---
description: Avaamo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Avaamo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avaamo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils de chat avec IA](/directory/31596/conversational-ai-platform/software) > [Avaamo](/software/180871/avaamo)

# Avaamo

Canonical: https://www.capterra.lu/software/180871/avaamo

> Une plateforme d'IA (intelligence artificielle) conversationnelle qui aide les entreprises à créer et à déployer des chatbots et des assistants optimisés par IA.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Avaamo ?

Services financiers
Commerce de détail
Soins de santé
Assurance
Télécommunications

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 2 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Avaamo
- **Pays**: Los Altos, É.-U.

## Contexte commercial

- **Public cible**: 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Communication multicanal
- Prise en charge de plusieurs langues
- Rapports et analyses
- Reconnaissance vocale

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Outils de chat avec IA](https://www.capterra.lu/directory/31596/conversational-ai-platform/software)

## Catégories connexes

- [Outils de chat avec IA](https://www.capterra.lu/directory/31596/conversational-ai-platform/software)
- [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software)
- [Logiciels d'intelligence artificielle](https://www.capterra.lu/directory/30938/artificial-intelligence/software)
- [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.lu/directory/30231/ivr/software)

##  Logiciels similaires

1. [Fathom](https://www.capterra.lu/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [Boost.AI](https://www.capterra.lu/software/184561/boost-ai) — 4.8/5 (23 reviews)
3. [ChatBot](https://www.capterra.lu/software/166420/chatbot) — 4.6/5 (66 reviews)
4. [Tidio](https://www.capterra.lu/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [TextCortex AI](https://www.capterra.lu/software/1018715/textcortex-ai) — 4.7/5 (236 reviews)

## Avis

### "Excellent provider for support chat capabilities" — 5.0/5

> **Utilisateur vérifié** | *29 juin 2021* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy to deploy; robust capabilities.  I did what I said it would do
> 
> **Inconvénients**: Somewhat expensive, but we felt it was worth the value
> 
> Call deflection and handling in multiple languages, including a messaging interface

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### "Avaamo is a great competitor for Chatbot design" — 3.0/5

> **DANIEL** | *19 décembre 2019* | E-learning | Taux de recommandation : 7.0/10
> 
> **Avantages**: Multiple integrations with different channels
Ease of creating conversation flows
New platform features are developed and delivered constantly
Ability to include JS with Node is very helpful
User Authentication to the bot is rather easy to implement
> 
> **Inconvénients**: There is no way to keep session between channels
Platform has too many problems with languages like Portuguese and Spanish, giving errors that can only be corrected by the platform's team.
No version control.
Very expensive
> 
> Avaamo has provided us with a great platform to develop bots in multiple languages and to release them easily into client's portals and mobile apps. The platform is more expensive than expected but does deliver on getting their integrations working and having engaged members of their team helping. The platform does suffer from some errors and complications when developing

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/180871/avaamo)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/180871/Avaamo/> |
| en-AE | <https://www.capterra.ae/software/180871/avaamo> |
| en-AU | <https://www.capterra.com.au/software/180871/avaamo> |
| en-CA | <https://www.capterra.ca/software/180871/avaamo> |
| en-GB | <https://www.capterra.co.uk/software/180871/avaamo> |
| en-IE | <https://www.capterra.ie/software/180871/avaamo> |
| en-IL | <https://www.capterra.co.il/software/180871/avaamo> |
| en-IN | <https://www.capterra.in/software/180871/avaamo> |
| en-NZ | <https://www.capterra.co.nz/software/180871/avaamo> |
| en-SG | <https://www.capterra.com.sg/software/180871/avaamo> |
| en-ZA | <https://www.capterra.co.za/software/180871/avaamo> |
| fr | <https://www.capterra.fr/software/180871/avaamo> |
| fr-BE | <https://fr.capterra.be/software/180871/avaamo> |
| fr-CA | <https://fr.capterra.ca/software/180871/avaamo> |
| fr-LU | <https://www.capterra.lu/software/180871/avaamo> |

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