---
description: SmatBot : qu'en pensent les utilisateurs ? Lisez les avis clients sur SmatBot, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmatBot - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Génération de leads](/directory/30963/lead-generation/software) > [SmatBot](/software/181581/smatbot-)

# SmatBot

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> SmatBot est un agent intelligent qui accélère la génération de leads en stimulant l'engagement et en convertissant les prospects en leads qualifiés pour le marketing.
> 
> Conclusion : 74 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise SmatBot ?

PME, grandes entreprises B2C et B2B avec un bon trafic sur leur site web ou leurs profils de réseaux sociaux.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 74 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: SmatBot, Subsidiary of ByteQuark

## Contexte commercial

- **À partir de**: 19,00 ₹
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Inde, Émirats arabes unis, États-Unis

##  Fonctionnalités

- AI Copilot
- Alertes/Notifications
- Bot pré-configuré
- Communication multicanal
- Développement sans code
- Gestion de la communication
- Gestion de la disponibilité
- Gestion des calendriers
- Gestion des rendez-vous
- Historique des clients
- Importation et exportation de données
- Intelligence artificielle et machine learning
- Intégration de sites web
- Lead nurturing
- Logiciels d'expérience client
- Logiciels de chatbots
- Messagerie client en temps réel
- Messagerie instantanée
- Paiements en ligne
- Prise en charge de plusieurs langues
- Qualification de leads
- Rapports et analyses
- Rapports et statistiques
- Reconnaissance vocale
- Relevé et historique des chats
- Routage automatisé
- Réponses automatisées
- Segmentation de leads
- Stratégie de marque personnalisable
- Suggestions de requêtes
- Support client
- Third-Party Integrations
- Traitement automatique du langage naturel

## Intégrations (7 au total)

- Freshdesk
- Freshsales
- Google Sheets
- HubSpot CRM
- Zapier
- Zendesk Explore
- Zoho CRM

## Ressources d'aide

- Service client/e-mail
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Génération de leads](https://www.capterra.lu/directory/30963/lead-generation/software)

## Catégories connexes

- [Génération de leads](https://www.capterra.lu/directory/30963/lead-generation/software)
- [Outils de chat avec IA](https://www.capterra.lu/directory/31596/conversational-ai-platform/software)
- [Saisie de leads](https://www.capterra.lu/directory/31017/lead-capture/software)
- [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software)
- [Logiciels de gestion des biens (pour mobile)](https://www.capterra.lu/directory/31562/conversational-marketing-platform/software)

##  Logiciels similaires

1. [ChatGPT](https://www.capterra.lu/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Tidio](https://www.capterra.lu/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Wati](https://www.capterra.lu/software/204314/wati) — 4.6/5 (202 reviews)
4. [Intercom](https://www.capterra.lu/software/134347/intercom) — 4.5/5 (1131 reviews)
5. [Zipchat](https://www.capterra.lu/software/1056535/zipchat) — 4.8/5 (26 reviews)

## Avis

### "Value for Money" — 5.0/5

> **Vinay** | *13 janvier 2023* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Integrating the product for my requirement was critical to me and the team helped me get the integration done as per requirements with all the changes being made from time to time. Having a video was very important for customer engagement and the team did that very effectively.
> 
> **Inconvénients**: The presentation UI can be made for colourful with impactful colours.
> 
> Best in Class.

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### "Easy for non-technical" — 5.0/5

> **Prabhat** | *11 février 2021* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: Excellant user friendly interface, easy to develop, navigate, customize
> 
> **Inconvénients**: At this point nothing to point out. The team is working to make it better.
> 
> Connecting health providers to "learn" best practices in addiction Management

-----

### "Fair service support" — 3.0/5

> **Mukul** | *13 janvier 2023* | Services et technologies de l'information | Taux de recommandation : 5.0/10
> 
> **Avantages**: I am using it for a month what i like about them is support team availability.Product need lot of improvement but support is strong that's why they can do it.
> 
> **Inconvénients**: Missing commitment on getting verified to have green tick.
> 
> Good service with good support.

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### "Time saver for working from home" — 4.0/5

> **Omar** | *11 octobre 2022* | Logiciels | Taux de recommandation : 9.0/10
> 
> **Avantages**: That the features are so helpful including Live Chat and the contact database which helps us to like manage a newsletter (by email) with the customer's name, email, etc., and also the ease-of-setup or deployment is super simple\! However, the price is affordable which is good.
> 
> **Inconvénients**: I think there are not many disadvantages noticed by our team about Smatbot for now, but it would be really good if the AI is improved significantly.

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### "Smatbot : Honest Review" — 4.0/5

> **Utilisateur vérifié** | *21 juin 2019* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: Easy to set up. Great pricing for small businesses, I like that they have a fremium model to it. A great way to generate qualified leads.
> 
> **Inconvénients**: No chatbot templates for all industries. This could have made it easy to implement. But they are working on it and are willing to prioritize based on customer needs.
> 
> I could define it as a smart experience.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/181581/smatbot-)

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| pt-PT | <https://www.capterra.pt/software/181581/smatbot-> |

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