--- description: 800response : qu'en pensent les utilisateurs ? Lisez les avis clients sur 800response, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 800response - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Génération de leads](/directory/30963/lead-generation/software) > [800response](/software/179343/https-800response-com) # 800response Canonical: https://www.capterra.lu/software/179343/https-800response-com Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/179343/https-800response-com?page=2) > 800response fournit une solution logicielle SaaS complète et abordable de génération de leads, de suivi des leads et d'analytique des interactions. > > Conclusion : 61 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise 800response ? L'éditeur travaille avec des PME, des entreprises multisites, ainsi que des systèmes de franchise dans un large éventail de secteurs, notamment l'automobile, l'amélioration résidentielle, l'éducation, les soins de santé, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 61 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: 800response - **Pays**: South Burlington, VT, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 250,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Analyse visuelle - Connecteurs de données - Enregistrements - Gestion des campagnes - Gestion des leads - IVR - Identification de l'appelant - Importation et exportation de données - Logiciels d'expérience client - Mesure des performances - Notifications de leads - Qualification de leads - Rapports et statistiques - Rapports sur les appels - Routage des appels - Saisie de leads - Segmentation de leads - Suivi des appels - Suivi des conversions - Suivi des mots-clés - Tableau de bord - Transcription des appels ## Intégrations (1 au total) - Microsoft Excel ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Génération de leads](https://www.capterra.lu/directory/30963/lead-generation/software) ## Catégories connexes - [Génération de leads](https://www.capterra.lu/directory/30963/lead-generation/software) - [Saisie de leads](https://www.capterra.lu/directory/31017/lead-capture/software) - [Lead nurturing](https://www.capterra.lu/directory/31563/lead-nurturing/software) - [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software) - [Outils de BI](https://www.capterra.lu/directory/23/business-intelligence/software) ## Logiciels similaires 1. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [ActiveDEMAND](https://www.capterra.lu/software/142305/activedemand) — 4.2/5 (79 reviews) 3. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [LeadSquared](https://www.capterra.lu/software/130199/leadsquared) — 4.3/5 (167 reviews) 5. [Twilio](https://www.capterra.lu/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) ## Avis ### "Great for customer service auditing\!" — 5.0/5 > **Jon** | *29 décembre 2020* | Logiciels de construction | Taux de recommandation : 10.0/10 > > **Avantages**: I love the call recording feature and the ability that 800response gives me to be able to listen in on my call center to track how they are doing and the information they are giving. I also love the demographics features built in. > > **Inconvénients**: The overall interface is a bit dated and could use modernization but this doesn't affect functionality. ----- ### "Great Product" — 5.0/5 > **Donyel** | *25 septembre 2023* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: 800 tracking allows me to use an easy number to remember on marketing so people can call our business for more information. It shows how many calls I get and where they are coming from and gives me the opportunity to listen to calls for training purposes. > > **Inconvénients**: I wish there was a way to tell if a person is a new or existing customer when they first call, and I wish there was a way to collect more contact data from mobile callers. > > Great customer service. The platform is easy to work with and integrate into other software. ----- ### "Propelled Brands" — 2.0/5 > **Amanda** | *12 octobre 2021* | Équipement et fournitures de bureau | Taux de recommandation : 0.0/10 > > **Avantages**: The call recordings. The customer service is also very good > > **Inconvénients**: It is old fashioned, hard to navigate, not useful besides listening to calls > > Not very good. Good customer service but not a good platform ----- ### "Process Improvement for Profitability" — 5.0/5 > **Jonthan** | *6 janvier 2022* | Matériaux de construction | Taux de recommandation : 10.0/10 > > **Avantages**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business. > > **Inconvénients**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business. > > \[SENSITIVE CONTENT\] \& 800Response have been critical partners of ours for many, many years. There is no vendor that supports and nurtures us better than 800R and their partnership has allowed our team to focus on our business and be less marred by day-to-day irrelevancies. We are beyond thrill with Mariann \& 800Response and how they've support our growth with full advocacy and without reservation. ----- ### "Exceptional People with a Great Product" — 5.0/5 > **Larry** | *3 juin 2021* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: Call tracking, recording, consumer profiling and integration with our contact center platform are all outstanding features at 800 Response. The speech analytics tool, Call Finder, is a world-class piece of software if you have the use for it. But the best parts of 800 Response are the team. For years, we have found everyone at the organization to be reliable, responsive, helpful and solution-oriented. The service from this group makes 800R standout. > > **Inconvénients**: The Call Finder tool requires a team member at 800R to administrate and build searches. This is something we would prefer to do in-house, managing the software ourselves. > > Again, the staff, both customer-facing and back-end engineering are outstanding people who are a pleasure to work with and keep our relationship solid and profitable for both companies. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/179343/https-800response-com?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/179343/https-800response-com) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées