one year. They respond quickly too. ----- ### "Great product with lots of potentials" — 4.0/5 > **Kirk** | *6 novembre 2019* | Services juridiques | Taux de recommandation : 8.0/10 > > **Avantages**: I loved the fact that I can have my clients go to the form, fill it up and log-off and log-in again to continue their update on the form. Something that my clients are struggling when I was using Google forms on onboarding. > > **Inconvénients**: When developing a form, it is a pain in B???? to move fields around. This really have to improve in light of transfer some of my Google forms to Clust. > > Despite some online reviews I have watched in Youtube, I really believe in the product. I loved it so much that I want it to improve. It really has a lot of potential in my space...immigration application. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/179079/clust?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/179079/clust) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées