---
description: Refund Retriever : qu'en pensent les utilisateurs ? Lisez les avis clients sur Refund Retriever, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Refund Retriever - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de suivi de colis](/directory/31603/parcel-audit/software) > [Refund Retriever](/software/181112/refund-retriever)

# Refund Retriever

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> Vos comptes FedEx et UPS sont suivis pour noter les livraisons en retard et les erreurs de facturation.  Réalisez des économies sur vos envois FedEx et UPS en un instant.
> 
> Conclusion : 57 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Refund Retriever ?

Pour les entreprises qui expédient des colis avec UPS ou FedEx.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 57 Avis |
| Simplicité | 4.9/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Refund Retriever
- **Pays**: Houston, É.-U.
- **Fondé**: 2006

## Contexte commercial

- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Analyse de paquets
- Importation et exportation de données
- Recouvrement des coûts
- Réclamations automatisées
- Suivi des expéditions
- Vérification des factures du transporteur

## Intégrations (5 au total)

- Adobe Commerce
- BigCommerce
- Shift4Shop
- Shopify
- SkuVault Core

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Support téléphonique
- Chat

## Category

- [Logiciels de suivi de colis](https://www.capterra.lu/directory/31603/parcel-audit/software)

## Catégories connexes

- [Logiciels de suivi de colis](https://www.capterra.lu/directory/31603/parcel-audit/software)
- [Gestion de la chaîne logistique](https://www.capterra.lu/directory/4/supply-chain-management/software)
- [Logiciels de livraison](https://www.capterra.lu/directory/30104/shipping/software)

##  Logiciels similaires

1. [Freightview](https://www.capterra.lu/software/136895/freightview) — 4.7/5 (743 reviews)
2. [techSHIP](https://www.capterra.lu/software/159496/techdinamics-warehouse-integration) — 4.8/5 (10 reviews)
3. [FreightPOP](https://www.capterra.lu/software/152285/freightpop) — 4.7/5 (46 reviews)
4. [ShipScience Platform](https://www.capterra.lu/software/176318/ups-fedex-parcel-audit) — 4.9/5 (43 reviews)
5. [Betachon Freight Auditing](https://www.capterra.lu/software/197428/freight-auditing) — 4.9/5 (31 reviews)

## Avis

### "Absolute must-use" — 5.0/5

> **Daniel** | *18 septembre 2019* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Implementation took less than ten minutes. They audit every single one of our shipments, which would be impossible for us to do manually, and I'm confident that we have received every service refund we were eligible for. They only charge a portion of what they recover for us, so I have zero stress about paying for something we're not using. As an added bonus, they have super in-depth reports that allow me to analyze the notoriously unhelpful invoices from our third-party shippers. I have only required customer service two or three times since starting to use them but their responses have been immediate and completely helpful. I have only positive things to say about RR\!
> 
> **Inconvénients**: I have literally zero complaints, which may be a first for me.
> 
> RR audits our UPS invoices and makes sure every package was delivered on time, per their guaranteed service levels. If a shipment was late, we are entitled to a credit, but we have to ask for it, and we ship too many packages to monitor every single one. Their software has allowed us to save a non-trivial amount on our annual freight expense.

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### "You won't be sorry\!" — 5.0/5

> **Carol** | *20 août 2019* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Refund Retriever gets your refunds with basically no extra work for you\!
> 
> **Inconvénients**: There isn't anything not to like\! Why can't I leave this blank? This field is becoming the worst thing about the software and it has nothing to do with it\!\!\!\!

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### "Great idea" — 1.0/5

> **troy** | *11 septembre 2019* | Internet | Taux de recommandation : 0.0/10
> 
> **Avantages**: Fantastic concept.  It could have been a great way to get some money back from fed ex without a ton of hassles and runaround from them like they do on every claim, etc...
> 
> **Inconvénients**: never worked.  the company who did this seemed to "forget" what they were doing.  Never answered any emails or got a single return and we know some of them should have.
> 
> Total waste of time, but the concept was really good.

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### "Great Support" — 5.0/5

> **Gabriela** | *23 juillet 2024* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: They have made bill reconciling a lot easier.
> 
> **Inconvénients**: I cannot think of any at the moment since they have been very helpful anytime something comes up. They are on top of our refunds and claims.

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### "Logistics company pleased with Refund Retriever's FedEx / UPS auditing" — 5.0/5

> **Alex** | *28 mars 2024* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Refund Retriever actively monitors my bills with FedEx and UPS and seeks out refunds which I am oftentimes not even aware of. It is always a pleasant surprise to see reports from Refund Retriever showing money we are getting back from carriers for things Refund Retriever has spotted. Their auditing is much appreciated and saves us a lot of money.
> 
> **Inconvénients**: A better explanation of what the refunds are for would be great but aside from that I love everything about Refund Retriever.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/181112/refund-retriever)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/181112/refund-retriever> |
| de-AT | <https://www.capterra.at/software/181112/refund-retriever> |
| de-CH | <https://www.capterra.ch/software/181112/refund-retriever> |
| en | <https://www.capterra.com/p/181112/Refund-Retriever/> |
| en-AE | <https://www.capterra.ae/software/181112/refund-retriever> |
| en-AU | <https://www.capterra.com.au/software/181112/refund-retriever> |
| en-CA | <https://www.capterra.ca/software/181112/refund-retriever> |
| en-GB | <https://www.capterra.co.uk/software/181112/refund-retriever> |
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| en-IN | <https://www.capterra.in/software/181112/refund-retriever> |
| en-NZ | <https://www.capterra.co.nz/software/181112/refund-retriever> |
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| en-ZA | <https://www.capterra.co.za/software/181112/refund-retriever> |
| es | <https://www.capterra.es/software/181112/refund-retriever> |
| es-AR | <https://www.capterra.com.ar/software/181112/refund-retriever> |
| es-CL | <https://www.capterra.cl/software/181112/refund-retriever> |
| es-CO | <https://www.capterra.co/software/181112/refund-retriever> |
| es-CR | <https://www.capterra.co.cr/software/181112/refund-retriever> |
| es-DO | <https://www.capterra.do/software/181112/refund-retriever> |
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| fr-CA | <https://fr.capterra.ca/software/181112/refund-retriever> |
| fr-LU | <https://www.capterra.lu/software/181112/refund-retriever> |
| it | <https://www.capterra.it/software/181112/refund-retriever> |
| nl | <https://www.capterra.nl/software/181112/refund-retriever> |
| nl-BE | <https://www.capterra.be/software/181112/refund-retriever> |
| pt | <https://www.capterra.com.br/software/181112/refund-retriever> |
| pt-PT | <https://www.capterra.pt/software/181112/refund-retriever> |

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