---
description: The Pet Friend : qu'en pensent les utilisateurs ? Lisez les avis clients sur The Pet Friend, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: The Pet Friend - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour refuge animalier](/directory/31539/animal-shelter/software) > [The Pet Friend](/software/179179/pet-friend)

# The Pet Friend

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> Logiciel cloud de refuge pour animaux. Pet Friend vous permet de ne plus être bloqué bureau et de travailler en déplacement, où que vous soyez.
> 
> Conclusion : 12 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise The Pet Friend ?

L'éditeur travaille avec des refuges pour animaux, des cliniques vétérinaires, des services de sauvetage, des services de contrôle animalier, des groupes de transport et des services de secours en cas de catastrophe de toutes tailles.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.8/5** | 12 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: The Pet Friend
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 25,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Irlande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Base de données des animaux
- Dossiers médicaux
- Gestion d'adoption
- Gestion des admissions
- Gestion des bénévoles
- Gestion des calendriers
- Gestion des cas
- Gestion des clients
- Gestion des collectes de fonds
- Gestion des employés
- Gestion des licences
- Messagerie SMS
- Rappels

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Chat

## Category

- [Logiciels pour refuge animalier](https://www.capterra.lu/directory/31539/animal-shelter/software)

## Catégories connexes

- [Logiciels pour refuge animalier](https://www.capterra.lu/directory/31539/animal-shelter/software)
- [Logiciels pour chenils](https://www.capterra.lu/directory/30574/kennel/software)

##  Logiciels similaires

1. [Trackabeast](https://www.capterra.lu/software/1028682/trackabeast) — 4.9/5 (27 reviews)
2. [Chameleon-CMS](https://www.capterra.lu/software/1015797/chameleon-cms) — 3.0/5 (4 reviews)
3. [GoReminders](https://www.capterra.lu/software/154785/goreminders) — 4.8/5 (255 reviews)
4. [Pet Manager](https://www.capterra.lu/software/150536/pet-manager) — 5.0/5 (61 reviews)
5. [Time To Pet](https://www.capterra.lu/software/144329/time-to-pet) — 4.9/5 (271 reviews)

## Avis

### "Great for the price" — 4.0/5

> **Kris** | *3 mars 2020* | Administration publique | Taux de recommandation : 7.0/10
> 
> **Avantages**: The price fit the small business budget. Once you get to know the program it's pretty easy to use. Customer service has been one of the best. Any software requests that have been requested are made in a short time. Any issues with the software is corrected right away.
> 
> **Inconvénients**: It takes some getting use to. Connections are not made in the software. multiple unconnected documents for every case. Reporting issue when doing a weekly report you would need to complete another billing step on top of the other 2 forms to get weekly/monthly billing reports.
> 
> Pet friend is the only software currently being used at the local animal shelter to track all intakes, returns, adoptions \& licensing. It is designed to more than needed in out small shelter but could use a few adjustments for record keeping \& billing statements.

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### "Works for what we need" — 4.0/5

> **Cassie** | *18 janvier 2022* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10
> 
> **Avantages**: Easy to navigate and put data in when it comes to animals in the rescue
> 
> **Inconvénients**: Would like to be able to add extra fields on our own

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### "Pet Friend Software" — 3.0/5

> **Phyllis** | *27 février 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10
> 
> **Avantages**: That it is accessible from any location.
> 
> **Inconvénients**: It is very difficult to retrieve information about an adopted animal - unless we have the name of the animal when it was at the shelter.  Most adopters change their names.  We need to be able to retrieve the information from adopter's name, micro chip \# \& Rabies \#. 

One of the reasons we purchased the product was that it was to automatically add our animals to Petfinder.  That feature simply doesn't work.    The choices for color are not geared to the colors of dogs \& cats, no brindle option, or calico option, etc.  We do have the option of purple???
> 
> At this time the only real benefits are that it is accessible from any location.  We also like the feature of being able to take a picture while in the program to add to the kennel card.

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### "Affordable Animal Shelter Software" — 5.0/5

> **Peggy** | *19 septembre 2022* | Administration publique | Taux de recommandation : 10.0/10
> 
> **Avantages**: This software is affordable and packed with features. I enjoy that I can use it from my phone wherever I'm at.
> 
> **Inconvénients**: The software takes time to learn but there's a lot of training videos and documentation.

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### "Great product\!" — 5.0/5

> **Tamara** | *25 mai 2021* | Vétérinaire | Taux de recommandation : 9.0/10
> 
> **Avantages**: This is the first product of it's kind that we have used for our shelter management. So far it's been very helpful in allowing us to keep track of all the features we did the old school way. I checked out many different software option and chose this one because it has all the features I felt we needed as a non-profit and it is web-based.
> 
> **Inconvénients**: Still wish there were more color of animal choices haha, I just don't have to time to list them and send to the company. Also would love to have the ability to reduce the kennel card to half a page and  make the pet name more obvious/larger. My team has wanted cage cards for some time now and are very happy that we now have them:)

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/179179/pet-friend)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/179179/Pet-Friend/> |
| en-AE | <https://www.capterra.ae/software/179179/pet-friend> |
| en-AU | <https://www.capterra.com.au/software/179179/pet-friend> |
| en-CA | <https://www.capterra.ca/software/179179/pet-friend> |
| en-GB | <https://www.capterra.co.uk/software/179179/pet-friend> |
| en-IE | <https://www.capterra.ie/software/179179/pet-friend> |
| en-IL | <https://www.capterra.co.il/software/179179/pet-friend> |
| en-IN | <https://www.capterra.in/software/179179/pet-friend> |
| en-NZ | <https://www.capterra.co.nz/software/179179/pet-friend> |
| en-SG | <https://www.capterra.com.sg/software/179179/pet-friend> |
| en-ZA | <https://www.capterra.co.za/software/179179/pet-friend> |
| fr | <https://www.capterra.fr/software/179179/pet-friend> |
| fr-BE | <https://fr.capterra.be/software/179179/pet-friend> |
| fr-CA | <https://fr.capterra.ca/software/179179/pet-friend> |
| fr-LU | <https://www.capterra.lu/software/179179/pet-friend> |

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