--- description: AppFollow : qu'en pensent les utilisateurs ? Lisez les avis clients sur AppFollow, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AppFollow - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de satisfaction client](/directory/30541/customer-satisfaction/software) > [AppFollow](/software/181039/appfollow) # AppFollow Canonical: https://www.capterra.lu/software/181039/appfollow Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/181039/appfollow?page=2) > Un outil de suivi des applications mobiles qui permet d'accroître la satisfaction des utilisateurs, avec une gestion des avis intégrée pour répondre rapidement aux clients. > > Conclusion : 13 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise AppFollow ? Petites, moyennes et grandes entreprises de jeux et d'applications mobiles, des entreprises mobiles aux plus traditionnelles qui découvrent seulement leur parcours mobile. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 13 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: AppFollow - **Pays**: Helsinki, Finlande - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 29,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Brésil, Finlande, États-Unis ## Fonctionnalités - Analyse des sentiments - Engagement des clients - Gestion de la communication - Gestion des avis - Gestion des canaux - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des enquêtes et sondages - Importation et exportation de données - Messagerie SMS - Notification en cas d'avis émis - Outils de recherche de mots-clés - Partage social - Rapports et analyses - Reporting ASO - Suivi de l'engagement - Suivi de position Google - Suivi des conversions - Suivi des plaintes - Suivi et analyse de l'utilisation - Surveillance des avis émis - Surveillance des concurrents - Tableau de bord - Third-Party Integrations ## Intégrations (17 au total) - Basecamp - Freshdesk - Front - Groove - Help Scout - Helpshift - Intercom - Kayako - Microsoft Teams - Salesforce Sales Cloud - Scout APM - Slack - Telegram - Trello - Twitter/X ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software) ## Catégories connexes - [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) - [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software) - [Logiciels de marketing mobile](https://www.capterra.lu/directory/31308/mobile-marketing/software) - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) ## Logiciels similaires 1. [Brevo](https://www.capterra.lu/software/132996/brevo) — 4.6/5 (3410 reviews) 2. [Mailchimp](https://www.capterra.lu/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [ActiveCampaign](https://www.capterra.lu/software/79367/activecampaign) — 4.6/5 (2561 reviews) 4. [Braze](https://www.capterra.lu/software/155423/appboy) — 4.7/5 (168 reviews) 5. [Zoho Campaigns](https://www.capterra.lu/software/147812/zoho-campaigns) — 4.3/5 (314 reviews) ## Avis ### "One of the friends of the mobile growth teams" — 3.0/5 > **Ali** | *2 septembre 2021* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Mobile growth teams know they need to use multiple app intelligence tools. Best tool to use for appfollow review management. It still has areas to improve on for core ASO features. I would like to see it with a more user friendly design. > > **Inconvénients**: The UI is really tricky. Connecting your app from google play for analytics is not easy. > > We communicate with users faster with the appfollow reviews feature. We create ready-made messages and send them instantly. We develop features using their insights. Appfollow reviews feature is really cool. ----- ### "Good App Store tool" — 5.0/5 > **Charlie** | *20 novembre 2024* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: Really great way to track our App Store listing progress, reply to user reviews and track the performance of keywords and user searches. > > **Inconvénients**: It was difficult to connect our Android app, and some of the filtering mechanisms aren't obvious how to use. ----- ### "Awesome free tool... Wouldn't pay for it though" — 4.0/5 > **Sam** | *2 mai 2019* | Loisirs, voyage et tourisme | Taux de recommandation : 6.0/10 > > **Avantages**: We don't check AppFollow every day. With that said, it's important for us to get daily and weekly reports from AppFollow about our ASO performance. You can easily check which reports you would like, how often, and where to in a matter of seconds. Another key feature to AppFollow is their integrations. Being able to integrate AppFollow with Slack has been extremely helpful. With this integration, we are able to see reviews in real-time and respond to them right from Slack. One of AppFollow's core features is their keyword rankings. With both our Android and iOS app I'm able to view the keyword and position of our app for that keyword. I'm also able to toggle the dates and see the history positioning. Not only is this available for US app stores but global app stores. This is extremely helpful when A/B testing. > > **Inconvénients**: I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build. Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction. > > AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports. ----- ### "AppFollow best service to work with ASO" — 5.0/5 > **Anastasia** | *12 septembre 2023* | Relations publiques et communications | Taux de recommandation : 10.0/10 > > **Avantages**: Hey there, as a mobile app developer, it's super important to stay connected with your users to keep your app growing and improving. That's where AppFollow comes in - it's been a total game-changer for me when it comes to keeping an eye on and responding to app reviews.AppFollow comes with cool ASO (App Store Optimization) tools, which help me work with keywords and check out what my competitors are up to. These tools have seriously boosted my apps' performance and made them stand out in the crowded app world.AppFollow makes it really easy to keep track of what people are saying about your app. The app's interface is super user-friendly, and it's made checking out customer feedback a breeze. It's like getting a sneak peek into what users really think about my apps.All in all, AppFollow has become my go-to tool for managing reviews and fine-tuning my apps to make them even better. If you're a fellow app developer, I totally recommend giving it a shot - it's been a game-changer for me\! > > **Inconvénients**: A little demo version, but otherwise stable work ----- ### "Highly recommend to track all your apps in one place" — 5.0/5 > **Utilisateur vérifié** | *23 juin 2021* | Externalisation/délocalisation | Taux de recommandation : 9.0/10 > > **Avantages**: I love how easy you can find all the information in this platform. Its good for beginners as also for experts. > > **Inconvénients**: Its expensive and not all the developers can afford to pay it monthly > > Overall this is really helpful for my business and nothing to regret about this purchase monthly ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/181039/appfollow?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/181039/appfollow) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées