---
description: SyAM Software : qu'en pensent les utilisateurs ? Lisez les avis clients sur SyAM Software, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: SyAM Software - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion des ressources informatiques](/directory/30077/it-asset-management/software) > [SyAM Software](/software/181134/power-auditor)

# SyAM Software

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> SyAM fournit une gestion unifiée des appareils, ce qui permet le déploiement de logiciels, la gestion de l'énergie, le MDM, la gestion des actifs et le service d'assistance.
> 
> Conclusion : 24 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise SyAM Software ?

Moyennes et grandes entreprises, enseignement primaire et secondaire, enseignement supérieur

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 24 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: SyAM Software
- **Pays**: Londonderry, É.-U.
- **Fondé**: 2003

## Contexte commercial

- **Type de licence**:  (Essai gratuit)
- **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: anglais
- **Pays disponibles**: Inde, États-Unis

##  Fonctionnalités

- Gestion de la configuration
- Gestion des audits
- Gestion des contrats/licences
- Gestion des correctifs
- Gestion des stocks
- Gestion des tickets de support
- Rapports et analyses
- Suivi de la conformité
- Suivi des coûts
- Suivi des ressources
- Tableau de bord

## Ressources d'aide

- Chat

## Category

- [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software)

## Catégories connexes

- [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software)
- [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software)

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4. [PDQ Deploy & Inventory](https://www.capterra.lu/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
5. [baramundi Management Suite](https://www.capterra.lu/software/177946/baramundi-management-suite) — 4.6/5 (140 reviews)

## Avis

### "Goes above and beyond." — 5.0/5

> **Stephen** | *15 août 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Not only does it do power management, it also does inventory, helpdesk ticketing, pushes out software and patches, integrates into your network and chrome or Apple devices. Also you to manage your mobile devices. All around great product that ties multiple features into one product.
> 
> **Inconvénients**: Lots of emails for the ticketing system but with email rules it can be managed or there is the option to turn off alerts.
> 
> We were looking for a product to easily push out software. Syam had the way to do and fairly simple. The other features were an added bonus and saved us money. We also switched to their helpdesk solution as well

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### "Multiple Implementations" — 5.0/5

> **Tim** | *22 août 2019* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: It does exactly what you need it to in terms of Asset Management, Remote Support, and software deployment
> 
> **Inconvénients**: So far I haven't had anything bad that hasn't been able to be resolved
> 
> I've worked with some other, similar products before, and this is by far the most capable.  Additionally, the company is U.S. based and support is almost always available the same day with quick resolutions.

-----

### "Review" — 3.0/5

> **John** | *15 juillet 2019* | Gestion de l'enseignement | Taux de recommandation : 1.0/10
> 
> **Avantages**: The software offers many different services.  The help desk ticketing portion of the system is well done.
> 
> **Inconvénients**: Some aspects of the system are not intuitive and in return the software can be very complicated to use.  Support has been great however in helping navigate though some of the tougher features of the software.

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### "Syam Software" — 4.0/5

> **Sharon** | *16 août 2019* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: We use this software for our Asset Management, Ticketing System , MDM, Power Management, alerts on server/computer health, storage issues, reporting on what software is installed on our computers and remote access to our clients.  We also have the ability to push 3rd party software to our computers . The Asset Management has helped us with our Inventory, assigning devices to staff and students and has been beneficial to us in collection of chromebooks at the end of the year.  The import and export functions have been of great value to us.  The ticketing system has allowed us to work more efficiently.  Our users are able to create tickets easily by going to our helpdesk portal or by launching the desktop icon from their system tray.  By customizing the ticket system, we are able to get as much information from our users immediately for us to assess and address the problem as quickly as possible and in some cases tickets are automatically assigned to a technician.  We are also able to take advantage of the remote desktop feature directly to assist our users if a visit is not necessary.  The MDM has been the best solution for our District.  We have purchased and trialed many different products and have found Syam the best for managing our iPads, Apps and Apple TV's .  We just got Google Integration into the MDM.  We are still exploring this, but have found it to be very helpful already.  Our technicians are just starting to use this feature but their feedback has been positive.
> 
> **Inconvénients**: I really have no Cons.  If there is something we think would be useful to us, it is usually addressed in an upcoming update.
> 
> Customer support is outstanding\!  Representative always responds immediately to any request for help.  Their level of assistance and training far exceeds any other software vendor by far\!  Having so many software components integrated into a singular software package has improved productivity, efficiency and overall software costs.

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### "SyAM Software" — 4.0/5

> **Lauren** | *9 juillet 2019* | Enseignement primaire et secondaire | Taux de recommandation : 9.0/10
> 
> **Avantages**: We have tried many helpdesk/MDM/inventory systems and this one is very intuitive to learn.  The customization level is decent and the support from the company staff has been amazing.  Someone is always a phone call away and willing to explain or remote into the system.  Their support documentation is also very detailed which makes it easy to follow along with steps to something you are unfamiliar with.&#10;&#10;The MDM groups system is wonderful.  This saves us a lot of time over previous systems that we have used.  Moving from bucket to bucket is also a breeze which makes things quickly.&#10;&#10;We have not full explored he functionality of features such as remote access or the machines "health" statues.  We plan on using SyAM for the foreseeable future and I look forward to exploring more of its features.
> 
> **Inconvénients**: The cons that I have about this software seem to all be items SyAM is working on, which is nice.  The MDM system currently does not allow assignment based on ID's like some other systems.  Currently the helpdesk system is not integrated with Google SSO sign in for our organization, which does not allow us to use the helpdesk end-user portal.  In the future they say this will be possible and we are very much looking forward to it\!&#10;&#10;I would also love to see an upgraded UI.  Things like color coding, clearly labeled organization, and graphic design go a long way with technology staff.
> 
> SyAM has been a good solution for us this last year.  We were looking for a system which could help us eliminate multiple vendors and costs for MDM, inventory, helpdesk, power management and software installs.  We are actively working with SyAM to discuss desired features and adjustments to the system and are thankful they are willing to be part of the conversation.

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## Liens

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